Wanting to replace my lost gold chain & no longer bothered about costly gold I stumbled across Virage. I was originally cautious regarding ordering something that I hadnt seen in person but was more... Mehr ansehen
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Das sagen Bewerter
I ordered a chain & bracelet along with a pair of earrings for my wife's birthday. They arrived well within the promised time, and I received regular updates on the order's progress. My wife was delig... Mehr ansehen
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The quality of this jewellery is outstanding, very heavy duty and will last forever. This options on the website are very good and I won't stop wearing my necklace I got off this website, the discount... Mehr ansehen
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i did think in the beginning,would i won’t i . I am so glad i ordered ,at first i just ordered 2 pieces ,but did order 3 .the whole set . I am delighted with my purchase,and will certainly definitely... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Design driven with an uncompromising focus on quality, we have rapidly become the go-to brand for premium men's and women's jewellery, unrivalled in design and quality, and unmatched on price.
Kontaktinformationen
Vereinigtes Königreich
- support@viragelondon.com
- viragelondon.com
4.8
Hervorragend
668 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Took a long time to choose the right…
Took a long time to choose the right company for what I was looking for...lots of reviews read, reels watched and research done. My main aim was to find something that was to last, not look that orange colour, not expensive and could wear constantly. I settled for Virage London, it came this and to be completely honest I am absolutely thrilled to bits.... it's beautiful!!!
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Joanne
Thank you so much for taking the time to leave us such a great 5 star review. We are very happy to hear you chose to choose us for your jewellery and are so pleased with your purchases!
Wishing you a wonderful rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Really impressed with the customer service
Really impressed with the customer service from Virage London. I had an issue with a St Christopher pendant, and Karla handled it brilliantly — professional, clear, and genuinely helpful throughout. She kept me updated and sorted a replacement without any hassle. Great experience from start to finish, and it’s reassuring to see a company stand behind their products like this. Would definitely recommend.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Danny,
Thank you for taking the time to leave us a 5 star review. Its great to hear this was resolved for you right away. We trust you continue to enjoy your St Christopher Pendant.
Thanks,
Jack
VIRAGE London Customer Success Team
Excellent quality.
Excellent quality providing personalised image to the wearer.Fast delivery well presented excellent price.
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Julian,
Thank you for taking the time to leave us a great 5 star review. Enjoy your new jewellery and have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Great service
I've purchased two necklaces off virage they are beautifully made and great value for money,fast delivery.will purchase more, would recommend to anyone
Thankyou for a great service
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi William,
Thank you for taking the time to leave us a great 5 star review. We really appreciate your continued loyalty and support. Enjoy your new necklaces!
Thanks,
Jack
VIRAGE London Customer Success Team
A great quality item
A great quality item, looks great.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Luke,
Thank you for taking the time to leave us a 5 star review. it's great to hear you are so pleased with your new purchase. Enjoy!
Thanks,
Jack
VIRAGE London Customer Success Team
Virage London 5 Star Products and Services
Virage London are well ahead of their competitors.
From providing fast and efficient customer service to delivering quality products and services straight to your door with no hassles whatsoever.
The gold Cuban chains that I ordered 8 & 12in are immaculately designed and are a standout piece wherever I go.
If you are wanting a statement piece just like me then look no further than Virage London!! ❤️
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Jason,
Thank you for taking the time to leave us such a great 5 star review. We really appreciate you sharing your positive experience with us and thank you for your continued loyalty and support.
Enjoy your new 8mm and 12mm Cuban Chains!
Have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
A cross and chain caught my eye and I…
A cross and chain caught my eye and I purchased it. Delivery was on time. I really sweat terribly and after two weeks the product was as new no fading or any nasty surprises so I purchased the 12 mm 24 inch chain same quality and now just purchased 9inch bracelet and would highly recommend these products to anyone.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Alan,
Thank you for taking the time to leave us a 5 star review. It's great to hear your jewellery still looks like new, and thank you for your continued loyalty and support.
Enjoy your latest purchases and have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
Great customer service and great…
Great customer service and great quality jewellery..I brought a chain for my husband and im so pleased with it.Good weight and looks really good
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Colleen,
Thank you for taking the time to leave us a great 5 star review. We are so pleased to hear the chain you purchased for your husband is exactly what you were looking for. We trust he enjoys his new jewellery!
Have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
Highly recommend virage really good…
Highly recommend virage really good quality jewellery but also the communication with them is very good
Very good delivery
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Chris,
Thank you for taking the time to leave us a great 5 star review. We really appreciate you sharing your positive experience with us. Enjoy your new jewellery and have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Not fit for purpose
I purchased a pair of earrings from Virage after placing previous orders and being very impressed.
When the earrings arrived, they were beautiful later that evening. I put them in my ears as I was going out for a special meal. While out my ear began to sting and when I touched my ears, I found that one was bleeding. I immediately took the earrings out of my ears as they just felt too heavy and will beginning to pull on the hole in my ear causing it to bleed.
I contacted Virage and explained what happened only for them to to reply and tell me that they could not give me a refund as I had worn the earring. They suggested that I should’ve taken the earrings apart and only worn one part of it if it was too heavy for my ear.
