The smells off these products are unreal and long lasting the best on the market very reasonable prices aswell. I have tried many different brands and by far valentte will always be my first choice yo... Mehr ansehen
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I have been buying these beautiful diffusers and candles now for nearly a year and the smell lasts for ages. I had a small issue with an order and sent an email to customer care, the issue was sorted... Mehr ansehen
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I have been using Valentte for a number of years and love their products. My recent order arrived damaged (through no fault of theirs). The customer service from Karolina was amazing and they replaced... Mehr ansehen
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I would give this company zero stars if possible. Cannot get my order delivered no matter what I do. 2 days after they assured me my order would be on express delivery, NOTHING. They blame hold ups i... Mehr ansehen
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4.1
Gut
1907 Bewertungen
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Their products are wonderful
Their products are wonderful, the fragrances are very well balanced. Ordered many many time and always received beautifully packaged. Had a slight issue with 1 item on last order, their customer service responded immediately and had a replacement sent with no issues at all. Amazing service.
Highly recommend 👌
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear how much you love our fragrances and that you’ve had such a positive experience with our customer service. We really appreciate your continued support and recommendation. 💛
The Valentte Team
Fantastic company and customer…
Fantastic company and customer service.I spoke to Kia this morning about no delivery of my order and no msgs of confirmation. Kia looked into this for me ,my fault not checking order,had went to a old address and old e-mail I have not used for a very long time.Apoligised and was told not to worry,they would get in touch with royal mail and also send me my order straight out.Cannot praise the service enough and also products are amazing .Thankyou
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! We’re delighted to hear that we were able to help resolve the delivery issue for you so quickly.
It’s fantastic to hear that you’re also loving our products. Thank you so much for your kind words and continued support! 🌿✨
The Valentte Team
Phenomenal service and products
Having used these gorgeous diffusers over 10 years i have a favourite.. White Neroli and Lemon.. always a lovely gentle waft as I use 3 reeds which is nice balance. My latest didn't feel same and I contacted at weekend ..first class customer service..3 minutes I had personal response! And followed up again .. human touch not automatic acknowledgement!.. needless to say I look forward to my next delivery!.. keep up this level of customer satisfaction.. 👏
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! It means a lot to hear that you’ve been enjoying our diffusers for over 10 years, and we’re delighted that White Neroli & Lemon remains your favourite. 💛
We’re especially pleased that you felt looked after by our customer service team. We really do value that personal touch and are always happy to help.
Thank you again for your continued support and for taking the time to share such lovely feedback. We hope you enjoy your next delivery! 🌿✨
The Valentte Team
I’ve had many orders from Valentte with…
I’ve had many orders from Valentte with not one problem
Last order arrived with few leaky diffusers
So emailed and got a very fast reply less than 24 hours
From a natasha walklate Who dotted the issue out super fast and replacements were sent
Fantastic company
Fantastic products
10/10 for customer service
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely 5-star review! We’re delighted to hear that you’ve placed so many orders with Valentte and have always been happy with your experience.
We’re sorry that a few of your latest diffusers arrived leaking, but we’re pleased we could resolve this quickly for you and get the replacements sent out. 💛
Your kind words about our products and customer service mean a great deal to us. 🌿✨
The Valentte Team
I adore the Lemongrass and Rosemary…
I adore the Lemongrass and Rosemary fragrance. Have been buying regularly since I received the gift set last Christmas. My family have also began buying Valentte products.
Excellent customer service too
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! 🥰 We’re absolutely delighted to hear how much you love our Lemongrass & Rosemary fragrance and that Valentte has become a favourite for your family too. We really appreciate your kind words about our customer service. 💕🌿
The Valentte Team
The service and products are the best…
The service and products are the best I’ve experienced in a very long time. I can’t wait to receive my order of scented candles. I keep returning to buy them as they are the only ones that leave a gorgeous lasting scent in my home 🥰.
Thank you
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely 5-star review! 🥰 It really means a lot to hear how much you love our candles and the lasting fragrance they bring to your home.
