The order was easy to place and confirmation and delivery was swift and efficient. The recipients of the flowers were delighted. Also, you rang to ask if it would be ok to deliver on the requested d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wild at Heart UNDER delivered - the order was for TEN stems, and only EIGHT got delivered! It was one part of a 50th birthday present delivery, ordered from out of the country, and i am seriously piss... Mehr ansehen
Unternehmen hat geantwortet
When my bouquet came in sad shape due to the heat wave this company responded immediately with a new bouquet. Great customer service!
We had a unique request and a tight timeline, and they (Robyn) went above and beyond to make it happen. I gave them creative freedom with the bouquet, and the result was absolutely stunning. The arran... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Kontaktinformationen
Unit 3-4 Linford business estate, SW8 4AB, London, Vereinigtes Königreich
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really disappointed in a very expensive…
Really disappointed in a very expensive bouquet. It was small, the flowers were old and my daughter was not impressed. What should have been special was not. RIP off.

Antwort von Wild at Heart
Not cheap but everything I hoped for
I bought the smallest mimosa bunch. It was a generous 10 sprays and amply filled the recipient's vase, as well as scenting her whole room.
Amazing customer service
Stunning flowers sent and Wild at Heart were so helpful and accommodating when I sent an email requesting to change the delivery date at the last minute.
Stress free wedding flowers
I ordered a bridal bouquet, buttonhole and bud vases for my small intimate wedding reception from Wild at Heart. The flowers exceeded my expectations. The order arrived on time and well packed. The entire experience was stress free. I highly recommend this company.
Good quality
Easy order process, and the flowers ordered were exactly as depicted on the website.
Furthermore quality of the roses has remained in tact.
I do not accept your response as the…
I do not accept your response as the order was placed well in advance of Valentine’s Day. We stayed in until 8:30pm in the hope the flowers would arrive. They didn’t and instead we were late for dinner!
No one has yet reached out to me as they said they would. Nikki Tibbles and her team used to be good, I fear they have seriously taken their eye off the ball.
To anyone reading this simply go elsewhere for far better service and better flowers!

Antwort von Wild at Heart
Disappointed
I have been using wild at heart for Valentine's day since 2013. This year is a total disappointment. The quality of flower and packaging doesn't justify the price.
Disappointed.

Antwort von Wild at Heart
The bouquet had arrived very early in…
The bouquet had arrived very early in the morning. The flowers looked so good or even better than the picture as displayed.
I thought that the bouquet was very…
I thought that the bouquet was very underwhelming for a £200 price tag.

Antwort von Wild at Heart
Five star Excellent service and always ready to assist
The team is always ready to assist and give suggestions when one is not decisive.
Birthday freesias, long distance.
My husband arranged to have flowers delivered to me as a surprise on my birthday while I was visiting London from the US. Not only was Wild at Heart the only florist to respond to his requests, they allowed him to complete the transaction entirely by email. I received 20 of the most perfect stems of freesia, beautifully wrapped and fragrant to brighten a cold February stay. I was thrilled and he was, too.
Apologies but you delivered two days…
Apologies but you delivered two days late after the requested date which was my wife and I anniversary. You also delivered to the neighbours four houses away and we were not notified until we chased for the order. Finally the bouquet delivered didn’t really match what the website showed.

Antwort von Wild at Heart
Customer service was great
Disappointed…this was a birthday present
Disappointed…this was a birthday present for my wife
Flowers arrived late so didn’t arrive on her birthday.
Also, extremely disappointed with the size of the bunch which was 110 pounds.
It looked much smaller than on the website and was wilting on arrival. 1 day later and many of the flowers and branches are already dead.
Such a rip off and I won’t be buying again.

Antwort von Wild at Heart
Online order form is complicated.
Online order form is complicated if using Apple Pay. This resulted in half a dozen emails back and forth to rectify the problem.
Whilst the flowers were good quality and not your normal florist type, I personally thought they were over priced for what was actually delivered.

Antwort von Wild at Heart
Florists Choice
Flowers arrived well on time and the recipient said they were gorgeous- I did not see how large the arrangement was but I would hope that it was bountiful as the Florists Choice is quite expensive, and with a further delivery charge
This is a great company
This is a great company. Ordering is seamless, and the quality of the arrangements is incredible.
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