Watches of Australia Bewertungen 

93
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered a Blessington Great White divers watch. The watch arrived today to say fairly quickly. Really dissapointed with the quality. The second hand land in the middle of the indeces and not on... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The band on the watch lasted four wears ( six weeks) before it broke. They claim their guarantee doesn’t cover broken watch bands and won’t replace it. Now any normal company would have immediately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Ordered on the 5th June, websites states 5-10 days to receive order- I STILL DONT HAVE IT. Emailed company they said it would be here before the weekend, that also didn’t happen. This was suppose to... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

93 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 36 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(93)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Support Lied To Me

I bought three of the unisex watches on accident when I wanted to get three men's watches. I contacted support and they said that they have sent three mens watches. Once I finally got the watches, they were quite obviously female watches. I have been contacting airport since to get it replaced because they lied to me and it still has not been resolved.

7. Juli 2023
Bewertet mit 1 von 5 Sternen

The savings are not worth it.

The watches are not in Australia and imported. The business is not Australian. Trying to communicate and resolve an issue was impossible. It was not until I started commenting on the social pages that I got a response.

They were able to resolve the issue eventually after a long slow process. I know it costs more but just buy a watch from a local retailer.
(You will notice they have no place for Facebook reviews and Google reviews)

9. Juni 2023
Bewertet mit 1 von 5 Sternen

Poor customer service

They did not send the purchase and slod me something that is not available. I purchased a photo and was refunded weeks after keeping asking for it.

20. Mai 2023
Bewertet mit 3 von 5 Sternen

Battery only lasted 4 months

Watch arrived on time looked beautiful however the battery had to be changed after 4 months which to me is unsatisfactory.

29. März 2023
Watches of Australia-Logo

Antwort von Watches of Australia

Hi Dee, thank you for taking the time to leave us a review. I am glad you liked the watch and I am sorry to hear about the battery issue. All watches on our website are brand-new, but since some of the watches remains unsold for 1-2 years, the battery can run out during that time.

Happy to offer you a good discount for your next purchase with us to make up for the inconvenience caused :)

Thank you,
Salma

Bewertet mit 5 von 5 Sternen

Great online shopping experience

I'm very happy with my new watch! The best price possible, beautiful box, high quality and works like a charm. Package arrived fast, and the customer service is excellent! Highly recommend watches of Australia, will definitely purchase again. 5/5

21. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
- I suspect yiu buying counterfeit watches from overseas.
- I bought a fossil watch thinking it was genuine. I now know I was ripped off and the materials are cheap. Watch glass is scratched from one day wearing while watching movies and playing some computer games. I have never had a fossil watch scratch so easy. This is my second Fossil watch.
- when I questioned them they didn’t care.
- just spend the money extra an buy from a local shop.

** update since the below reply from watches of australia**

-my watch is faulty and confirmed by the a local jeweller. I have emailed, sent a message via whats app and message on their Facebook page. Only one message response reply via email.
- Their watches are parallel imported which is noted in fine print on their website and warranty is not linked to local distributors of the brand.
- watch was worn around the house watching a movie and playing a computer game. It was not an abused. It scratched with half a day or wearing.
- company has turned of Facebook reviews.
- can’t give it google reviews
Hopefully this indicates the type of company it is.

18. August 2023
Bewertung ohne vorherige Einladung
Watches of Australia-Logo

Antwort von Watches of Australia

Hi Scott, thank you for sharing your feedback and I am sorry to hear that you are not satisfied with your experience. Your review is based on false information and I would like to address couple of things:

We would like to clarify that we only sell authentic products from reputable brands. We are not associated with counterfeit items.

After a thorough review of your case, it appears that the damage to the watch, including the 'scratches' on the glass, is a result of accidents, poor care, and normal wear and tear. You did mention on the email it was for your son and he wears it to school. It is very important to consider the environment in which a watch is worn to avoid accidental damage. Activities that could lead to impact or damage might not be the best fit for wearing a watch. We suggest being cautious to prevent unintended damages.

Regards,
Salma

Bewertet mit 1 von 5 Sternen

Fake

Purchased a Nixon watch in July
Seized by ABV as it is a counterfeit and they don’t have the authority to sell the trademark name. Tried to contact numerous times and they just ignore.
Beware do not buy anything as it comes from Dubai not Australia. Very disappointing fake watches. Have to forfeit the watch to ABV where they will destroy the item.
BEWARE DO NOT BUY

14. Juli 2023
Bewertung ohne vorherige Einladung
Watches of Australia-Logo

Antwort von Watches of Australia

Hi Denise, I am sorry to hear that and I apologies for the frustration. Your feedback is valuable to us, and we take all concerns seriously. We are investigating this matter thoroughly to ensure that such incidents do not happen in the future.

To address this matter, we are taking immediate action and we will be issuing a full refund for your purchase.

Again, I am very sorry for the inconvenience caused and I 100% understand the frustration and appreciate your understanding as we work to improve our processes.

Thank you,
Salma

Bewertet mit 5 von 5 Sternen

Maserati gold watch

Bought the Maserati watch for my husband and he loves it. Shipping was very fast and good customer service. Thank you

2. Juli 2023
Bewertung ohne vorherige Einladung
Watches of Australia-Logo

Antwort von Watches of Australia

Hi Candice! Thank you for your lovely feedback and we are glad that your husband loved the Maserati watch :) We would love to offer you further discount for your next purchase with us.

Thank you,
Salma

Bewertet mit 1 von 5 Sternen

Purchased a guess watch

Purchased a guess watch, when I received it the watch wasn’t working! Tried emailing numerous times with no response!

21. Juli 2023
Bewertung ohne vorherige Einladung
Watches of Australia-Logo

Antwort von Watches of Australia

Hi Freddy, we can't find your details on our system. Please send us an email at info@watchesofaustralia.com.au so we can assist you better.

Thank you,
Salma

Bewertet mit 5 von 5 Sternen

10/10 experience

10/10 experience. I was skeptical at first but their customer service made me feel better and when I received my watch on time I was extremely impressed with the quality and everything!

2. Juli 2023

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