The order was easy to place and confirmation and delivery was swift and efficient. The recipients of the flowers were delighted. Also, you rang to ask if it would be ok to deliver on the requested d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wild at Heart UNDER delivered - the order was for TEN stems, and only EIGHT got delivered! It was one part of a 50th birthday present delivery, ordered from out of the country, and i am seriously piss... Mehr ansehen
Unternehmen hat geantwortet
When my bouquet came in sad shape due to the heat wave this company responded immediately with a new bouquet. Great customer service!
We had a unique request and a tight timeline, and they (Robyn) went above and beyond to make it happen. I gave them creative freedom with the bouquet, and the result was absolutely stunning. The arran... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Kontaktinformationen
Unit 3-4 Linford business estate, SW8 4AB, London, Vereinigtes Königreich
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Flowers were fantastic but were…
Flowers were fantastic but were delivered too late in the day after our colleague had left the Chiswick Nursing Centre for the day.
Best peonies in London
The flowers are amazing and the shelf life is actually long. The bouquets where perfect looking and the delivery was on time.
Nice Flowers - price performance ratio review
Nice Flowers but I was disappointed by the size of the bouquet of flowers. I chose the largest size and the style wild.
In comparison, I ordered an additional bouquet of flowers by another company. It was less than half the prize, peonies marvellous even though just 10 of them without any accessoires it made a much better impression(80 pounds) . My husband, who received both bouquets, liked it though but did not know the large prize difference. So it fulfilled the purpose.
For the prize of nearly 300 pounds I definately expected more and feel a little betrayed. Maybe you did not send the ordered size? I prize of the second largest size might have been acceptable.

Antwort von Wild at Heart
Flowers arrived looking tired and sad
Flowers arrived looking tired and sad. Needed a lot of reviving. We cut stems, got rid of brown petals and sagging bits. Great improvement, but still not the brilliant standard one’s come to expect from Wild st Heart.

Antwort von Wild at Heart
Amazing gift!
The flowers are amazing and just get better and better as they open! The yellow peonies are particularly fabulous! Only two disappointments in that I forgot to complete a message card to my daughter and was told by a member of staff to email the shop with my order number and message for inclusion, but it didn't happen. Also the Sezane perfume bottle was only half full. We emailed the store but no one has replied.

Antwort von Wild at Heart
I liked flowers but delivery was a…
I liked flowers but delivery was a disaster. Courier was late for 2h

Antwort von Wild at Heart
Delivery mix up saved
Thank you for all your efforts in resending the flowers. The delivery wasn’t successful due to a mix up and you resent a fresh arrangement for an engagement.Thank you so much for your teams efforts. We will order again.
Esther
Extremely disappointed
I am extremely disappointed with the Mother's Day flowers (x2) I sent, especially considering the £200+ price point for each arrangement. I was very disappointed with the condition of the flowers upon arrival. The petals were already falling off, and the roses appeared bruised. Unfortunately, the quality continued to deteriorate rapidly. The bouquets were far below expectations, and unfortunately, the customer service I received afterwards was not up to standard either. Given the high cost, I had hoped for a much better experience overall.

Antwort von Wild at Heart

Antwort von Wild at Heart
Amazing service and stunning flowers
Amazing service and stunning flowers. The website was so inspiring and really helped me choose the right bunch of flowers for my wife.
Would highly recommend
Order 72142
Order 72142, cost over £100 and a delivery charge of £15, within UK.
First time customer. Ordered flowers to be delivered for a certain date and was emailed a discount code to use which did not work and when I followed up with the team received a very slow and unsatisfactory response, suggested I use a different email next time I order and would then be sent a new discount code…
Flowers failed to arrive on the specified date, was told
there was nobody at home when I knew for a fact that was not possible as one resident is currently housebound.
When they arrived the following day those flower were lovely but in severe need of hydration and three blooms were beyond rescuing. Would be very slow to recommend or use again.

Antwort von Wild at Heart
Customer support lacking ownership
The courier failed to deliver which is not WaH's fault but their customer support process lacks ownership and care.

Antwort von Wild at Heart
Simply the BEST
Wild at Heart simply does the most stunning arrangements with a naturally "wild" feeling (they live up to their name). They've never failed to bring smiles to the people receiving their arrangements.
Beautiful flowers delivered on time
Great experience
Great experience, fast paced and very kind considering that our request came from Italy.
Recipient loved them!
beautiful flowers
beautiful flowers, beautifully presented and delivered on time (ordered from abroad).
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