VetChat Bewertungen 134

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My poor puppy found something mouldy to eat and became very sick quite quickly. We were speaking to a vet within minutes who then got us in contact with the on call vet for our regular clinic. 30 minu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We needed what we thought was urgent advise , we received this and waited overnight for our dog to improve - which he did.Thanks very much for putting our mind at ease. Why 4 instead of 5 stars consul... Mehr ansehen

Unternehmensdetails

  1. Tierarzt

Vom Unternehmen geschrieben

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

134 Bewertungen

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Bewertet mit 5 von 5 Sternen

Sunday saviour

when your lab gets injured on a Sunday on a long weekend you tend to panic and worry however contacting Vet Check soon put my fears at ease and offered a simple process which thankfully worked for my boy. All good and then they even checked in the next day.
May not match an actual visit but it is as close as you can get especially with the video link.

29. September 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you so much for your feedback Mark ❤️

Bewertet mit 5 von 5 Sternen

Great help!!

Great help! Made me feel a lot better and helped with everything I needed. Recommend

26. September 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you so much for your feedback ❤️

Bewertet mit 5 von 5 Sternen

Great service

Wasted a lot of money on vet clinics and they never explained to me properly what needs to be done. Until I contacted VetChat and the vets were very considerate and provided the right and full information. Great service... thanks!

25. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Here anytime you need us ❤️

Bewertet mit 5 von 5 Sternen

Highly Recommend

Dr. Emma is an absolute treasure and was so warm and caring with my online consult, concerning my fur baby. Highly recommend VetChat. They go above and beyond.. Thank you guys!

19. September 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you so much for your feedback Sammy ❤️

Bewertet mit 5 von 5 Sternen

What a great service….late evening and…

What a great service….late evening and feeling apprehensive about night time and my sick dog…..such a great quick response time. Really impressed. Excellent advice delivered in a lovely manner….my wee spoodle Molly is a much happier princess today….thanks so much. We won’t hesitate to call again!

15. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Must have service

Excellent prompt, thorough service. It is a must have if you can't get to a vet and you need some advice. A very friendly vet ran me through everything that needed to be checked to make sure my little pup was gonna be ok. :)

4. September 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you so much for your feedback Michael!

Bewertet mit 5 von 5 Sternen

Understanding and knowledgeable vets

The VetChat vet I spoke to was very thorough in their online consultation, asked relevant questions and their recommendations were very thoughtful and helpful. It gave me peace of mind and I was able to make an informed decision for the next step in my pet’s care.

1. September 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

So glad you found our services helpful :)

Bewertet mit 1 von 5 Sternen

VetChat only provides guidance

VetChat only provides guidance, although you are talking with a vet they cannot prescribe ANY medication. So their service is basically information only. The small print states this but nowhere on the main body of the website do they disclose that you are just talking to a vet for advice. Don't waste your money.

1. September 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Hi Greg,
Thank you for sharing your feedback. We appreciate you taking the time to describe your experience with VetChat.
We’d like to clarify that, as outlined on our website, our vets do not regularly prescribe medications due to current Australian regulations. This information is provided clearly before any payment details are entered to ensure transparency about our services.
VetChat is designed to give you 24/7 access to veterinary advice, helping you determine the best course of action for your pet—whether care can be managed at home or if an in-person appointment is needed, and with what level of urgency.
In your case, our vets were able to suggest home management options to keep your pet comfortable until you could obtain a prescription from your local clinic.
We're committed to providing valuable support to pet owners and hope this clarifies the scope of our services. If you have any further questions or concerns, please don’t hesitate to reach out.
Thank you,
The VetChat Team

Bewertet mit 5 von 5 Sternen

The response time was excellent.

We were worried about a rash that had developed on our 12 week old puppy. We contacted VetChat and they responded within a very short space of time. We followed their advice and took our puppy to the local Vet who diagnosed an infection which if left untreated could have been serious. The VetChat service gave us great peace of mind.

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

So glad you found us helpful Les ❤️

Bewertet mit 5 von 5 Sternen

My experience was great

My experience was great because there was a real vet there past regular hours with me in a place an hour from vets at any time. I was able to share what was going on with my dog and present pictures. In turn the vet looked at them, asked questions and gave me good answers and advised what to do. She also wanted followup and I knew she really cared about me and my companion dog.

