Wanting to replace my lost gold chain & no longer bothered about costly gold I stumbled across Virage. I was originally cautious regarding ordering something that I hadnt seen in person but was more... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a chain & bracelet along with a pair of earrings for my wife's birthday. They arrived well within the promised time, and I received regular updates on the order's progress. My wife was delig... Mehr ansehen
Unternehmen hat geantwortet
The quality of this jewellery is outstanding, very heavy duty and will last forever. This options on the website are very good and I won't stop wearing my necklace I got off this website, the discount... Mehr ansehen
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i did think in the beginning,would i won’t i . I am so glad i ordered ,at first i just ordered 2 pieces ,but did order 3 .the whole set . I am delighted with my purchase,and will certainly definitely... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Design driven with an uncompromising focus on quality, we have rapidly become the go-to brand for premium men's and women's jewellery, unrivalled in design and quality, and unmatched on price.
Kontaktinformationen
Vereinigtes Königreich
- support@viragelondon.com
- viragelondon.com
4.8
Hervorragend
666 Bewertungen
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Das haben sich andere Leute angesehen
crucifix and chain
I bought a crucifix and chain from Virage for my son who is going through a difficult time at the moment. I found this company whilst browsing online and can only recommend it to anyone. My order was processed very quickly and I was kept up to date at every stage.
My son loves his new chair and so far it seems to have given him a boost / strength to continue with his recovery.
Thank you Virage. I would definitely use this company again.
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Angela.
Thank you for taking the time to leave us a 5 star review. We are very sorry to hear your son is going through a difficult time, and we all send our best wishes and trust he makes a quick and stress free recovery.
Sending all our warmest regards.
Thanks,
Jack
VIRAGE London Customer Success Team
Not good in customer service
I made 2 separate purchases from Virage London.
I was so impressed with my first purchase and speed of delivery that I made a second order, this did not go well, the fault being by the Post office delivering to an address not even remotely resembling my address.
I complained to the Post office that the picture of delivery didn’t come anywhere close to my location.
I also informed Virage, their reply was, it’s been delivered, the picture proves delivery.
The insinuation that I was not telling the truth without them making further enquiries suggests that they don’t have a customer care policy.
Luckily the owner of the address my package was delivered to was honest enough to hand deliver it to me.
I was going to purchase more from Virage London, but their unhelpful and rude response to my package being delivered to a different address has given me bad thoughts about this company.
I
There are plenty of companies supplying the same quality merchandise, they have not even apologised for their bad response to my delivery statement.
I suggest not using this company, try Eceex or Flaire , I am looking there now.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Stuart,
Thank you for taking the time to leave a review.
It's important to firstly point out customers are at the heart of everything we do, which is reflected by us being rated as one of the most highly rated jewellery brands on Trust pilot.
We are very sorry to hear that it appears Royal Mail did not deliver your second order to your specific address, however it is great to hear you have now received this.
Be rest assured, as we adopt a customer first approach, at no point would we insinuate any of your suggestions outlined within your review, and we do sincerely apologise if you have taken it otherwise.
If our team can be of any further assistance, please do reach out to us on sales@viragelondon.com
Wishing you a great rest of your day.
Thanks
Jack,
VIRAGE London Customer Success Team
I bought a Cuban designed bracelet and…
I bought a Cuban designed bracelet and necklace very good quality product very pleased the products i have purchased would highly recommend VIRAGE LONDON. REGARDS BRIAN.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Brian,
We really appreciate you taking the time to leave us a 5 star review. It’s great to hear you are very happy with your Cuban chain and bracelet set. Enjoy!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
⭐⭐⭐⭐⭐ Outstanding Service & Exceptional…
⭐⭐⭐⭐⭐ Outstanding Service & Exceptional Products!
I can’t recommend Virage London highly enough. Their customer service has been absolutely outstanding from start to finish.
I accidentally had the wrong parcel sent to them, and without any hesitation they were kind enough to forward it on to the correct company for me. They really went above and beyond to help, which is so rare these days and was hugely appreciated.
On top of that, the products I ordered were exceptionalgreat quality and exactly what I was hoping for. Communication was excellent, responses were fast, and delivery was quick and hassle-free.
A genuinely brilliant company that cares about its customers. I’ll definitely be ordering from Virage London again and would recommend them to anyone. Five stars all the way!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Lewi,
Thank you for taking the time to leave us a 5 star review, in regards to the quality of our jewellery and customer service you received. It's great to hear this was resolved for you as quickly and smoothly as possible! Enjoy your new purchases!
