The smells off these products are unreal and long lasting the best on the market very reasonable prices aswell. I have tried many different brands and by far valentte will always be my first choice yo... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have been buying these beautiful diffusers and candles now for nearly a year and the smell lasts for ages. I had a small issue with an order and sent an email to customer care, the issue was sorted... Mehr ansehen
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I have been using Valentte for a number of years and love their products. My recent order arrived damaged (through no fault of theirs). The customer service from Karolina was amazing and they replaced... Mehr ansehen
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I would give this company zero stars if possible. Cannot get my order delivered no matter what I do. 2 days after they assured me my order would be on express delivery, NOTHING. They blame hold ups i... Mehr ansehen
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4.1
Gut
1907 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Another repeat order
Another repeat order, as I love their lavender candles, diffusers and hand gel.
I Try and buy when there are special offers, and I’m always really pleased with the speed of delivery (via Royal Mail).
Any queries are always resolved pdq by the very friendly and efficient customer services team. Many thanks everyone.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review!
We’re delighted to hear how much you love our Lavender range and that you’re always happy with our service. It’s wonderful to hear our team has been able to help whenever needed.
We really appreciate your continued support!
Thank you,
Valentte
Excellent delivery and customer…
Excellent delivery and customer service. Really happy with my orders and will be buying again!
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely review! ✨
We’re so pleased to hear you’ve been happy with your orders, delivery, and the service you received from our team.
It means so much to know you’ll be shopping with us again, and we can’t wait to help you find your next favourite fragrance. 💛
Thank you again for your support!
Delighted with purchases
Delighted with purchases. I’ve ordered a few times now, love the Lemongrass and Rosemary, such a gorgeous scent that fills the house. Any time I’ve contacted support they have answered immediately and been super helpful!
Highly recommend
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! 💛
We’re delighted to hear how much you’re enjoying your Valentte purchases, and Lemongrass & Rosemary is such a lovely favourite of ours too — we’re so pleased it’s helping to make your home smell amazing.
It’s also wonderful to hear your kind words about our support team. We always want our customers to feel looked after, so your feedback really means a lot to us.
Thank you again for your continued support and for recommending us! ✨
The Valentte Team
Very little scent despite turning the…
Very little scent despite turning the reeds daily. Very disappointed with all 4 diffusers. I have placed them near to spots with a good airflow/high traffic area as suggested. Gave them plenty of time before reviewing but very unhappy that there is very little scent unless directly over the diffuser
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
We’re really sorry to hear you’ve been disappointed with your diffusers. We completely understand how frustrating it is when you’ve followed the recommended steps and still aren’t getting the fragrance experience you expected.
We’d really appreciate the opportunity to look into this for you and help resolve it. Please could you email our support team at support@valentte.com with your order details, and we’ll be happy to investigate this further.
The Valentte Team
My order of the While Neroli and Lemon…
My order of the While Neroli and Lemon diffuser oil had leaked in the packaging, Valentte immediately sent me a new White Neroli and Lemon diffuser.
The post lady was very impressed with the lovely smell and asked about the company and order - another new client joining Valentte!!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely 5-star review! 💕 We’re so pleased we could get your White Neroli & Lemon diffuser replaced quickly, and we absolutely love that the beautiful scent caught your post lady’s attention too! 😄 It sounds like we may have gained another Valentte fan! Thank you for your kind words and for recommending us. We really appreciate your support! 🌸✨
The Valentte Team
valentte are the best diffuser and candle brand
I love valentte products. I’ve always got candles lit and diffusers dotted around, have done for years. I’ve been using valentte for almost a year now, I’ll never use anything else. My house smells amazing all the time and the scents actually last until the product runs out! One diffuser normally last around 6-8 weeks. Lemon and white neroli is my go too in every room. Today I got a lavender diffuser as a freebie, smells so beautiful!
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review! 💛
We're absolutely delighted to hear how much you're enjoying our products. It means so much to us that you've made Valentte your go-to for candles and diffusers, and we're thrilled that your home smells amazing all the time!
