DO NOT GIVE THEM YOUR MONEY!!!! Do not trust this site, I won £330. Took a day for them to “approve” then closed my account, they sent an email asking for ID and one thing they was asking for was f... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The agent I spoke to was very nice friendly and professional. They went out of their way to help and answer all queries and gave me free spins complimentary
Unternehmen hat geantwortet
my experience with Mada from customer services was probably the best help i have ever experienced and would love for Mada to be given my feedback and wish everyone was as kind would be a much better... Mehr ansehen
Unternehmen hat geantwortet
Have only positive experience to share..games choice wonderful. Payout quick,within advised time frame and document verification fair without any trouble. Only issue that sometimes system glitches o... Mehr ansehen
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Play 100's of the BEST Online Slots, Get 30 FREE Spins - No Deposit Necessary! Enjoy Big jackpots & Hot promotions. Powered by Wink Bingo (T&Cs apply)
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4.0
Gut
314 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer Alexandre brill
Customer Alexandre brill
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Martin,
Thank you very much for taking the time to share your positive feedback.
We are delighted to know that our team has met your expectations and contributed to an enjoyable experience. Providing quality service and entertainment is at the heart of what we do, and it's always encouraging to see those efforts appreciated.
We look forward to continuing to deliver the fun, excitement, and personalized support you deserve.
Best regards,
Wink Slots Team
Customer support is fab!
I needed some help with some free games that I won. Used the live chat function on the app and was very quickly joined by Sabrina. She was very helpful and solved my problem quickly and efficiently.
Customer support is great on this site! Very pleased
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Dee Dee,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
So very kind so nice to talk to the…
So very kind so nice to talk to the conversation was wonderful kind thoughtful very understanding
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Laura,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
OK but slow withdrawals
Same as most casinos really, same games etc. Lots of bonuses with a 30x wagering requirement. 5% cashback reward.
Customer service are quick to respond on live chat.
Withdrawal times are one of the slowest I’ve experienced. Takes at least one business day to process.
There seems to be a 3 step withdrawal process 1. Request. 2. Approved 3.Sent to payment method.
They also don’t process withdrawals over weekends I was told.
So it’s fine if you are willing to wait but otherwise use one of the many other casinos with near instant withdrawal times.
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Amy,
Thank you for taking the time to share your experience with us, we truly appreciate your honest feedback.
We're glad to hear that you found our customer support team responsive and that you’ve enjoyed the variety of bonuses we offer. We aim to provide a rewarding experience for all players, and your comments help us understand where we’re doing well.
Regarding withdrawal times, we understand how important fast payouts are. While our current process includes a few verification steps to ensure security and compliance, we acknowledge that the wait can be frustrating — especially over weekends. We're actively exploring ways to streamline this process and improve turnaround times.
Your feedback is invaluable, and we’ll continue working to enhance both our service and platform. If you have any further suggestions or need assistance, please don’t hesitate to reach out via live chat.
Warm regards,
Wink Slots Team
Sabrina was very helpful on my query…
Sabrina was very helpful on my query and very helpful
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Sadie,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
At Wink Slots, we strive to provide our players with the best possible experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope you'll keep enjoying our games and that many more exciting and rewarding experiences await you in the future.
Thank you again for choosing to play with us!
Warm regards!
Wink Slots!
Avoid avoid avoid
Avoid avoid avoid, put in over £1000 and so far I have not withdrawn any cash. The bonuses are very few and far between I was nearly £400 on one game over a period of two weeks before I got a bonus and that bonus was £19, does not matter what game you play when you play time of day or day of week you will not even come close to breaking even on this site. Yes I understand it’s gambling and yes as a customer you will always lose but the rate you lose at on this site is shocking. Just avoid
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Kevin,
We appreciate you taking the time to leave a review and are sorry to hear that your experience with our bonuses did not meet your expectations. At Wink Slots, we strive to provide a rewarding and enjoyable environment, and we regularly assess our promotional offers to meet a wide range of preferences.
Your feedback is important to us, and we’d love to better understand your experience. To do that, could you please fill out our Trustpilot Contact Form?
If it’s easier, you can also pop onto our 24/7 live chat, and one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Slots Team
Excellent customer service and…
Excellent customer service and wonderful site
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Aup,
Thank you for taking the time to leave a review! We're thrilled to hear that you are enjoying your time with us and that our Support team has left an excellent impression.
At Wink Slots, we're always striving to create a fun, seamless, and supportive experience for every player. Feedback like yours encourages our team to keep delivering the high standard of service you deserve.
We hope you continue to enjoy everything Wink Slots has to offer.
The Wink Slots Team
Avoid if joining for a bonus
I would avoid this site if your joining for a bonus… said it was a different bonus I would receive to what was advertised and then when I deposited didn’t receive any bonus at all.. told me to delete and update stuff to see if it works and i would receive an email in 1-3 days to see if it was resolved? Not with the hassel
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Garry,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how disappointing it can be when things don’t go smoothly, especially when you’re excited to get started.
This isn’t the experience we want for our customers, and we’d like the opportunity to investigate what happened and make things right where possible. We’ve reached out through the Trustpilot form to gather more details from you and look forward to your reply.
Once again, my sincere apologies if any inconvenience was created. Looking forward to hear from you!