Have a great day ahead.
Thanks,
Jack
VIRAGE London Customer Success Team
BRILLIANT COMPANY AND GREAT QUALITY STUFF
Amazing company. Great value for money and excellent quality. Wear their rings and necklace all the time in shower, exercising etc. No sign of change I colour and just as shiny as when I got them. Can’t wait to order more. Thank you.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Ste.
Thank you for your kind words and taking the time to leave us a 5 star review. It's great to hear your jewellery is keeping up with your lifestyle! Enjoy your latest pieces.
Thanks,
Jack
VIRAGE London Customer Success Team
Great jewellry
I have bought 4 or 5 items of jewellry now from virage ( chains & bracelets) silver and gold ones.They look great & are a great price with speedy delivery.i would recommend virage to anyone.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Kevin,
Firstly, thank you for your continued loyalty and support with your growing collection of VIRAGE London jewellery. It's great to hear you are so happy with your purchases!
Have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
Excellent bracelet and neck…
Excellent bracelet and neck chain,really really pleased with purchase, fast delivery, visit website and you won't be disappointed
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi David,
Thank you for taking the time to leave us a 5 star review. We really appreciate you sharing your positive experience. Enjoy your latest purchases!
Have a great day ahead.
Thanks,
Jack
VIRAGE London Customer Success Team
Love the jewellery from here
Love the jewellery from here. Top quality. I have 2 pieces. The cross and the Jesus pendant. Absolutely stunning. ✝️🙏❤️
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Stephen,
We really appreciate you taking the time to leave us a 5 star review. Enjoy your new cross and Jesus pendant!
Have a great day.
Thanks,
Jack
VIRAGE London Customer Success Team
Don’t give them your email
I placed one order with this company and they’ve sent me 13 emails they spam your email every day even after asking them to stop twice
Ps I did unsubscribe and I have screenshots of me asking your support team to take me of there mailing list with a reply from them confirming that they will yet again today I received emails
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Jack,
Thank you for taking the time to leave us a review, however I would like to reassure you that it simply wouldn’t be possible for you to receive emails every single day, nor 13 in such quick succession.
You can unsubscribe from our email list at any point, by simply clicking the ‘unsubscribe’ link at the bottom of any email you have received.
I can also see there is no record of you reaching out to our team with any query in regards to this. However, should you require any help here, our team can be contacted directly on sales@viragelondon.com and will always ensure to reply to all queries within less than 24 hours.
We trust this helps.
Thanks,
Jack VIRAGE London Customer Success Team
Poor experence from start to finish or find…
Overall from start to finish I find this company and their products to be of poor quality first of all, they bombard with advertising, which does not meet the product secondly, when you buy the product, you have to pay for shipping costs and handling and if you return it, you also have to pay to ship it back. Thirdly, the size was incorrect. That's why I had to return it. And fourthly the customer service when trying to explain the situation was poor very poor to the degree so overall, I give the company 0 if I could, but I could have to give star. Still await my refund. Regret the day I took a chance on virage. Don't do it.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Al Williams.
Thank you for taking the time to leave us a review. I am more than happy to help address your concerns here.
We pride ourselves on offering unrivalled quality jewellery whilst importantly maintaining an incredibly affordable price point. This is backed up by us being one of the highest rated jewellery brands on Trustpilot. So we sincerely apologise if you feel our jewellery wasn’t up to your specific standard.
As clearly outlined across our website, we offer free shipping on all orders over £70. So naturally, as your order came to an amount lower than this, you chose at checkout to pay for our standard shipping option. As per our returns and refund policy, which is in line with all major brands and retailers, the shipping cost chosen by you is simply non refundable. The small fee you refer to, to return your item, is simply the postage cost of you choosing to return your order to us. Again, this is exactly in line with all major brands and retailers, and is fully outlined across our website for you to view before choosing to place an order with us.
In regards to your query around sizing, all of our products follow incredibly strict quality control and measurements in regards to sizing. We offer a full size guide on all product pages, which allows you as the customer to check the exact size you require before making a purchase. We sincerely apologies if you overlooked this and therefore chose the wrong size. We fully appreciate this can be missed from time to time, and so this is also why we offer a fully automated returns portal for any customer to return their order, incredibly easily, for an exchange or a refund.
