WinkslotsBewertungen 

314
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

DO NOT GIVE THEM YOUR MONEY!!!! Do not trust this site, I won £330. Took a day for them to “approve” then closed my account, they sent an email asking for ID and one thing they was asking for was f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The agent I spoke to was very nice friendly and professional. They went out of their way to help and answer all queries and gave me free spins complimentary

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

my experience with Mada from customer services was probably the best help i have ever experienced and would love for Mada to be given my feedback and wish everyone was as kind would be a much better... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have only positive experience to share..games choice wonderful. Payout quick,within advised time frame and document verification fair without any trouble. Only issue that sometimes system glitches o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Unternehmensdienstleistungen

Informationen, die aus verschiedenen externen Quellen stammen

Play 100's of the BEST Online Slots, Get 30 FREE Spins - No Deposit Necessary! Enjoy Big jackpots & Hot promotions. Powered by Wink Bingo (T&Cs apply)


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

314 Bewertungen

5 Sterne
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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 93 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(314)

72 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Alina on live chat answered my question…

Alina on live chat answered my question within seconds of posting, the response she gave was polite, detailed and answered my question within seconds one message. 5 star customer service from Alina on live chat.

14. November 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi Chris,    

Thank you for your kind words about our agent. They work hard to give customers clear, friendly support, and your review shows that effort paid off.    

Hearing this makes a big difference to them and to the whole team. It reinforces the value of what we do every day.    

Your recognition encourages us to continue focusing on personal, supportive service.    

We’re grateful you shared this with us and happy your experience was so positive.    

Kind regards, 

Wink Slots Team

Bewertet mit 5 von 5 Sternen

Perfect customer service

Perfect customer service from Radu. Quick response. A+ service

13. November 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi Daniel,    

It’s always rewarding to hear that an agent has made a difference. Thank you for recognizing their support.    

We’ll be sure to pass your feedback to them. It will mean a lot to know their care and effort were appreciated.    

Recognition like this is valuable for the whole team and helps keep our standards strong.    

We’re happy you had such a positive experience and thank you again for your review.    

Kind regards, 

Wink Slots Team

Bewertet mit 5 von 5 Sternen

Gaming was extremely fair

Gaming was extremely fair, and staff kindly and quickly dealt with my problem

12. November 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi Daniel, 

Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.  

We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.  

Your satisfaction is our top priority, and we're always here to assist you whenever you need.  

Thank you again for choosing to play with us!  

Warm regards, 

Wink Slots Team

Bewertet mit 5 von 5 Sternen

Denisa M

Denisa M. Was an amazing help everything sorted in 5 minutes. She deserves a pay rise 😚

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Winkslots

Hello Chris,    

We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.    

Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.    

Thank you once again for your review. We’re very glad to hear your experience was such a good one.    

Kind regards, 
Wink Slots Team

Bewertet mit 5 von 5 Sternen

New to the app and won £600 on the app

New to the app and won £600 on the app, Maria was very helpful in the live chat too 🙌

26. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi there,

Thanks so much for your lovely review! We’re thrilled to hear about your £600 win and that Maria was able to help you out on live chat. 
Congratulations again, and we really appreciate you choosing our site.

Warm Regards,
Wink Slots

Bewertet mit 5 von 5 Sternen

I joined using what I believed was a…

I joined using what I believed was a welcome offer but it was incorrect. I spoke to Adelina and she was so helpful. She gave me 30 free spins and a ten pounds bonus as a gesture of good will. She was extremely polite and very helpful.

22. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi there!

We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.

At Wink Slots, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!

We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!


Best regards,
The Wink Slots Team

Bewertet mit 5 von 5 Sternen

Radu was So quick and efficient

Radu was So quick and efficient . And sorted my problems quickly.

19. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi Ian,

We want to thank you for your amazing review! It truly brings us joy to hear from satisfied customers like you, and your thoughtful feedback is greatly appreciated by our team.

We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. 

