Wellnature 

Love these masks. Accidentally ordered the wrong product and was resolved within the evening by Angie, on a Sunday. Great service! Will be ordering again, especially now that it’s winter and my skin is so dry!

The package didn’t arrive. It says it was delivered, but nothing has arrived to my address. Took over a month before I could see any information about it, and it’s not here. No response to emails either. Got the money got no product

My customer service was excellent! Angie was very responsive to my email as I accidentally chose a subscription to your incredible face masks and I only meant to do one order. I will continue to show with Wellnature in the future.

Thank you,
Andrea Chatalas

I love the masks, and my skin feels so good.

Aside from fast delivery. The cream and the mask is so awesome. It is really true....no gimmick at all, very gentle in the skin.

Was happy with my initial order, so once I was running low on masks, placed a new order for a significantly higher amount.
Less than half of my order arrived and the quality was significantly decreased in the masks sent.
Tried multiple times to contact about missing items, but received no response. Opened a dispute, received an email from them, replied attaching my previous multiple attempts to contact and have heard nothing since.

Not only do the masks not stay on nor did I every see any visable improvements. I did not subscribe and yet every month they ship me tons of these masks charging me anywhere from $49.00 to $89.00 at the first of each month. I went in to cancel subscription that they apparently put me in and it states I have no subscription, which is correct, but they keep charging me and shipping them. I have emailed over and over to STOP! There is no number, so I just keep sending emails. I have disputed the charges, so hopefully this will stop the scamming.

IM 75 YEARS YOUNG, THE MASK IS AMAZING. MY SKIN WAS SO HYDRATED AFTER USE I LOVE THE WAY MY SKIN FEELS, AND IT DID SOFTEN THOSE NASTY WRINKLES.

Brutal mask. Does not stay on face- I’ve used a lot of masks and these would be good if they stayed on the face. Waste of money!

It looks like they shipped my order in two shipments after waiting almost a month. First package arrived very dirty, torn, and damaged second package still hasn’t come and when I contacted them there is no response. Poor customer service and the product that I received wasn’t what was ordered. Now two months later I guess I will never get to see what my over a hundred dollars spent looks like

The end result was worth the bit of trouble I had with the masks not staying in place. I have a small face so I have to use a stretchy head band to keep them flopping and slipping.
As an oral chemotherapy patient, taking the meds daily (300 mg) for the past 7 years, my skin is very fragile and very dry. I was really delighted with the results the second time I used the mask; the first time results were not impressive; but the second time - WOW! Can’t wait to see what the next treatment yields.

I ordered when they had their bogo sale on in May. I wish I had done a bit more research before ordering but I thought they were a legit company. Did not get my free mask. Emailed 3 times and messaged twice on Instagram Direct. No answer. They will use your email encouraging you to be a distributor. The masks I did order were not the correct ones and were extremely expensive. Avoid this company

Terrible customer service
No one has written me back even though I have written numerous times
They have a 60 day return policy but it’s impossible to get in touch
Want to return everything
Tallow jar was open seal broken and looked nothing like the picture on the internet
I am afraid to use it because it looks old
The masks rip easily and slide off your face you would never sleep in it !!!!

I think this is probably a good product, and I would love to try it! But after months, they have still not shipped me my two for one masks or the beef tallow cream that I ordered.
I spent over $80 for something I never received.
I’ve emailed them numerous times. I don’t know if something happened with their company or what. I just wish they would at least communicate. Very disappointed. Reading these comments, I see I’m not the only one this has happened to.
Maybe they will make it right…. I hope so.🤞

I never received my two for 1 promo the one box I got was not what I ordered no response to my emails Beware !

It took 2 months to get my order, and had missing items paid for. I have tried emailing several times with no response. Horrible service!! The products are expensive and certainly not worth it if you don’t receive them.

I 😘 ve the way these masks feel on my face. They are so soothing, cooling and I just enjoy pampering myself every once in a while. Would highly recommend.

I ordered 3 weeks ago but have received nothing! I've mailed them 3x but no response. Tracking says it's been delivered. SCAM!

I want to give ZERO stars. I ordered it 6 weeks ago. I've received no updates even though I've emailed them 4 times!

Warning!! Unfortunately, this company appears to be a scam. I ordered a few products nearly two months ago and have found it impossible to either track or get an update on the order. The information under the order number states the following since the date of the order: ‘Waiting for carrier to update tracking information, please try again later’. The status has not changed to date. Do NOT trust this company! Izabela M