We booked to go to Florida last year with this company and my husband got cancer we have all the paperwork he has had operation after operation chemo therapy so we couldn’t go . We rang explained they... Mehr ansehen
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Das sagen Bewerter
Just returned from a 14 day break in Florida booked via USA direct. Richard, our agent was absolutely brilliant in getting us the deal we wanted and kept us informed through booking right up until... Mehr ansehen
Unternehmen hat geantwortet
We booked with USA direct ( Richard) many months ago now. Due to scheduling changes we were offered different connecting flights to our holiday in Orlando 2023. The actually benefited us and Richard d... Mehr ansehen
Unternehmen hat geantwortet
Lilly King is the person who I dealt with from start to finish, from getting quotes to making any changes to the holiday. She is always happy to assist and her prompt email responses were greatly appr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
UK based travel agency specialising in package holidays to the United States. We do however arrange travel to all parts of the world as well for all types of holidays from Golf trips to far eastern travel packages. Fully Atol bonded for your financial protection
Kontaktinformationen
The Base Suite ; 402 Dallam Lane, WA2 7NG, Warrington, Vereinigtes Königreich
- 01612505333
- admin@usa-direct.co.uk
- usa-direct.co.uk
Excellent Service - Richard King
We have booked a trip to NY in 2022 with USA Direct and are very pleased with the level of service. Our trip had several key demands for us which Richard King dealt with and delivered. He came across as a lovely guy and not pushy at all giving us lots of information and guidance. We are really pleased with the level of service we received. Thank you Richard:

Antwort von USA Direct
Hi there I have just booked to go with…
Hi there I have just booked to go with usa direct,,,its to early to leave a full review over all but certainly through the whole booking process lily has been very attentive to my family's needs and requirements,,,,she has been very helpful,,,,,and has made it very clear don't hesitate to call,,,many thanks Mr n.blyth,

Antwort von USA Direct
Great company and great deal
Really pleased with our experience of booking a Las Vegas trip with USA Direct. Alasdair has been great, and has made the whole process of arranging a trip for 9 people as easy as it can be. I would absolutely book through this company again.

Antwort von USA Direct
Richard King USA DIRECT
I just booked my holiday for 2022 with Richard King. He was very professional and made my choice very easy to book. He made sure my budget was on par and got me the best flights to NYC. He was very pleasant and not pushy like some agents ive had in the past. I will definitely book again with USA Direct and will recommend them to all my friends.
Thanks Richard.

Antwort von USA Direct
Lilly King Florida dream vacation 🌟
I had the pleasure of planning my next vacation with the massive help and expert guidance from Lilly King. I could not recommend her highly enough and have shared her details with many a friend based on my experience.
Any query has been dealt with professionally and Lilly has gone above and beyond to ensure all requirements have been met and also within budget.
Lilly has been an absolute dream to deal with and I guarantee I shall book future Florida holidays here due to my experience with her.
Thank you Lilly 🌟🌟🌟🌟🌟

Antwort von USA Direct
Alasdair was brilliant
Alasdair was brilliant. Usually book holidays independently, but will now use Alasdair at every opportunity. Very likeable chap, who gave me all the pros and cons of various options (some of which I would never have thought of). He happily changed our numbers on a daily basis, and even found a larger villa for very little more - which would help accommodate anyone jumping on the ship at a later date). Often mention how good he was to anyone willing to listen! Legend!

Antwort von USA Direct
Great service from alasdair
Great service from alasdair. Could not do enough for us. Changed our minds 3 times but it was no problem for alasdair. Use this company again definitely. Thank you so much.

Antwort von USA Direct
Excellent
Lilly has made a daunting task very easy and straight forward. She found everything we asked for and at a reasonable price too. Very happy

Antwort von USA Direct
Orlando 2024
Honestly was going to book with ocean florida but found this company USA DIRECT on a off chance. Best choice I made if I could give 10 stars I would. Will made our booking so easy and understandable he answered all my emails quickly and efficient even though I was annoying in asking about different hotels. Will made the process quick and simple and helped us pick the hotel which suited our budget the towneplace by seaworld he even asked for seaworld themepark view room :D. Because of will experience and expertise I will differently be booking with USA DIRECT. Will even answered some questions I have and what will happen if this and that happened and made me feel completely safe in booking. Will has got to be the best sales advisor we had for booking a hoilday to the USA.