Thank you for choosing Wink Slots as your gaming destination!

Kind regards,
Wink Slots Team

Bewertet mit 1 von 5 Sternen

It’s now been over two months since I…

It’s now been over two months since I submitted all the documentation they asked for, and they’re still holding on to £7,000 of my money. I’ve sent a 14-day notice before taking court action and repeatedly requested their registered address so I can file the claim properly — but every time I’m told “someone will contact you” and no one ever does.

Before they post their usual “we’re following procedures and will update you soon” response — don’t be fooled. It’s the same generic copy-and-paste message they send to everyone. Just look at all the other bad reviews — it’s clear this company has a pattern of withholding people’s money and pretending there’s a process happening behind the scenes.

I’ll be taking them to small claims court, and I will not accept any offers — only full payment

11. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jose david

Very helpful Jose David was thanks

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Winkslots

Hi Claire,

Thank you for your kind feedback! 

We’re happy to hear our team was able to help you quickly and efficiently.

We're just a message away if you ever need support in the future.😊

Thanks again!

Wink Slots

Bewertet mit 2 von 5 Sternen

Good site with good choice of games but…

Good site with good choice of games but honestly trying to withdraw is painful. I’ve never known such a lengthy time to withdraw funds when you compare to other operators, this site definitely falls short of what is a reasonable timeframe when you speak to customer services they tell you that they don’t have any influence over the department that processes withdrawal requests so you get no clear answers. 24 hours on still no further forward with my withdrawal request every other site usually within 2 to 3 hours it’s in my account

8. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi there,

Thank you for your feedback!

We know how important timely withdrawals are for our customers, and our teams work diligently to ensure that our internal processes run smoothly. We are continuously striving to improve our customers' experience on our site, and we are grateful for the opportunity to do so.

We hope you will continue to enjoy your time on our site, and we are confident that the changes we are making will turn your disappointing two-stars review into a five-star experience. Thank you for choosing us!

Kind regards,
Wink Slots Team.

Bewertet mit 5 von 5 Sternen

Great customer service

Spoke to Maria on the live chat with a query she dealt with it very fast and efficient. Great customer service and great site

4. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello Lola,

Thank you so much for taking the time to share your review with us! We’re absolutely thrilled to hear that you enjoyed playing our slots and bingo games.

At Wink Slots, we always strive to provide our players with the best possible gaming experience, and it’s wonderful to know that we’ve met your expectations. Your kind words and positive feedback truly mean a lot to us.

We hope you’ll continue to enjoy our games and have many more exciting and rewarding experiences with us in the future.

Thank you once again for choosing to play with us.

Best regards,
Wink Slots

Bewertet mit 5 von 5 Sternen

Absolutely brilliant site very helpful…

Absolutely brilliant site very helpful team no messing about. I’m even getting family members to play it.

19. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello Joyce,

We wanted to take a moment to thank you for your amazing review of our slots and bingo games. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!

Our team is dedicated to providing our players with top-notch games and an unforgettable gaming experience, and your positive feedback is a reflection of their hard work. We are grateful for your kind words and for choosing to play with us.

We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!

Best regards,
The Wink Slots Team

Bewertet mit 5 von 5 Sternen

I did a live chat with andreea and this…

I did a live chat with andreea and this person was very professional and helpful and assured me it would be sorted

1. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello Angie,

Thank you for taking the time to leave a review. We are pleased to hear that your issue was handled successfully and that our support agent met your expectations.

At  Wink Slots, delivering a seamless and enjoyable experience is always our top priority, and it is rewarding to know we have achieved that for you.

We truly value your feedback and appreciate you taking the time to share it.

Warmest wishes,

The Wink Slots Team

Bewertet mit 5 von 5 Sternen

Very helpful and quickly answered from…

Very helpful and quickly answered from maria

1. Oktober 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi Natasha,

Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.

We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.

Your satisfaction is our top priority, and we're always here to assist you whenever you need.

Thank you again for choosing to play with us!

