I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He expla... Mehr ansehen
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Das sagen Bewerter
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome. The information supplied was good. The on... Mehr ansehen
Unternehmen hat geantwortet
Spoke to a lady called Amanda her customer service was second to none, she help me sort out a ongoing issue I had with British Gas Lite so I'm one very happy customer. Would highly recommend watt Util... Mehr ansehen
Unternehmen hat geantwortet
Amanda Anderton, and tremendous customer service. From start to finish Amanda provided an experience that easily exceeded my expectations. The level of service I received was outstanding, it was a... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Kontaktinformationen
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, Vereinigtes Königreich
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4.5
Hervorragend
760 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Big thanks to Lewis
The worst part about being a business owner is all the little bits you have to do. Lewis from watt utilities made the process of sorting my electric smooth and easy. Thank you again!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your fantastic review.
We completely understand that running a business comes with countless responsibilities, and energy renewals are often one of those tasks that can easily get pushed down the priority list. That's why we're delighted to hear that Lewis was able to make the process smooth, straightforward and stress-free for you.
We'll be sure to pass your kind comments on to Lewis, who will be thrilled to hear that his support made such a positive difference.
Thank you for choosing Watt Utilities and for taking the time to share your experience. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Excellent service from Jack
Excellent service from Jack. He helped us arrange a new gas contract with British Gas and made the whole process straightforward and stress-free. He was professional, knowledgeable, and kept us informed throughout. Everything was dealt with quickly and efficiently.
I would highly recommend Jack to anyone looking for help with their business energy contracts.
Thank you for your excellent service!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your fantastic review.
We're delighted to hear that Jack provided such a positive experience and was able to help arrange your new gas contract smoothly and efficiently. Making the process straightforward and stress-free for our customers is exactly what we strive to achieve, so it's wonderful to know that Jack delivered on this.
We're particularly pleased that you found him professional, knowledgeable and communicative throughout the process. Keeping customers informed every step of the way is an important part of the service we aim to provide.
We'll be sure to pass your kind comments on to Jack, who will be thrilled to hear your feedback.
Thank you for your recommendation and for choosing Watt Utilities. We look forward to assisting you again with your business energy requirements in the future.
Kind regards,
The Watt Utilities Team
Nice person good advice and extremely…
Nice person good advice and extremely helpful
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your kind review.
We're delighted to hear that you found our team friendly, helpful and able to provide good advice. Delivering knowledgeable support and ensuring our customers feel confident in their decisions is something we take great pride in.
We appreciate you taking the time to share your feedback and thank you for choosing Watt Utilities. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Wayne qyinn give me a very good offer
Wayne qyinn give me a very good offer
And help me
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your review.
We're delighted to hear that Wayne was able to help you and provide you with a competitive offer. Delivering excellent customer service and helping our customers find the right energy solution for their business is what we strive for every day.
We'll be sure to pass your kind comments on to Wayne, who will be pleased to hear that his assistance was appreciated.
Thank you for choosing Watt Utilities, and we look forward to helping you again in the future.
Kind regards,
The Watt Utilities Team
We had an excellent experience working…
We had an excellent experience working with Amanda to secure competitive pricing for our gas, electricity, and water services at the Galston Trust. From the outset, the process was exceptionally streamlined and efficient, requiring minimal input from our team while delivering strong results.
Amanda demonstrated professionalism, clear communication, and a strong understanding of the market, ensuring we achieved good value across all utilities. Her approach allowed us to focus on what we do best, with complete confidence that this important area was being handled effectively.
I would highly recommend Amanda to any organisation looking for a hassle-free and efficient way to manage their utility procurement.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your fantastic review.
We're delighted to hear about your positive experience working with Amanda and that we were able to secure competitive pricing across your gas, electricity and water services for the Galston Trust.
It's particularly rewarding to know that the process was streamlined and efficient, requiring minimal input from your team while still delivering strong results. We understand that organisations need to focus their time and resources on their core activities, so providing a hassle-free procurement service that delivers value is exactly what we aim to achieve.
Amanda will be thrilled to hear your kind comments regarding her professionalism, communication and market knowledge. We are proud of the expertise our team brings to helping customers navigate utility procurement with confidence.
Thank you for your recommendation and for placing your trust in Watt Utilities. We look forward to continuing to support the Galston Trust with its utility requirements in the future.
Kind regards,
The Watt Utilities Team
We always have a great service from…
We always have a great service from Ethan Leech. Very friendly and helpful.
Thank you 🙏
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your lovely review.
We're delighted to hear that you continue to receive great service from Ethan. Providing friendly, helpful and reliable support is something Ethan takes great pride in, and we're sure he will be thrilled to receive your kind feedback.
We truly appreciate your continued trust in Watt Utilities and thank you for taking the time to share your experience.
Kind regards,
The Watt Utilities Team
Excellent service from Kabe Tandy
Excellent service from Kabe Tandy. The renewal process was handled quickly and efficiently, with clear communication throughout. A smooth and hassle-free experience. Thank you for your support.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your wonderful review, Carrie.
We're delighted to hear that Kabe provided excellent service and made your renewal process quick, efficient and hassle-free. Clear communication and a smooth customer experience are at the heart of what we do, so it's fantastic to know that this was reflected in your experience.
We'll be sure to pass your kind comments on to Kabe, who will be pleased to hear that his support was appreciated.
Thank you for choosing Watt Utilities and for taking the time to share your feedback. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Jack was courteous
Jack was happy, courteous, polite and helpful.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your kind review.
