Wonderbox USA Bewertungen 

Enjoyed my experience with Wonderbox

This has been the most horrible consumer experience of my life. These people should all be in jail. I received a gift from my boss for two tickets to a Broadway show and a hotel in New York City. Being a little skeptical, I called the hotel after making a reservation through Wonderbox. The hotel said they could find no reservation. This was on a Friday and I had to scramble to try and get this corrected for our trip to New York on Saturday. I actually wound up calling France and spoke with someone who said they were going to make everything right and get me a reservation. They sent me reservation confirmation paperwork. I printed it out Saturday morning and took it to New York. We got to New York to check into the hotel and, of course, again the hotel says they have no reservation in my name. I provided them all of my paperwork from Wonderbox. No. No room. Wonderbox left me stranded in New York city. I had to scramble to find a new hotel - and pay for it on my own. But that was just the beginning. The true nightmare begins when you try to deal with their horrific customer service. I notified them of this failure in May. It is now in August and we are still going back and forth with endless emails, phone calls, and abject nonsense. Avoid this company at all costs. They are beyond horrible to deal with. Shame on them.

This was our first experience with Wonderbox and we could not have been more pleased with the whole process. The options were diversified enough to meet our needs and it was an extremely easy process to purchase our experiences.
The company offered excellent customer service and the reviews were outstanding. My boyfriend loved the gift package for our date night, too! It’s not something I normally would have bought, however, Wonderbox made it very special. We felt very comfortable using this service and would not hesitate to use again.

When trying to redeem online using the instructions in the packaging, sites request 12 and 16 digit numbers. There are neither. You’re supposed to add 3 leading 0s to the 9digit numbers provided, but adding additional leading 0’s to make a 16 digit number doesn’t work. Out of the 500 AMCs in the U.S., only two are able to be booked on wonderbox’s website. Neither within 500 miles of me.

Wtf is this garbage?

We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack pack" was a child-sized tray of a handful of popcorn, and a tiny pack of gummies (about a half dozen pieces) and a very small drink. What a total ripoff!!! Very sorry that our family wasted their money buying these worthless gifts.

Impossible de me connecter pour utiliser ma box enregistrée et le service client ne répond pas à ma demande!

Broadway tickets through Wonderbox were definitely more expensive than buying directly, but since it was a gift, I still appreciated the experience.

Me regalaron la caja "Felices Fiestas" por valor de 99´90€. Al ir a reservar en un hotel cercano a mi ubicación, comprobé que solo había dos hoteles disponibles. Llamé al primero para reservar una noche con desayuno y me dijeron que hace tiempo que no trabajan con Wonderbox, pero sin embargo, no lo han dado de baja en la página. (publicidad engañosa)
En cuanto al segundo, sí pude hacer la reserva y no tengo ninguna queja con respecto al hotel (he sido atendida amablemente, buena ubicación, limpieza...), pero solo contemplaba el alojamiento por una noche. He podido comprobar en su página webb, que la tarifa es de 69€ por lo que no me parece bien que por la caja se pague 99´90. La diferencia ¿quién se la queda? Entiendo que lo razonable sería que Wonderbox me extendiera un cheque con la diferencia para poder utilizarla en otra ocasión. De lo contrario, considero que es un fraude.

There is no 16 digit barcode; only a 12 digit barcode & both are required for AMC. Neither I nor 3 of the friendly staff at amc could figure out Wonderbox’s silly program.

I had a great experience with wonderbox. It’s such a cool idea for a gift, my company gifted us amc and customer service helped me do an exchange since no amc locations are near me. I love the easy exchange option

Excellent representative truly made the redemption less painful was going through circles and finally reached out. My reservation is booked and my issue is resolved. Thank you.

Very flexible exchanges

The booking website was kinda slow honestly, I was worried the tickets would be late but it was a fast ticket delivery.
Great gift for grandparents who love broadway.

Less than thrilled with this experience. Trying to redeem an AMC movie theater package that my friend gave me for Christmas. Now, I'm not a total moron, but NOTHING worked to redeem online. Strike one: The link to AMC was blocked at first, I had to copy it over to a different browser. Strike two: you would have to pop back and forth between the upc numbers and back to the webpage to redeem... this isnt a great option when trying to do this on the phone. This is WAY to frustrating to bother. This is so stupid and a complete waste of time and effort.

My gift box had a value of $299.00. I had chosen to see the Outsiders, you can choose orchestra or mezzanine but have no idea what seat you will be in. I proceeded to choose mezzanine which I love then I received a prompt that I owed another 143.00 and needed to pay before proceeding which I did. I ended up in back row of mezzanine corner! when I received tickets via email the Face value of was $130.00 each, which would be $260.00 for both, plus an additional $91.00 for each ticket. I called emailed and no one returned my calls or would explain the extra $91.00 per ticket. I do understand there is a small fee when you book tickets but $91.00 per ticket is egregious especially when you have no idea where you will land in the theater.

My girlfriend loved the SPA Experience gift, I would definitely recommend everyone!

great idea and you can really customized your gift according to the person to whom you offer it!!!

It was a real pleasure to have received a gift box from Wonderbox!
All have worked perfectly!
I really do recommend it to offer to someone or even yourself!

Decent show selection

Paid for 2day shipping, then never got a confirmation email so I called customer service. They told me I would not get my order at the time of delivery, so I requested a refund for what I paid. Was told over the phone they would send the refund and I never received it. Then a week later I get an order confirmation and eta of package, so I contacted customer service again and stated I wanted my order cancelled and I never got a response. So I sent another request for cancellation a few days after and still did not get a confirmation, however I was still charged $75 for a box. This companies customer service is terrible, and to this day I have yet to receive my refund. Additionally I got notified today that my order will arrive this week, the order I cancelled and requested a refund for. I am so disappointed and will never order from this company again.