Warm regards,
Wink Slots Team

Bewertet mit 5 von 5 Sternen

Very good customer service and good…

Very good customer service and good when withdrawing and depositing

26. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello Danielle 

I wanted to take a moment to express my gratitude for your recent review of our slots and bingo games at Wink Slots. We are so glad to hear that you had an enjoyable experience playing with us!

Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.

Thank you again for your review, and we hope to see you back at Wink Bingo soon for even more exciting games and prizes!

Best regards,
Wink Slots

Bewertet mit 5 von 5 Sternen

highly reccomend the site and the…

highly reccomend the site and the customer service are brilliant i talked to maxi m, so respectful 😁

22. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi there,

Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.

We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.

Your satisfaction is our top priority, and we're always here to assist you whenever you need.

Thank you again for choosing to play with us!

Warm regards,
Wink Slots Team

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service, Irina Z dealt with my inquiries
Fast response time, helpful and friendly
Couldnt recommend enough :)

20. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello 

I wanted to take a moment to express my gratitude for your recent review of our slots and bingo games at Wink Slots. We are so glad to hear that you had an enjoyable experience playing with us!

Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.

Thank you again for your review, and we hope to see you back at Wink Slot. 

Best regards,
Wink Slots

Bewertet mit 1 von 5 Sternen

Only site I’ve played on that has the…

Only site I’ve played on that has the poorest bonuses. I got 3 bonuses on £1 fish and frenzy big catch, first time he came out 4 times out of 15 bonus spins with the littlest fish. 2nd time it was 7 empty spins out of 10. then 3rd bonus was 9 empty spins out of 10. Please tell me how anyone can actual build on this site? It’s crazy, I have screen recorded every single bonus and it’s always the same . They do NOT let you get anywhere with your deposit. Really thought this would be the site for me but every deposit is the same, empty bonuses. They are the only winner.

18. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hi Paige,

Thank you for taking the time to share your feedback. We know that everyone’s game play experience can be different, and we really appreciate you taking the time to share your feedback on bonuses.

We’d love to assist you in any way we can. To help us locate your account and better understand your experience, could you please fill out our Trustpilot Contact Form? This will allow us to look into the matter and see how we can improve your experience. 

If it’s more convenient, you’re also welcome to reach out through our 24/7 live chat, one of our team members will be happy to assist you.

Thanks again for your review!

Kind regards,
Wink Slots

Bewertet mit 4 von 5 Sternen

Kind and nice staff (Denisa M) but had…

Kind and nice staff (Denisa M) but had to get another department to fix my issue so its still ongoing

17. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello John,

We’re very grateful for your recent review of Wink Slots. It’s wonderful to know that you had an enjoyable time with our slots and bingo games.

Our goal is to deliver both entertainment and a positive experience to our players, and your feedback lets us know we’re on the right track.

Thank you for your support, and we look forward to welcoming you back to Wink Slots again soon!

Best wishes,

Wink Slots Team

Bewertet mit 4 von 5 Sternen

The customer service on live chat is…

The customer service on live chat is very helpful. I’d just appreciate a bit of prior warning before they excluded my account but it’s all sorted now. It’s a good site apart from sporadic glitching. And longer waits if you are withdrawing more than about £50. It used to be a much higher amount

17. September 2025
Bewertung ohne vorherige Einladung
Winkslots-Logo

Antwort von Winkslots

Hello Kate,

Thank you for your feedback.

We’re glad to hear our live chat team was helpful in resolving your issue. We understand that account changes can sometimes come unexpectedly, and while we aim to keep users informed wherever possible, we appreciate your understanding as we work to improve how and when we communicate these updates.

As for the occasional site performance issues, we’re always working to enhance stability and user experience, though we recognize that things may not always run perfectly. We appreciate your patience and understanding.

We're also reviewing withdrawal times to make them better, and your input is important.

Thanks again for your review. If you need more help, just let us know!


Best regards,
The Wink Slots Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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