19. August 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

So happy to hear Charlene- please do reach out to us anytime our Vets are always waiting to help ❤️

Bewertet mit 5 von 5 Sternen

First but not last use of VetChat

This was our first opportunity to use VetChat and it was a great experience. The service was responsive (little or no waiting time) and informative (the Vet did her research on the item that our dog managed to eat) and then stayed in touch, checking up on her condition

27. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you for your kind words! We're thrilled to hear that your first experience with VetChat was a positive one. Our vets are dedicated to providing prompt and thorough care, and we're glad we could be there for you and your pup. 🐾

Bewertet mit 5 von 5 Sternen

I have used vet chat many times

I have used vet chat many times, fast, efficient, professional advice. Have put my concerns to rest and also assured myself my dog will be required to go to vet.

22. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you for trusting VetChat time and time again! We're glad to provide you with fast, efficient, and professional advice that brings peace of mind. We're always here to support you and your dog! 🐶💙

Bewertet mit 5 von 5 Sternen

Fantastic service

Our enquiry was answered quickly, professional advice delivered by chat and then followed up with a email with transcript. Followed up next day by a email checking in to check on our fur baby.
Well done

16. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you for your kind words! We're happy to hear that our quick response, professional advice, and follow-up helped you and your fur baby. We're here to support you every step of the way! 🐾✨

Bewertet mit 5 von 5 Sternen

A great service

A great service. The vet was calm, helpful and very reassuring. She saved me hundreds of dollars because otherwise I would have had to go to the emergency hospital. Thank you.

14. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Instant advice

Having a vet to speak to when my puppy chewed up a AA battery was very reassuring. She was very helpful and confirmed that my dog needed to attend the after hours clinic. Luckily the battery was very old and my dog my a full recovery.

11. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

We're glad we could be there for you when your puppy needed it most! Having a vet to talk to in those stressful moments makes all the difference. We're so happy to hear your pup made a full recovery! 🐾💚

Bewertet mit 5 von 5 Sternen

VetChat for all pet owners!

Have used this service as part of my pet's health insurance and cannot rate high enough. Dr Lucy Crane and all the vets are super helpful and experienced - VetChat is highly recommended for the health and safety of your furry friends!!

30. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you for your kind words about Dr. Lucy and our team- we are here for you whenever you need us 🐾

Bewertet mit 5 von 5 Sternen

Very grateful for your service.

I am so grateful to have used your service in my time of need. The information was really clearly articulated and when we were able to finally see a vet in person, the diagnosis was confirmed. The follow up was appreciated, and well timed. Thank you so much.

27. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Anytime Cathy we are happy to have helped!

Bewertet mit 5 von 5 Sternen

Caring for 2 terminally ill old dogs

Caring for two terminally ill older dogs isn't easy, especially when they get sick or symptoms worsen on a weekend night (which seems to be the trend). We've relied on VetChat a few times for on-the-spot advice and the vets have always been very prompt and helpful with their response. They've put our minds at ease and ensured we take the right steps and precautions to ensure our dogs receive the best care at home, out of hours. We live a long way from an emergency vet, so it's reassuring to know we have this backup. It's saved us many unnecessary and expensive trips to the emergency vet. And, on one occasion, made sure we got timely emergency vet care when it was critically needed.

22. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

So glad we could be there for you and your pooches when you needed us Jo 🐾

Bewertet mit 5 von 5 Sternen

The very good advice for a Senior Cat…

The very good advice for a Senior Cat not eating and looking for advice what food to give him in the future.

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you for your kind words! We're here to support you every step of the way! 🐾✨

Bewertet mit 5 von 5 Sternen

Fantastic service

I find my pets seem to think that the best time, if they are going to be unwell or sustain a wound is after hours!
I feel so lucky that we can call VetChat at any time and get professional advice for our beloved pets. I find it's easy to go into panic mode and it's just so reassuring to know we can contact a vet to ensure we are doing the correct thing. Thank you so much for providing this service.

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von VetChat

Thank you for your kind words! We're here to support you every step of the way! 🐾✨

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