Words fail me as there was no way in the details that told customers to do this because they were quite heavy. They actually called them every day earrings I will not be purchasing anything from that company again and warn other people to be mindful when making a purchase from them.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Jenny,
Thanks for taking the time to leave a review.
We are sorry to hear you found the earrings slightly too heavy for your ears. As per our returns policy and for obvious hygiene reasons, in order for items to be returned to us for a full refund, they must be unworn and in their original packaging.
Be rest assured all of our jewellery is fit for purpose. The earrings in question are actually two part earrings by design, not due to their weight. This allows them to be worn together as a statement piece or individually for a more elegant look, which is exactly what is outlined within the product description on the website.
Our customer service team will continue to help you with your query, but do reach out to us on sales@viragelondon.com if we can be of any further assistance.
Wishing you a great rest of your day.
Jack,
VIRAGE London Customer Success Team
I have quite a few chains and bracelets…
I have quite a few chains and bracelets from this company, I ware 3 chains and 2 bracelets everyday I don’t take them off people say be careful you don’t get mugged they can’t tell the difference only that they look superb, ordering is so easy and delivery so Quick the only problem I can see is I’m running out of room to ware them
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Keith,
Thank you for taking the time to leave us a great 5 star review. We really appreciate your continued loyalty and support.
Enjoy your latest purchases and have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
The jewellery set that I purchased was…
The jewellery set that I purchased was everything it had said it would be. Very classy, attractive and complementary to any outfit that it is worn with.
The company delivers wonderful customer service.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Karen,
Thank you for taking the time to leave us a 5 star review of your experience. It's great to hear you are very happy with your new purchase.
Enjoy and have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
Great Value!
Quality Product, Timely Delivery and Great Member Service!
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Richell,
Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with the new jewellery and the overall service you received.
Enjoy and have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
Please note refunds are now 14 days and…
It seems i was incorrect and there has been no change its always been 14 days for returns. I can lways apologise whenni know i am in the wrong.
Please note refunds are now 14 days and not 30 days. In my case it was a gift and still within 30 days but not 14. Definitely not good news and I wont recommend to family and friends or re purchasing
Hardly extra mile. I explained it was a gift so was bought in time . Gifting is not just for Christmas and people need to be aware youre timescales have changed.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Gina,
Thank you for taking the time to leave a review, however it is important to firstly note, there has been no change to our returns policy and timeframes.
As outlined across our website, for you and all visitors to see before placing an order, we offer a full 14 day timeframe for you to initiate a return, from the date you receive your order. This gives customers a full 2 weeks to make a decision on each and every purchase. It is also worth mentioning this timeframe is extended during certain gifting periods throughout the year such as Christmas, when we appreciate a lot of our jewellery is purchased as a special gift. This is common practice across retail and e-commerce.
To try and go the extra mile, I can see our customer service team have already been in contact with you, to offer you a complementary exchange to an alternative piece, even though your order falls well outside of the original and unchanged returns timeframe. So its a shame to see you have instead opted to leave a negative review of this nature, when there has no change to our returns policy.
Be rest assured our customer service team will keep working with you to ensure you receive the best possible experience with us.
Wishing you a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Absolutely beautiful items
Absolutely beautiful items. I bought my sons both a piece of jewellery for their birthdays this June. I bought a leather bracelet for son number one and I was so pleased with this. The quality is great and my son was really pleased with it.
I would highly recommend this company. Delivery took a while but the wait was worthwhile. I did my order in good time so products arrived for their birthdays.
Son number two, got a gold plated necklace with a cross. Again, great quality and looks great. My son was over the moon.
The gold plating is really good quality and looks like real gold.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Jayne,
Thank you for taking the time to leave us a 5 star review. It's great to hear you and your son are happy with the new jewellery you purchased!
Enjoy and have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
Great necklace and bracelet set great…
Great necklace and bracelet set great people to deal with and a seamless delivery
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Brian,
Thank you for taking the time to leave us a great 5 star review. Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
No problems what do ever with delivery.
No problems what do ever with delivery.
Hubby loved his neckless, I will be ordering more things
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Carol,
Thank you for taking the time to leave us a great 5 star review. We are so pleased to hear your hubby loved the necklaces you purchase for him! Do let us know if we can be of any assistance when it comes round to your next purchases!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Very happy with my order Beautiful st…
Very happy with my order Beautiful st Christopher and chain delivery was very quickly
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi FCUT,
Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with your new St Christopher pendant and chain. Enjoy!
Thanks,
Jack
VIRAGE London Customer Success Team
I was amazed at the customer service…
I was amazed at the customer service who helped me along the way, the unbelievable quick delivery and the quality of the jewellery.
Would definitely buy some more.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Darren,
We really appreciate you sharing your experience and thank you for taking the time to leave us a great 5 star review.
Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
This company is out standing
The quality of the products are outstanding and they have been delivered so quickly and l will definitely be ordering from in the future.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von VIRAGE London
Hi Joan,
Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with your new jewellery. Enjoy!
Thanks,
Jack
VIRAGE London Customer Success Team
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