I ordered a set of rubber mats, however a set of carpet mats turned up. I called Customer Service only to be told I was lying, and in fact I had ordered something I did not want.
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Das sagen Bewerter
Good mats just a word of warning if ordering for a transit connect swb order the lwb. Other than that great customer service 🤙
Got the heavy duty rubber mats (4 sets). For the price good value and decent fit. Note sure if the delivery instructions (company hours) weren’t passed on to courier or courier ignored , but managed... Mehr ansehen
Ordered a front mat for our new camper van. Arrived swiftly, fits perfectly and seems good quality so far. Would recommend. Choice of colours , edging and pattern. Good communication throughout... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Van Mats UK is a manufacturing company based in Nottinghamshire which specialises in making tailor made Van Floor Mats and Van Seat Covers. Van Mats UK is part of the MKR Assets Ltd Group
Kontaktinformationen
Van Mats UK, MKR Assets Ltd, Unit 4 Premier Court, NG18 5ER, Mansfield, Nottinghamshire, Vereinigtes Königreich
- 01623645100
- vanmats-uk.com
Very good service,and good quality…
Very good service,and good quality products . Highly recommend this company
Good product but had great difficulty…
Good product but had great difficulty in getting the turn buttons to fit.
Very well made Mats which feel and fit…
Very well made Mats which feel and fit like OEM quality, delivered in a few days and very pleasing to look at.
I would not hesitate to use this company again.
Heavy Duty Rubber Van Mats
Great product, and really quick delivery - very pleased with purchase!
We ordered a mat for the cabin of our…
We ordered a mat for the cabin of our Fiat Ducato campervan. The process of looking up the right year and model was very easy and straightforward and the cost of the mat was very reasonable. We received delivery within a few days and we are delighted with the quality of the mat and the edging. It is exactly as we hoped and fits perfectly.
Excellent fast service.
Excellent fast service, excellent product.
I ordered the basic mats for my 2015 Renault Trafic and they look and fit great, will be ordering some rubber mats for the winter.
Bought for my son and his company van
Bought for my son and his company van - excellent quality fitted superb
Peugeot Expert mats
I ordered some mats for a Peugeot Expert and when they came I was really happy with the quality, unfortunately when I went to fit them there was an issue due to internal van lay out for the front mat. I contacted the seller and their customers service rep was excellent (thanks Kayleigh), she asked for a few photos to view the issue and was always very quick to respond to messages. When she had determined the problem she had a new mat made and dispatched within a week or so. Happy now with the mats and even more so with the customer ‘care’, this in my view makes a company far better than just the product itself.
Excellent
Great fitted mat at a value for money price, good website, delivery on time - thank you ! Recommended
Well made and high quality materials
Well made and high quality materials, perfect fit for Peugeot Boxer, quick delivery and good value
Have not received my mats haven’t had a…
Have not received my mats haven’t had a email to tell me what going on and no phone call
Cannot recommend this Company
Ordered a set of front mats for a Peugeot Rifter 2021 mid April, mats received drivers mat does not fit, pin locations to wide apart, holes to small to locate clips.e- mailed the company (May take 5 working days to read and reply) asking for correct mats to be sent or simply refund the purchase price.I had to send photos and measurements of the clips for distance apart, I did ask why they did not know this.
As of sending this May 10th no refund or replacement mat has been sent, my last enquiry yesterday said they would hurry up the shop floor!!!
In conclusion I will not recommend this company or any of their subsidiaries, they are slow and do not seem to know how to handle a genuine complaint.
Update,the replacement front mat has arrived, and it still wrong, although the spacing is now correct the whole size is just the same and will not fit the clip in the vehicle, time for my money back I think!
Second Update, phoned again , they apologised and sent by 1st class post a bag full of different clips, it took a few goes but I now have mats that can be locked down and will not slip.
I cannot alter my review as I believe they should have known this from the start, but you live and learn!!!
Competitive pricing and prompt…
Competitive pricing and prompt delivery, I had a small problem which was immediatly sorted out by customer services
Nice!
Mats just arrived for our VW Camper
Superb quality and a perfect fit
Really pleased with the quality and service
Cheers ears
Very good quality
Very good quality, arrived quickly and does exactly what it says on the tin.
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