Thank you,
Valentte
I am buying for the third time - love everything about Valentte
I am buying for the third time. A friend bought me a gift box for Christmas and I restocked as soon as I had used up all the contents - diffusers mainly. The fragrances are beautiful and instantly apparent. Classy presentation. I bought a set for my Goddaughter who just opened her own osteopath clinic and she had so many comments from patients she too has stocked up. The fragrances last. Glass is recyclable / no plastics which is a winner. Finally they are made in the UK and if you have any problems you can speak to a lovely human - as I did.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review and for your third order with us! We're delighted to hear how much you love our fragrances and that your goddaughter has also been enjoying them in her new clinic.
We really appreciate your kind words about our products, packaging, and customer service. Thank you for your continued support!
Kind regards,
Valentte
Every CEO should copy this small company
We ordered one day and within 24 hrs the parcel had arrived. Unfortunately, one of the items was missing but having contacted the very user friendly Customer support Team all my concerns were allayed. The issue was resolved in minutes and the missing article was dispatched by Express Delivery within an hour. Once again despite all the criticisms Royal Mail delivered on time. The BEST THING is that Valentte listened to, acted and resolved the problem in just minutes. Why can’t national chains do the same rather than telling me that my call is important for 20/30 minutes and still not resolving it.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your wonderful review!
We're delighted to hear that our customer support team was able to resolve the issue quickly and that your missing item reached you promptly.
Your kind words mean a great deal to us, and we're especially pleased that you felt listened to and looked after. Thank you for your support, we truly appreciate it and hope you continue to enjoy your Valentte products. 😊
Take care,
Valentte
I’ve been buying from Valentte for…
I’ve been buying from Valentte for quite a while now and it’s definitely my favourite home fragrance brand. The scents are beautiful, long-lasting and make my home smell amazing. Every order arrives quickly and is always packaged so beautifully.
My only criticism is the price. I’ve noticed the products have increased in price over time, and as a regular customer it does make me think twice before placing an order. Personally, I’d be more than happy to receive my order in simple packaging if it meant keeping costs down. The products speak for themselves, so I’d rather save money than pay extra for the presentation.
Overall, I still love Valentte and will continue buying, but I do hope they consider offering a simpler packaging option to help keep prices more affordable for loyal customers.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review and for being such a loyal customer.
We're delighted to hear how much you love our fragrances and that you've been pleased with both the products and our service.
We also really appreciate your honest feedback about our pricing and packaging. We'll be sure to pass your comments on to our team, as customer feedback like yours is invaluable in helping us improve.
Thank you again,
Valentte
What an amazing company this is
What an amazing company this is!
Their products smell delicious and if you have a problem they respond in very quick time and resolve the issue.
I buy the reed diffusers all the time, bergamot and lemon being my favourite, and I also buy candles , hand cream and soap dispensers when I need them.
I can 100% recommend this company for being completely reliable and trustworthy and all of their products are of very good quality, good price and smell lovely. 🙂
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review! 😊
We're absolutely delighted to hear how much you love our products, especially our Bergamot & Lemon reed diffusers. It also means so much to know that you've had a positive experience with our customer service.
Thank you for your continued support, your kind recommendation, and for taking the time to share your experience. Customers like you mean the world to us, and we look forward to bringing you many more beautifully scented products in the future.
Take care,
Valentte
If I could give 10/10 I would
If I could give 10/10 I would
Love all their fragrance diffusers and love to have the same fragrance through out the house rather than different smells as you get a much stronger scent (spa like) delivery and customer service 5/5 never failed to let me down
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your wonderful review. 💛
We're delighted to hear you're enjoying our fragrances and that they've helped create a spa-like atmosphere throughout your home. Your kind words about our products, delivery, and customer service are truly appreciated.
Thank you for your continued support. 😊
Thank you,
Valentte
The products are really lovely and the…
The products are really lovely and the service from Valencia is extremely good I had an order go missing and Valencia were straight on it with a replacement, first class service
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review! 💛 We're delighted you love our products and that our team could help resolve your order quickly. Your kind words and support mean so much to us!
Thank you,
Valentte
Absolutely love the scents and how…
Absolutely love the scents and how strong they are so I would have given 5 stars but the amount of email I receive everyday is absolutely ridiculous! Is there really any need to send about 5 emails a day…. Please limit.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely feedback! 💛 We're delighted you're enjoying the scents.