Finally, it’s important to note as a brand we put the customer at the heart of everything we do. I can see our customer service team have worked tirelessly to ensure you have a great experience with us, and have ensured your return and refund is processed as a quickly as possible. Should you require any further assistance, please do reach out to our customer service team on sales@viragelondon.com.
Thank you,
Jack
VIRAGE London Customer Success Team
Love my chain and bracelet set
Love my chain and bracelet set. I would highly recommend both the sets and the service. I at to send one set back due to me not double checking my measurements properly. That was quickly solved and replaced with a bigger size. The exchange process was very easy to do
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Kevin,
Thank you for taking the time to leave us a 5 star review. It’s great hear you were able to exchange your jewellery easily to ensure you get the perfect fit. Enjoy your new pieces!
Thanks,
Jack
VIRAGE London Customer Success Team
Great service excellent product fast…
Great service excellent product fast delivery I would highly recommend buying of them, I look forward to more purchases.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Jason,
Thank you for taking the time to leave us a great 5 star review. Do let us know if we can be of any help when you come to make your next purchase and enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
Great Service
Very easy to find item and order the required length. Kept informed of the process from ordering to receiving the item. Great service, will definitely purchase from again.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Sian,
Thank you for taking the time to leave us a 5 star review of your purchase. We really appreciate you sharing your positive experience. Enjoy you new pieces!
Thanks,
Jack
VIRAGE London Customer Success Team
I saw
I saw, I clicked, I ordered. Never have I been more happier with a purchase. Anyone who wants quality, look no further. Excellent quality and highly recommended. I will be back!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi,
Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with the quality of your purchase. Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
Gold cross with roap chain
Gold cross with roap chain: was dubious at first but I decided to go for it after reading the reviews, pleased I did, excellent quality and good weight to it, just the right size. Good communication and very fast delivery service. Highly recommended ⭐️⭐️⭐️⭐️⭐️.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Jan,
Thank you for taking the time to leave us a 5 star review of your gold cross pendant and rope chain. It's great to hear you are very pleased with your purchase and the overall experience you received. Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
Customer Service and Product
I had a bracelet what got damaged and broken, the customer service is amazing!!! Like the products!!!!
Love the jewellery, stylish and amazing quality!!!!
Recommend 100%
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Stay
We really appreciate you taking the time to leave us a 5 star review. it's great to hear you love our products and the customer service you received! We trust you continue to enjoy your VIRAGE London jewellery!
Wishing you a wonderful rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Excellent nice doing business with…
Excellent nice doing business with this company 👌
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Stephen,
Thank you for taking the time to leave us a 5 star review. It's great to hear you are very pleased with your purchase and the overall experience you received. Enjoy your new jewellery!
Wishing you a wonderful rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Third item published from this brand…
Third item published from this brand and will definitely be purchasing more. Both the chain for my recent holiday, amazing quality, still looks brand new after being in the sun the pool the sea etc. The blue pendant on the chain got lots of compliments too. Best jewellery around
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Scott,
Thank you for taking the time to leave us a 5 star review and thank you for your continued loyalty and support. It's great to hear your jewellery still looks brand new and its getting you lots of compliments too! Enjoy!
Many thanks,
Jack
VIRAGE London Customer Success Team
Took a long time to choose the right…
Took a long time to choose the right company for what I was looking for...lots of reviews read, reels watched and research done. My main aim was to find something that was to last, not look that orange colour, not expensive and could wear constantly. I settled for Virage London, it came this and to be completely honest I am absolutely thrilled to bits.... it's beautiful!!!
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Joanne
Thank you so much for taking the time to leave us such a great 5 star review. We are very happy to hear you chose to choose us for your jewellery and are so pleased with your purchases!
Wishing you a wonderful rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Really impressed with the customer service
Really impressed with the customer service from Virage London. I had an issue with a St Christopher pendant, and Karla handled it brilliantly — professional, clear, and genuinely helpful throughout. She kept me updated and sorted a replacement without any hassle. Great experience from start to finish, and it’s reassuring to see a company stand behind their products like this. Would definitely recommend.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Danny,
Thank you for taking the time to leave us a 5 star review. Its great to hear this was resolved for you right away. We trust you continue to enjoy your St Christopher Pendant.
Thanks,
Jack
VIRAGE London Customer Success Team
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