Kind regards,
Wink Slots Team
I’m really unhappy with this site I…
I’m really unhappy with this site I have been waiting for the bonus and put over 500 pound in and not got the bonus very upset and dissatisfied obviously if I do win some money back I will change my review but I’m going to try another 10 pound and if that gets swallowed up never again
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi, Loraine!
Thank you for your review and sorry to hear you haven’t had much luck on our site recently.
Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
We'd be more than happy to take a look at your gameplay and, if it's feasible, share some helpful tips on how to have more fun and play for longer without needing extra deposits. We've reached out to you privately to ask for your account details so we can support you better.
Kind Regards,
Wink Slots Team.
Exceptional service and friendly teamk
Exceptional service and friendly team, I’ve had nothing but fun with this site, not been with them long and had some great return highly recommended thank you madalina for your assistance 😊
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Lee,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
Maxi M helped me with my query today…
Maxi M helped me with my query today and all I can say is thank you, you were absolutely amazing. Provided me with plenty of information, I also definitely recommend wink slots as they are amazing. Once again thank you Maxi!!
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello,
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Maxi was able to assist you and provide the information you needed. We truly appreciate your recommendation and will be sure to pass along your lovely feedback to Maxi—it will mean a lot.
If there's anything else you need in the future, don't hesitate to reach out. Thanks again!
Kind regards,
Wink Slots Team
I write honest reviews and it’s hit and…
I write honest reviews and it’s hit and miss really took me £150 to get a bonus and paid very little I tried a lot of different games on £1 £2 £3 spins a lot of witch was dead spins…. Gambling is gambling you win some you lose some and that I completely understand you can’t win every time but I think giving a bonus every now and again is not a lot to ask for!? Keep you playing and enjoy I didn’t find my experience very enjoyable and the pay out seems to be taking a while ( took a loss and withdrew less then I put on ) but I didn’t want to chance losing it all but as sites are I wouldn’t rate this the worse I just wouldn’t rate it the best
6. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Katie,
Thank you for your comment! Feedback is always useful to hear and we of course heard you.
We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.
If it’s easier, you can also pop onto our 24/7 live chat — one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Slots Team
Antwort von Winkslots
Hi Susan,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
Denisa was very helpful
Denisa was very helpful, fast response and a pleasant advisor
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Faye,
We wanted to take a moment to thank you for your amazing review!
Our team is dedicated to the ultimate customer experience while maintaining a fun environment, and your positive feedback is a reflection of their hard work. We are grateful for your kind words and for choosing to play with us.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!
Best regards,
Wink Slots Team.
Greta site with loads of cool slots
Greta site with loads of cool slots, and excellent customer service from Maxi M.
Made the whole process painless and quick. Excellent work, Maxi!
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello, Dan!
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that our support agent was able to assist you effectively and that your concerns were fully resolved. Knowing that we’ve met your expectations truly means a lot to us.
At Wink Slots, we’re passionate about delivering not only an exciting gaming experience, but also top-notch customer support. Your kind words are incredibly motivating and remind us why we love doing what we do.
We hope you continue to enjoy our fantastic range of games and that your journey with us brings plenty more fun, wins, and memorable moments. We're always here to make sure your experience is nothing short of amazing.
Thanks again for being part of the Wink Slots community! Your support is truly appreciated!
Warm regards,
The Wink Slots Team.
Denise m fab thank you
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Amy
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
I URGE people not to use this gaming…
I URGE people not to use this gaming site or wink bingo, anything affiliated with broadway gaming company!!! Please do your research they are absolute fraudsters, they will have no problem with you making deposits but as soon as you win they will do anything in their power to try not pay out, I won £7,000 and they spent weeks trying to come up with every excuse, I ended up filing a court claim and they ended up offering me £4,500 which I took because I couldn’t be bothered with any more stress. All the positive reviews are false and probably written for people that work for them, others who have withdrawn successfully probably withdrew about £50 (or a small amount)! Please do not use this company if you don’t want to lose your money!!!!
25. Juni 2025
Bewertung ohne vorherige Einladung
Mixed feelings at the minute but…
Mixed feelings at the minute but overall I feel it's a great online slots site. Regular bonus hits which is great and customer service has always been nice and helpful.
I had to provide documents which is absolutely fine but just feel like when that process starts that deposits should be put on hold also.
Hopefully my winnings get released to me soon as I submitted couple days ago.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello and nice to meet you Husseyin!
We apologize for any inconvenience our verification process may have caused you. As a responsible and reputable operator in our industry, we are obliged to conduct regulatory checks to verify our customers' details at various stages of their engagement with us.
These checks involve requesting certain documents that meet both our internal standards and regulatory requirements. This allows us to maintain a safe and fair gaming environment for all our customers.
We would be more than happy to look into your case and work towards a swift resolution. We have reached out to you privately to gather additional details. Thank you for your understanding and cooperation.
Warm Regards,
The Wink Slots team!
Good site quick payout
Good site friendly chat and helpful
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Lorraine,
Thank you so much for taking the time to share your review with us! Your feedback is greatly appreciated, and we’re happy to hear you had a positive experience with our site.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Warm regards,
Wink Slots
Antwort von Winkslots
Hello,
We're happy to hear that you found the interaction with us an enjoyable one!
Our goal is to resolve all issues in a timely manner so we can better your experience on our site, and seeing the results is the best outcome we could've hoped for.
Thank you for the great review and for any other queries or questions you can always reach us!
We are always here to help you, Dennis!
Warm regards
Wink Slots Team
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