Antwort von USA Direct
We wanted to book a holiday to Florida…
We wanted to book a holiday to Florida in 2023. My partner has never been there. We searched for loads of holidays through various companies and got quotes that I thought were a little pricey. Then we came across USA Direct. I contacted them and a bloke called Alaistar answered. All I can say is what an awesome bloke. He is extremely friendly as well as knowledgeable. When booking the holiday he made it like I was talking to a friend. He asked if I had been before and discussed all the best options that may help us along the way. We have now booked the holiday and cannot wait to go. He has stayed in touch throughout the process explaining in detail and answering all questions. If he doesn't know he finds out and is very quick at getting back into contact with the information. I will highly recommend this company and also Alaistar. I will certainly be booking through them in years to come as well.

Antwort von USA Direct
I very rarely do reviews on anything…
I very rarely do reviews on anything but really had to on this 1
I worked a 5* front facing customer service roll all my life in very high establishment's so customer service to me is paramount
Alisdar dealt with my enquires fast an prompt be it emails or phone calls
He left couple days to decide on things when needed and I never once felt hassled
Nothing was to much trouble as this holiday to florida was a last wish for my late husband this had to be right
I had so many ifs an buts an I know alisdar has got this just right fir us
I Looked at lots lots of different companies but USA direct could not be beaten on price or customer service
Thank you USA direct an especially alisdar

Antwort von USA Direct
Lilly was fantastic
Lilly was fantastic, had no issues helping us despite me hassling her. She was fast to respond and was able to answer all my questions. Very good experience and would definitely recommend.

Antwort von USA Direct
Amazing 5 star experience
What can I say from the start of my inquiry to the booking of our holiday Lily has been fantastic. Nothing was too much trouble for her. Lily responded to all our questions quickly (we had lots ) and gave us all the information we needed to help plan a special holiday ( 2x 21st birthday celebrations and 50th birthday) for 13 of us. Lily was able to find us a villa in the location we wanted and at a very good price. Lily was so friendly and never put any pressure on us to make a decision. A fantastic service highly recommend. We can't thank you enough xx

Antwort von USA Direct
Florida 2022
Can't speak too highly of the patience and help that Will has given us in planning a 3 week holiday for 9 across 3 generations. We are seasoned travellers who usually go it alone so we really appreciate Will's effort to check out details for us. Nothing has been too much trouble. No hesitation in recommending him to anyone planning a trip to the US.

Antwort von USA Direct
The best service
I've just booked a family holiday to Florida with Lilly.
What a diamond, friendly, effecient and very helpful.
We've got what we wanted with no fuss and bother.
I know who I'll contact to arrange my next trip.
Thanks

Antwort von USA Direct
Lilly has been fantastic to deal with
Lilly has been fantastic to deal with, very knowledgeable and helpful, it is a pleasure to speak to Lilly on the phone, nothing is a bother for her, she has manage to get us a fantastic deal, I have been to Florida 20 times, and I have to say Lilly has been the best agent I have had the pleasure to deal with.

Antwort von USA Direct
Outstanding service by Will
Outstanding service by Will. The whole booking was made via email as it was a surprise for my daughters. I explained what I required and he found the perfect hotel at a very good price and also highlighted the parts that could not be guaranteed (ie adjacent rooms). At no time did I feel as though I was dealing with a sales person, it was far more important that I booked with confidence rather than a sale.
I really couldn’t speak highly enough of this company and wouldn’t contemplate booking any further trips to the U.S. elsewhere. Def scored full points on cost, knowledge and service

Antwort von USA Direct
I have just booked with Lilly for…
I have just booked with Lilly for November 2022. She has been amazing, listened to what was important to us during our holiday and made sure that all of our requirements were met!. We are super excited and are happy with our choice. Lilly has been so helpful and responsive throughout :)

Antwort von USA Direct
A big thanks to Lilly!
A big thanks to Lilly who made the whole booking a smooth process. We had lots of questions to ask and Lilly was very patient with us! We've got a great deal, especially the free night in NY - it was a lovely thought to give me a ring and offer it to us when the deal came in. I know that we're in safe hands! Thanks again!

Antwort von USA Direct
Wanted to help so much ,with my plans…
Wanted to help so much ,with my plans .Avery nice comforting man to talk to

Antwort von USA Direct
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