We're sorry to hear you're receiving too many emails. If you contact us at support@valentte.com, we'll be happy to reduce the number of emails you receive. 😊
Thank you,
Valentte
Amazing company and amazing customer…
Amazing company and amazing customer service. Reed diffusers are the best I have ever bought and the scents are amazing. I will certainly be continuing to purchase from them again.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your wonderful review! 💛
We're so happy to hear you're loving your reed diffusers and that the scents have impressed you. It also means a lot to know you had such a great experience with our customer service.
Your kind words and support truly mean the world to us, and we can't wait to welcome you back for your next order!
Thank you,
Valentte
Beautiful products
Just received a box from Valentte. It arrived when specified and was a joy to unpack - beautifully and carefully packaged. The products themselves are very high quality and just smell amazing. I have used their room diffuser for my office at work and everyone comments on the gorgeous smell in my room. This is a great company offering UK-made products of a very high standard. I would happily recommend them to anyone. Try them - you won't be disappointed!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that your order arrived on time and that you enjoyed unpacking it. It's fantastic to know you're so pleased with the quality of our products and that your office diffuser receives so many lovely compliments!
Thank you for your kind words and for recommending Valentte. Your support really means a great deal to us, and we hope you continue to enjoy our fragrances for a long time to come.
Thank you,
Valentte
I had a delivery from Valentte and the…
I had a delivery from Valentte and the candle I ordered was broken. Emailed customer services straightaway and had an immediate response to replace it. Excellent service.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your lovely review!
We're so sorry that your candle arrived damaged, but we're delighted to hear that our customer service team was able to respond quickly and arrange a replacement for you.
We really appreciate you taking the time to share your experience, and thank you for your kind words. We hope you enjoy your new candle!
Kind regards,
Valentte
Valentte offer superb products and…
Valentte offer superb products and outstanding customer service.
I would highly recommend them.
My friends and family are delighted with Valentte products and their after sales care is first class.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! ⭐️ We’re delighted to hear that you love our products and have been so pleased with our customer service. It means the world to us that you recommend Valentte to your friends and family. 💕
The Valentte Team
Brilliant company and good value
Have been ordering from this company for a good few years now beautiful products the diffusers are amazing and very long lasting the Sample perfumes are a good size and the fragrances are beautiful brilliant company and fast deliveries which are also well packed
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely review, Jane! ⭐️ We’re thrilled to hear that you’ve been ordering from us for so many years and that you’re enjoying our diffusers and perfume samples. We really appreciate your kind words about our products, packaging and delivery. Thank you for your continued support! 💕
The Valentte Team
I am a beauty therapist working from…
I am a beauty therapist working from home and recently set up the Rosemary and Lemongrass reed diffuser in my treatment space. I have only just put it out, and it is already a massive hit! The scent is beautiful, refreshing, and creates the perfect relaxing atmosphere for my clients. I have already recommended Valentte to three people who loved the fragrance as soon as they walked in. I am so impressed with the quality and will definitely be buying more!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! ⭐️ We’re delighted to hear that our Lemongrass & Rosemary diffuser is creating such a lovely, relaxing atmosphere in your treatment space. It means so much that your clients are enjoying the fragrance too, and we really appreciate you recommending Valentte to others. 💕
The Valentte Team
Love these diffusers
I couldn’t be happier with this company! The reed diffusers smell absolutely amazing—beautiful, high-quality fragrances that fill the room without being overpowering. They last a long time, offer fantastic value for money, and there really is a scent for everyone.
What impressed me just as much was the outstanding customer service. They were so friendly, helpful, and sorted out a small issue I had straight away.
The only suggestion I’d make would be to offer a small fragrance discovery set or sample sizes, so customers can experience all the beautiful scents before deciding which full-size diffuser to buy. I know I’d love to try them all!
Highly recommend this company and their products. A well-deserved 5 stars!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review!
We're absolutely delighted to hear how much you're enjoying our reed diffusers and that you've been pleased with both the fragrances and the service you've received. It means so much to us that you'd recommend our products.
Thank you also for your lovely suggestion about offering a fragrance discovery set or sample sizes. We really appreciate feedback like this, and we'll be sure to pass your idea on to our team for consideration.
Thank you again,
Valentte
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