Walone Bewertungen 101

Amazing dresses i orderd 3 for me and family ,this is my second time ,that i got from them a im sooo happy that i have ordered from them from the first time ,the last drees the assistant arlinda was soo kind and helpful she did every simple thing i ordered, i bet in every party im only going to order from them 🥰🥰

Shipment was fast, and the gown was beautiful! Arlinda was of great help!

Dress was gorgeous, fit like a glove, and communication was amazing. Only wish the dress arrived on time

I found this website at 3 am in the morning, and it was the best thing I could have done. I found the wedding dress I wanted, but Arlinda, my design assistant, said the material wouldn’t be available until the summer. She was up front about everything, and she even pulled fabric to show me. She was adamant that she wanted my dress to be completed, shipped, and modified (if need be) by them .

She pulled fabric until I found one that I loved. Mind you, she did this all online with a 7 hour time difference. The design team designed me a one of a kind dress based on the one I fell in love with 😍.

Production started immediately, and Arlinda kept me informed. She answered questions I had about everything! She was willing to make custom vales, she warned against it because she said it would be too much and she was right, shoes, and even shapeware.

I got to see the production team make my dress, and for the final viewing, she was open to anything I wanted to change. I told her it was perfect on Tuesday and box 📦 it up! It arrived Friday at my door in Louisiana. I tried it on and The FITTT is everything and more! The quality can’t be matched, the detail is unbelievable, and it’s one of a KIND just like me.

Now all I have to do is find a wedding dress hanger that can support 22 pounds! Did I mention the quality is unmatched!

Thank you so much. The dress was gorgeous and we have received so many compliments. You all really bought her vision to life. Thank you

My experience with walone was not only disappointing but shocking as I purchased this dress for my wedding reception. I ordered the Questa Dress and I was truly excited for it. Based off photos and expected quality I thought the dress I would receive would be worth every penny I paid for. When i initially received my dress I tried it on ,for obvious reasons, and immediately beadings came off but i told myself, they wouldn’t sell me a dress that falls apart so easily. I then tried on the dress months later for alterations and before I could do any alterations to the dress the centerpiece came off as well as a jewel near my armpit area. I am 130-140 lbs there is no reason why pieces on my dress should be falling off. Not to mention, after I figure out a way to glue those jewels back on my dress on my wedding night someone managed to hand me the centerpiece because it had fallen off again that night.

I brought this up to Benek, who I was in contact with, and told he/she what I was experiencing and instead of giving me some type of financial compensation I was told
“I cannot understand how the “dress has fallen apart” without wearing it“, which is the same thing that I was trying to figure out. He/she also said “Dear you are not the first one who ordered this dress. It is one of our bestselling designs
I am more than ready to send out extra crystals and beading or to offer you a discount for your future order”
“we would like to remind you that you received this dress over four months ago, which provided ample time to inspect it and address any concerns well in advance”
“we are happy to offer guidance, but we cannot replace a dress based on unsubstantiated claims, especially after such a long period of time. If this matter escalates with further false accusations, we will have no choice but to take appropriate action to protect our brand’s integrity.”

I did not want more crystals, I still had the ones that had fallen off, nor did I need another voucher for a future purchase. There were no unsubstantiated claims nor any false accusations stated, just a customer who wanted what she paid for. I say all this to say I wish I would’ve seen a review like this before purchasing and I hope this helps someone in the future in some way.

Awesome product. Great communication and shipped on time . A ++++++

Nice dress. a little big so have to amend it

At first I was scared but my daughter and I fell in love with dress we 88888 downnnn thank you so much Arlinda..

Bonjour ! J’ai ft ma robe chez Walone et je regrette tellement pas ! Super accueil, ils sont très professionnels, j’ai vraiment kiffé.

I ordered my daughter’s prom dress and it turned out beautiful. It was high quality and it was evident that it was hand made. I would recommend anyone shopping for a unique and quality formal dress to order from Walone. Customer representative was responsive and the same contact throughout the process.

I appreciated the excellent customer service

I'd like to start with a Big Thank you to the Walone team. They were with me from the beginning of my dress making to the end, always there to help, and incredibly kind.
I can't wait to receive my dress created by their magic hands.
Thank you, Walone team 🫶🏻

At first, I was very skeptical about this company because it was like online but but the person that we dealt with was very effective, she communicated perfectly kept me very informed. Had an excellent method for taking the measurements and my daughter’s dress is amazing. It is exactly like the picture I would recommend anyone to this company, it’s well worth the cost.

I give Walone a well-deserved 5 stars!
Initially, I was hesitant to order from Walone because I wasn’t familiar with the site, but my daughter had her heart set on ordering her senior prom dress from them. We placed our order back in February and provided her custom measurements. From start to finish, Arlinda, our customer service representative, was absolutely amazing! She kept us updated throughout the process, even sending videos of the dress in production to reassure us along the way.

Toward the end, I grew a little concerned about whether the dress would arrive on time, but Arlinda was very reassuring — and she was right! They shipped with DHL Express and provided excellent service. Since there wasn’t a driver available to deliver in our area, they made special arrangements for us to pick up the dress to ensure we had it in time. We received it a week early, giving us the perfect amount of time for fittings and final touches.

The dress was exactly as ordered — beautifully customized and fitting her perfectly. The craftsmanship and attention to detail were absolutely stunning.
I would definitely order from Walone again without hesitation. Thank you for making my daughter’s prom night unforgettable!

I ordered a dress for my prom and I was indecisive about what mesh I wanted to use but they were super helpful and the mesh we decided on I didn’t like after they sent me a video of the dress so they remade the whole dress within just a few days just to satisfy me and it still came on time I loved the dress and it fit like a glove it was perfect and they were so helpful throughout the whole process and they also made my veil for free it was great. I also want to give a special thanks to Arlinda she was the one helping me the entire time.

Gorgeous dresses very kind and helpful stuff…just amazing experience overall

I do not recommend this site. It’s not as advertised

My prom dress was everything I asked for. When I asked for changed walone did the changed with no complaints. The dress came earlier than expected and was perfect.

Ordered my daughters prom dress but BEFORE ORDERING I told them I needed the dress by march 28th is it possible? they asked which dress, after telling them they said it would come I then said she’s tall is the dress really long they said let them make sure they have the fabric. They said yes we have it so I paid then 2 days later they sent me they RAN OUT OF FABRIC! They asked if they can used a different one, it looked cheaper and the details were not like original so I asked for a refund then they said they have the fabric I wanted originally, I said no because at this point they are just lying and I didn’t trust the fabric magically appeared. the representative told me they started so I could not have a refund. So after 2 weeks of arguing and threatening and posting on social media they agreed to refund me! Ridiculous! DO NOT ORDER FROM THEM IF YOU CANT GO IN PERSON!