We’re so grateful for your continued support and for coming back to Valentte time and time again. We hope you absolutely love your latest order! 💕
The Valentte Team
Delivery poor - no communication from them
Products are good but delivery is really bad. Specifically ordered enough to gain Express Delivery and four days later still haven’t received my order. Have received multiple ‘hope you’re enjoying your purchase’ emails!!! Still waiting for my order - really disappointed - no communication from them to advise delay and had to chase up order. Following my call it’s apparently been despatched today!!
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
We’re really sorry to hear about your experience. We completely understand how frustrating it is to be waiting for your order, especially after choosing Express Delivery. Please could you email our support team at support@valentte.com with your order number, so we can look into this properly and see what happened with the delivery. We’re sorry again for the inconvenience and disappointment caused.
The Valentte Team
The Valentte range is beautiful
The Valentte range is beautiful! My home has never smelt so fresh and homely.
My absolute favourite scent is Turkish rose and sandalwood! I have the diffusers everywhere and the essential oils for my diffusers. Not overpowering and they last for months! The candles are also lovely and burn all the way to the bottom, great for gifting too.
Very happy - I’m just keeping every crossed that they don’t ever discontinue my fave!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! 🥰 We’re thrilled to hear how much you’re enjoying the Valentte range and that Turkish Rose & Sandalwood is your favourite! ❤️ It’s lovely to know you have the diffusers throughout your home and are enjoying the candles too. Thank you for your continued support and for sharing such lovely feedback! ✨
The Valentte Team
Beautiful products
Bought from this company quite a few times and always fantastic products and service, delivery very quick, lovely fragrances
Would definitely recommend
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely 5-star review! It means a lot to hear that you’ve ordered from us several times and have always been happy with our products, fragrances and service. We really appreciate your continued support and recommendation! 💛
Very disappointed
Very disappointed. After seeing all the 5 star reviews on Facebook I ordered the Portifino Bay reed diffuser. Like a lot of reviewers have said there is no smell from it unless you stand over it. My visitors haven't smellt it either. I've put it in the downstairs toilet which is small and you still can't smell it. Won't be ordering again. Sorry.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
We’re really sorry to hear that you’ve been disappointed with your Portofino Bay reed diffuser. We completely understand how frustrating it is when you’re expecting a noticeable fragrance and can’t experience the scent as you had hoped.
We’d really appreciate the opportunity to look into this for you and see if there is anything we can do to help. Please contact our support team at support@valentte.com with your order details, and we’ll be more than happy to assist.
Heavenly. Home Love them I get so many compliments on…
Love them I get so many compliments on then. My sister neice and friend and neighbour all ordered. And have them in all my rooms. They certainly have me hooked .
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear how much you love our fragrances and that you have them throughout your home. 💕 It’s fantastic to know that you’ve received so many compliments and even introduced your sister, niece, friend and neighbour to Valentte!
Thank you for your amazing support and for helping to spread the word, we really appreciate it! 🌸
I’ve had a four orders now from this…
I’ve had a four orders now from this company. The first order of the eucalyptus candles melts and reeds I was very impressed with the strong smell and with the very quick delivery perhaps a little too much overpowering, so I ordered again with a different scent. My second order did not arrive in the end I contacted them and they did send a replacement order. The third ordered again I was waiting a few days and it was supposed to be express so I did contact them again. And they said it was because there had been a stock issue on the website. So I ordered a fourth order while waiting for that one to arrive. I have to say I’m very disappointed as I have never been offered any discount for both my delayed and lost orders and the fragrance citrus grove, I have three candles burning in the same room, a diffuser going and a melt and the fragrance is hardly noticeable and it’s not an overly big room. I feel a waste of money and I have spent in the hundreds! This does not encourage me to order more as I have spent a lot of money in four orders without a great deal of success. I am hoping the sea salt candle fairs better. I feel very disappointed and let down.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
We’re so sorry to hear about your experience with your recent orders. We completely understand how disappointing this must be, especially after placing several orders with us and spending a considerable amount.
We’d really like the opportunity to look into this properly and see how we can help resolve the issues you’ve experienced.
Please contact us at support@valentte.com with your order details, and our customer service team will be happy to look into everything for you.
Thank you,
Valentte
Nice smells but genuinely not impressed…
Nice smells but genuinely not impressed by the lack of projection. Can't really smell them at all in the rooms they're in bit disappointed ☹️
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been disappointed with the scent throw of your diffusers.
