ordered a dress from this place for my wedding day for 4000. When I received the dress, I cried. The skirt was extremely poor quality — honestly 2/10 — and absolutely did not reflect the price I paid... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
ordered a dress from this place for my wedding day for 4000. When I received the dress, I cried. The skirt was extremely poor quality — honestly 2/10 — and absolutely did not reflect the price I paid... Mehr ansehen
Unternehmen hat geantwortet
This dress is absolutely breathtaking, more than I could have ever imagined! The quality is incredible, and it was even packed perfectly for delivery. It’s going to be my dress change on my wedding da... Mehr ansehen
I Was impressed with the dress one of the most unique dresses I’ve ever seen , the design, the quality and the finishing are amazing !! , for sure will not be the last time for me , and if any one is... Mehr ansehen
The team made me a beautiful beaded pageant gown made to my measurements. The sales team made the process effortless and were so kind facilitating the dress construction. It arrived in perfect conditi... Mehr ansehen
The House Founded in Kosovo on December of 2009, Vlora&Kaltrina is the namesake brand established by the Kosovan designers who is now one of the leading Haute Couture Houses. The company started out as a small shop with approximately 25 meters square, run by Vjollca herself whose focus was the creation of handmade garments. Later, on April 16th 2014 the shop was transformed into an atelier this time run by the designers themselves, Vlora and Kaltrina. As there is no shortcut for hard work that leads to success; the motivation to persist, withstand hardship, stay focused, and make continual progress towards goals made the company progress continually. In addition to that, 2019 was a breakthrough year for the company, as VK expanded to a larger number of employees, grew in the worldwide market and reached crucial agreements internationally. As Kosovo is the youngest country in Europe, the process of expanding in the worldwide market wasn’t so easy for the company. However, the global expansion opened a lot of doors for growth to the company. The outbreak of COVID-19 was one of the major challenges the company had to go through, as the large numbers of employees were a great responsibility to the company, ever greater than the monetary loss the company had to go through at the time as a result of the pandemic. Among the first prominent achievements of the company was the collection "Magnifique" that was realized into two parts, the collection was sold immediately, still not fully launched in the market. This collection, created during October 2019, was a major breakthrough for the company into the international market, it was during this period that the company started growing even more worldwide. Among the first countries Vlora&Kaltrina sold to are America, Europe, the Middle East and Australia . Amidst the most significant and distinguished collection Vlora&Kaltrina have launched is “Divine” of 2022, with extraordinary feats of design, alongside next level fashion, the collection has become an iconic moment in the Couture House. A reflection of Vlora&Kaltrina’s founding philosophy of elegant femininity, each design is delicately handmade. The pieces exude femininity, the exquisite, and attention to detail – and each beautifully mirrors women’s unique style. At the top of the company, there is Vjollca Neziri the Owner of the brand, the Founders come next that are followed by Vlora Neziri who is at the same time the Chief Creative Officer (CCO), and Kaltrina Neziri who is the Chief Executive Officer (CEO). The company is structured into 6 departments that are as follows: Production, Design, Human Resources, Finances, Sales and Marketing. The brand Vlora&Kaltrina is not part of a brand conglomerate, but a family business, and one that the business has been passed on from one generation to another. Starting out from a small shop of 25 meters square, to this day the company operates in 3 showrooms of 1500 meters square, two of which are Showrooms of Evening Gowns and one of them is a Bridal Showroom. Behind this burgeoning brand stand two designers who with a combined sense of elegance and femininity, have created a Haute Couture House that is among the most distinguished and will continue remaining so in a global reach. Vlora and Kaltrina have always strived to align their designs with the slogan – "More than a dress; a part of soul, a moment of someone’s life!"- and the company continues to lead the way with this unique combination.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
ordered a dress from this place for my wedding day for 4000. When I received the dress, I cried. The skirt was extremely poor quality — honestly 2/10 — and absolutely did not reflect the price I paid. It was nowhere near worth 4000.
I contacted them asking if I could return it, even if it meant getting only half of my money back, and they refused. This was very disappointing, especially for something as important as a wedding dress. Please don’t order from here.