We're delighted to hear that Jack provided such a positive experience and that you found him happy, courteous, polite and helpful. Delivering excellent customer service is something we take great pride in, and it's always wonderful to receive feedback recognising our team's efforts.
We'll be sure to pass your comments on to Jack, who will be pleased to hear that he made such a positive impression.
Thank you for choosing Watt Utilities, and we look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Lewis switched my business contract for…
Lewis switched my business contract for me quick easy & helpful would recommend
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your review, Sean.
We're delighted to hear that Lewis made the process of switching your business energy contract quick, easy and straightforward. Providing helpful service and making energy renewals as hassle-free as possible is exactly what we aim to achieve for our customers.
We'll be sure to pass your kind comments on to Lewis, who will be pleased to hear that his support was appreciated.
Thank you for your recommendation and for choosing Watt Utilities. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Very patient explanation
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for your review.
We're pleased to hear that you found our explanation clear and patient. We understand that energy contracts can sometimes be complex, so taking the time to ensure our customers fully understand their options is an important part of the service we provide.
We appreciate you taking the time to share your feedback and thank you for choosing Watt Utilities. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Cold calling and trying to claim…
Cold calling and trying to claim association with my energy providers. Disgraceful behaviour and will be reporting
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
We’re sorry to hear you feel this way.
Watt Utilities is an independent commercial energy consultancy and we do not claim to be the customer’s existing supplier. Our team should always clearly identify both themselves and the purpose of the call at the outset.
We take allegations regarding sales conduct seriously and would welcome the opportunity to investigate this further internally. Please could you email our resolutions team at Resolutions@watt.co.uk with your business details and any additional information so we can review the matter fully.
Kind regards,
Watt Utilities
Misleading claims, not best rates, hidden uplift/VAT
I used Watt Utilities (Utility Preference Service) to arrange a business electricity renewal. They claimed they “offer the best rates”, but when I checked other options afterwards, competitors were significantly cheaper and offered more flexible contract periods.
I also don’t think pricing was presented transparently. The “final” price discussion didn’t clearly include VAT, and the broker’s commission is taken as an uplift in the unit rate — meaning the price you pay (and therefore your bills) is higher than it would be without that uplift. This wasn’t made clear enough upfront.
When I contacted them soon after to cancel, I was told the contract “can’t be cancelled” and that “the energy is already bought” even though the renewal start date shown in the paperwork is 28/11/2026. It felt like pressure and spin rather than straightforward advice.
Advice: avoid and choose competitors, or go directly through the energy supplier’s website/sales team.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
We’re sorry to hear that you were unhappy with your experience.
Watt Utilities is an independent commercial energy broker and, like most brokers in the industry, we receive commission from suppliers which is incorporated within the contracted unit rates offered. We always aim to communicate this transparently during the sales and verification process.
Energy pricing can fluctuate daily and supplier pricing, contract lengths, and available products will naturally vary across the market depending on timing, credit profile, consumption, and supplier appetite at the point of quotation.
Regarding cancellations, commercial energy contracts are typically legally binding once accepted by both parties and confirmed with the supplier, even where the future contract start date is later. This is standard industry practice across the UK business energy market.
That said, we take all feedback seriously and would welcome the opportunity to review your concerns in full.
New low use energy switch
I had never heard of Watt Utility so I was sceptical. Their agent, Brad, was very patient and found the energy contract that I needed, one with zero standing charge for a small user. I have received the notifications from outgoing and incoming supplier. The energy switch isn't until 5th March but is has gone smoothly so far.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Thank you for taking the time to leave such a positive review.
We’re delighted to hear Brad was able to help find a suitable low-usage contract for your business and make the switching process straightforward and stress-free. We understand that finding the right solution for smaller energy users can be just as important, so it’s great to hear the zero standing charge option met your needs.
We’ll be sure to pass your kind comments on to Brad and the team.
Thank you again for choosing and we look forward to supporting you throughout your contract term.
Kind regards,
Watt Utilities
very quick turn around time and best…
very quick turn around time and best rates available
14. Januar 2026
Bewertung ohne vorherige Einladung
3rd time using Watt
I have used Watt Utilities now for my previous 3 energy contracts. They are always fantastic. Full of knowledge and advice and always get me the best deal available.
This is the first timeI have dealt with Claire and she has kept up the tradition of her predecessors by handling everything perfectly.
15. Januar 2026
Bewertung ohne vorherige Einladung
Easy to change tariff
Easy to change tariff. Knowledgeable and efficient
14. Januar 2026
Bewertung ohne vorherige Einladung
Company needs investigating
This company needs investigating on a very high level need to be put on news in the country so people are aware how they try to scam people out of thousands of pounds when there not there energy suppliers and threaten 70 year old ladies for money when they've done no work absolute disgusting.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Claire was very positive and easy to…
Claire was very positive and easy to deal with.
Very straightforward showing me the rates.
Good experience.
9. Dezember 2025
Bewertung ohne vorherige Einladung
I had a ton of people ringing me about…
I had a ton of people ringing me about business electric quotes and none of them seemed to think they could make a big difference. Claire then phoned me and had actual numbers which were brilliant. The process was easy, she was great.
2. Dezember 2025
Bewertung ohne vorherige Einladung
Claire Bird has been excellent!
Claire Bird has been our point of contact and provided us with an excellent and efficient service during this time of crazy energy prices!
1. Oktober 2025
Bewertung ohne vorherige Einladung
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