We’d really like the opportunity to look into this for you and see if there’s anything we can do to help. Please could you email our friendly customer service team at support@valentte.com with your order details, and we’ll be more than happy to look into this with you. 🌿
The Valentte Team
Problem with one of my diffusers
I made my first order to this company but.obe of the diffusers didnt have much of a smell. I contacted them & sorted out straight away & within days
If this is the customer service they give. I have no problem recommending them at all & will definately re-order
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely feedback!
We’re really pleased we could get this sorted quickly for you and that you were happy with our customer service. Your kind words and recommendation mean so much to us, and we look forward to welcoming you back for another order soon!
Thank you,
Valentte
Excellent customer service
I purchased quite a few of the diffusers as I absolutely love all the sents. Unfortunately one of them had leaked, I got in touch and practically immediately they organised another one to replace the faulty one.
Excellent customer service 👍🏻❤️
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review!
We’re delighted to hear how much you’re enjoying our diffusers and fragrances. We’re also pleased we could resolve the issue quickly and get a replacement sent out for you.
Your kind words mean so much to us!
Thank you,
Valentte
Great Customer Service
Just love these products. They smell amazing. Also great customer service. My package had arrived damaged and on contacting customer services they replied promptly and I received a replacement the next day. Great service. Will definitely recommend to friends.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review!
We’re thrilled to hear you love our products and their gorgeous fragrances. We’re also so pleased we could quickly resolve the issue with your damaged parcel and get a replacement out to you the next day.
Your recommendation means so much to us, and we look forward to welcoming you back again soon!
Thank you,
Valentte
Very good communication and delivery…
Very good communication and delivery from Valentte. I bought diffusers for different places in home: hallway, bathroom and living room. They produce beautiful scents as you walk by and rooms have a lovely subtle scent in the air. They are more subtle in larger spaces and that suits us. Lemongrass and Rosemary is one of my favourites. New to me recently, is bergamot and Lemon, now added to my list of go to scents. All in all a stylish range of diffusers I'll buy again and again.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your wonderful review!
We’re delighted to hear how much you’re enjoying your Valentte diffusers throughout your home. It’s lovely to know you’re enjoying the subtle, beautiful fragrances, and we’re so pleased that Bergamot & Lemon has become a new favourite alongside Lemongrass & Rosemary!
Thank you for your continued support, we really appreciate it and look forward to keeping your home beautifully scented!
Thank you,
Valentte
The diffusers all smell beautiful as do…
The diffusers all smell beautiful as do the candles & body wash .
Personally there the best Ive used
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely feedback!
We’re delighted you’re enjoying our diffusers, candles and body wash. It’s wonderful to hear you think they’re the best you’ve used!
Thank you,
Valentte
Top Company and top scents.
I have been using Valentte for a few years and absolutely love their scents, they are long lasting and smell delicious. I ordered perfume for my mum (Amber carnival) and it smells absolutely amazing and lasts so long on her. Recently I ordered a gift set and unfortunately Royal Mail didn’t deliver it, I chased it up but it appeared to have gone missing! Valentte were amazing and sent me a replacement set. I would (and do) recommend this company for their
products and amazing customer service.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! 🌿❤️ It means a lot to hear that you’ve been enjoying Valentte for a few years and that you love the longevity of our scents.
We’re especially delighted to hear that your mum is enjoying the Amber Carnival perfume!
Thank you for your continued support and for recommending us to others — we really do appreciate it!
The Valentte Team
First time purchase
First time purchase, received the order quick but found one of the scents wasnt what I expected, I contacted customer service and dealt with Natasha who arranged a replacement, she also arranged the free diffuser that I had missed after spending a certsin amount. The scents are strong and really nice.
I have placed a further order due to the experience I had with Natasha, excellent customer service and credit to the company. Looking forward to my next delivery
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! 💛
We’re delighted to hear that you’re enjoying your Valentte fragrances and that we were able to help make your first experience a positive one.
We really appreciate your kind words about our customer service team — we always want to make sure our customers feel looked after and supported.
Thank you again for choosing Valentte, and we hope you love your next delivery just as much! ✨
The Valentte Team
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