Antwort von Vlorakaltrina
Absolutely in love with my dress! The details are stunning and the quality is amazing🤍 I’ve never owned a dress this perfect
Definitely not my last purchase.
Thank you so much 🫶🏻
I Was impressed with the dress one of the most unique dresses I’ve ever seen , the design, the quality and the finishing are amazing !! , for sure will not be the last time for me , and if any one is hesitant please don’t ! believe me you will receive one of the most gorgeous dresses
The customer service was amazing I received my dress and it was absolutely gorgeous as well as the packaging every detail was taken into consideration it was a pleasure purchasing from Vlora
This dress is absolutely breathtaking, more than I could have ever imagined! The quality is incredible, and it was even packed perfectly for delivery. It’s going to be my dress change on my wedding day, and I couldn’t be happier with it. The communication and response time throughout the process were also excellent. Truly such a wonderful experience from start to finish!
Customer service was absolutely 10/10. I was kept updated throughout the entire production process, which gave me peace of mind. Once the dress was completed, they even sent me a video of a model wearing it. Of course, it didn’t fit her the way it should—but on me, it was a perfect fit and looked beautiful. I had hoped to visit the store in Barcelona, but traveling there just wasn’t in the budget 😂. Nonetheless, the whole experience was seamless, and production took about 6–7 weeks from start to finish.
I have ordered two dresses from them and I absolutely loved both of them. The quality, the design and the fabrics are amazing. They have a great customer service and they communicate really well. I gave them my measurements and the dress is on point. Would recommend them and I will be shopping with them again.
Absolutely amazing, great design and clean execution! Plus impeccable customer service!!
Liars scammers frauds. Don’t waste hard earned money on a garbage dress

Antwort von Vlorakaltrina
I just received the dress — and it is absolute perfection! The fit, the quality, the design… everything is stunning. It exceeded all my expectations and looks even more beautiful in person
Thank you
The gems falling out of the dress because it was poorly glued on almost like they used a glue stick. Nothing at all like the website dress! Do not recommend to purchase from them at alllll

Antwort von Vlorakaltrina
From the ordering process to the delivery, everything was handled in a timely and professional manner. The team at VloraKaltrina are attentive to detail and truly care for client experience, my gown arrived with a garment bag and hanger with extra beading in a small bag and the undergarment piece to ensure comfort and quality. My piece was made to order and they took my measurements to fit as I’d like. Will definitely be ordering again in the future. I cannot wait to share the photos of my gown.
The entire process from communication to tailoring was absolutely flawless. The craftsmanship was exceptional, and the dress turned out even more beautiful than I imagined. I felt stunning wearing it and received so many compliments on the look.
What impressed me the most was the quick turnaround without compromising quality, everything was delivered in record time. Highly recommended!
I’ve ordered this dress outside the country and honestly they are so helpful with the measurements of any dress you need help with and it is all custom made to the measurements, dress arrived within 4 days very quick shipping.The dresses quality is amazing, done a very good job, overall i’m really happy with my dress.
The dress quality is consistently outstanding, exceeding my expectations. I order a dress and asked for some modifications,they made them in the way that I wished. I was impressed with their professionalism and customer service they were able to keep in touch until I received my order.
I would like to buy from them again and again.
Horrible quality. The dress was not shipped on the date stated, arriving 2 weeks later but no responsibility was taken. When the dress arrived the sleeves looked like they had been cut with a pair of kitchen scissors. Not to mention the lining of the dress was sewn on inside out so I was forced to take it to a seamstress to fix the dress I already paid $1400 CAD for. The zipper was flipped so it created a bulge in the dress and there was a literal hole. Not sure how this is the quality received from a well known company who charges this much for a dress.

Antwort von Vlorakaltrina
The quality was poor — all the stones fell off while trying it on. I contacted customer service, but their response was: ‘We can’t do anything.’ You pay over €1000 for a dress, but receive no proper customer care and Shein-level quality.

Antwort von Vlorakaltrina
I had a special event and was searching for a very beautiful dress. But I didn’t have much time also. Anyway I decided to contact Vlora & Kaltrina team and I was surprised that they said will make the dress I want and deliver to other country just in a few days. As I needed it too much, decided to try and I am really surprised and fascinated with their such a good work, quickness and beauthiful dress. It was really unbeliveable. Amazing dress in such a short time. Lots of thanks♥️
I was so impressed with the level of service and how quick the team at Vlora Kaltrina responds to questions via Instagram. They are so professional and quick! The dress I wanted was sold but they were able to look into the fabric and making me one and sending it to California all within 2 weeks. I was so so happy with the quality of the dress. Amazing service and gorgeous gown! Will definitely be using them for future events.
Dress looks better in person, tailoring and shipping was very fast. The whole process was very smooth.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.