Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Mehr ansehen
Unternehmen hat geantwortet
Awful company, this is not suitable for any body running a small business. They don't send you the invoice, they want you to logon to their system, manage the whole thing through their hub, effectivel... Mehr ansehen
Unternehmen hat geantwortet
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Mehr ansehen
Unternehmen hat geantwortet
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bins not collected and overflowing but nobody wants to know.

Antwort von Wastebasics
Great service everything went well would happily recommend
The whole process was quick and easy. Everything was explained clearly, making it simple to arrange the collection, and all the documentation was sent through straight away. Excellent service.
Had a really positive experience Keegan was really helpful & informative. He has gone out of his way to set up our waste collection service.
Couldnt have asked for anything more he went above and beyond.
Dylan was lovely & very easy set up process - really clear with our needs and what they can offer.
All good
A quick and easy process Rory was amazing would highly recommend
We decided to use Waste Basics after we had a lot of waste after a busy period.
They were very professional, knowledgable and helpful.
They came to collect our waste in a quick period of time and left our place of work immaculate.
We as a business cannot recommend Waste Basics enough!
Simple, cost efficient and knowledgeable to deal with.
So easy! Harvey was lovely, and explained everything and wasn't a robot reading form a script.
Quotes and signed up in no time. Highly recommended! Someone get this lad takeaway 😏
Dylan Anderson was extremely helpful and professional throughout the entire process. He took the time to explain everything clearly, answered all of my questions promptly, and made what could have been a stressful situation much easier. Excellent customer service – thank you, Dylan!
Great service from Waste Basics. They were reliable, easy to deal with, and everything was handled quickly and professionally. Communication was excellent throughout, and I wouldn’t hesitate to use them again. Highly recommended.
Avoid this broker!
I setted up bin collection with their sales team with clear instructions where to deliver the bin.
1. Deliver to the wrong place.
2. Did collect at first collection because could found the bin.
3. I send the photo and video to show where the bin is. Request extra collection. Didn't attend.
4. Phoned plenty time, complained, get another arrangement still didn't collect the bin because again can't find it.
5. I literally cried and begged on the phone said my salon's staff room is full of bin bag and me and staff have to take them to the dump. Please do something. Being promised will arrange a collect and inform me. No update at all.
It is really unbelievable.
Matthew was excellent
Quick n prompt
Signed contract 23/5/2026.
Bins supposed to be delivered 27/5/2026. Nothing. No communication no answers to emails, until I asked to cancel contract. Lady sorted emergency rubbish removal (they left mess behind and forgot take 11 bags)
Haven't got black bin until 2nd of June. Was told recycling will be here yesterday 3/6/2026 apparently I was their 4 stop. AND NOTHING. NO BINS. But they send me invoice for £161!!!! Invoice for what??? I got no services from you!!! Called in, very rude man answered,constantly interrupting me,threatening me with cancellation fee if I cancel,promising he'll call me back with update on my bins and surprise surprise NOTHING. No phone call no email. Don't bother with these companies. If you need rubbish removal sort it your self,save your self hours on phone,agro and frustration!
There has been prompt and efficient reply to our enquiries, despite the experienced miscommunication, matters have been sorted satisfactory and swiftly.
Matthew was very kind and well spoken on the phone with a fabulous approach to his work. He helped me to understand what to expect from my contract and explained timings etc for Direct debits and when to expect my new bin.
He also explained the duty of car certificate and what it is needed for.
All in all a very helpful and polite young man with whom it was a pleasure to do business.
Never answer calls tried getting a collection for my bins for 4 months nobody came they then finally responded and changed my bin company to which again they never collected
Dylan was very helpful and knowledgeable
I like the simple way the transaction went. It was straight forward with all relevant information put forward for better understanding
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