USA Direct Bewertungen 

222
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We booked to go to Florida last year with this company and my husband got cancer we have all the paperwork he has had operation after operation chemo therapy so we couldn’t go . We rang explained they... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just returned from a 14 day break in Florida booked via USA direct. Richard, our agent was absolutely brilliant in getting us the deal we wanted and kept us informed through booking right up until... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We booked with USA direct ( Richard) many months ago now. Due to scheduling changes we were offered different connecting flights to our holiday in Orlando 2023. The actually benefited us and Richard d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lilly King is the person who I dealt with from start to finish, from getting quotes to making any changes to the holiday. She is always happy to assist and her prompt email responses were greatly appr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro
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Vom Unternehmen geschrieben

UK based travel agency specialising in package holidays to the United States. We do however arrange travel to all parts of the world as well for all types of holidays from Golf trips to far eastern travel packages. Fully Atol bonded for your financial protection


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

222 Bewertungen

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4.2

Alle Bewertungen

(222)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Just booked with Lilly for family trip…

Just booked with Lilly for family trip to Florida Apr 2022 after 3 days of me bombarding her with questions! Always responded quickly, was very helpful and got us a great price. Thank you very much Lilly for your patience and help. Soo excited.

26. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you Carolyn, yes we got you a cracking deal I must say !!! Lots to look forward too :)

Bewertet mit 5 von 5 Sternen

Holiday booked Nov 2022

Booked my holiday for november 2022 with ease with this company. Will was extremely helpful and patient with me whilst i worked out everything i wanted from my 3 week family holiday, and offered ideas and tips to assist me when booking. Very knowledgable.
Small hiccup with their new computer system but was soon resolved. Always received a response on the same day of my email query. Would 100% reccomend. Thanks Will for all your continued help.

26. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Hi Kim,

Always glad to help thanks for your patience with the system and your kind words.

I know you'll love ChampionsGate and have great time.

Thanks,
Will.

Bewertet mit 5 von 5 Sternen

One happy family :)

This is the first time I have booked a holiday with a different travel company as I usually go direct to Tui. As they did not have what we needed, I decided to look elsewhere.
I registered my details for a quote and then dealt with Richard from start to finish. He has been so patient, friendly and helpful in assisting us with booking our dream holiday to Florida. Richard answered all our questions (and we had a few) and helped book our perfect trip. Our specific accommodation needs have been met and with flights and car hire also included we have a fab trip booked at a great price. There was no pressure to book and I was amazed at how straightforward the whole process was.
We have paid our deposit and still Richard continues to answer any questions I have promptly.
Thank you Richard and roll on November 2022!

25. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A fantastic service - thank you

A fantastic service provided by Lawson - I cannot thank him enough. We had so many questions and changed our requirements so many times but Lawson was so patient and understanding and has found us the perfect holiday. A very professional service which I highly recommend - thank you Lawson!

25. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you for your kind words Clodagh. Two center New York and Universal does take a bit of planning. Roll on next June.

Bewertet mit 5 von 5 Sternen

Great Service and Price

Registered my details for a quote and the response time was fantastic. From then on I dealt with Lilly who was incredibly patient, friendly and helpful. We had to keep changing our dates to suit everybody in our party but this didn’t bother Lilly one bit and she ended up helping us find the perfect deal at great price.

22. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you for your lovely review I am always here if you need me :)

Bewertet mit 5 von 5 Sternen

I have always been a creature of…

I have always been a creature of habit...finding a travel agent and sticking with them throughout every holiday. I couldn’t get what I needed with my usual one so I found Lilly! Within 20 minutes she had found the perfect holiday for Florida, at a great price and tweaked it to accommodate family needs. She listened and achieved what we wanted. She phoned back when she said she would and didn’t hassle me whilst we weighed up everything. Lilly you have been fantastic and I would highly recommend you to anyone. You are now officially part of my “creature of habit” thank you for everything x

13. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Wow thank you Helen what a wonderful thing to say I would love to be your travel agent of habit :) and I am am always here if you need me for anything in the future

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

This is an Amazing company. This has probably been the best customer service I have experienced in years. Lily was so knowledgeable, proactive and super responsive to emails. I have now booked our family holiday to Orlando and will not hesitate to use them again!. Thanks, once again, for your time and patients and getting our holiday for a super price.

12. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you Rachel for this great review I am glad you were happy with the service :) You will have a wonderful holiday staying in the Loews Universal and I am always here if you need any help or advice along the way

Bewertet mit 5 von 5 Sternen

AMAZING FROM START TO FINISH!

I have just booked a holiday with Will and I felt compelled to come and write a review and highlight what an asset he is to USA Direct! Absolutely fantastic service from start to finish. Will has such a professional manner yet is very down to earth and makes you feel at complete ease, as though it's just a friend you are chatting with.
Throughout the booking process I was extremely indecisive about what would be the best accommodation and duration for our trip. Will was so patient and always gave me more helpful information than I had asked for, including his own experiences which was ever so helpful when you're a first timer booking Florida.
I was extremely happy with the service from USA Direct also in terms of the competitive pricing and administration of the booking.
Truly, what a wonderful experience booking this holiday and I cannot recommend Will or USA Direct highly enough! If you are reading this and thinking of booking with them, please consider my review as 100% honest and from a customer of high expectations.
I will be sure to return and leave another review after my trip.
WELL DONE WILL AND THE TEAM AT USA DIRECT!

4. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Hi Pamela,

Wow that's such a lovely review thank you so much. It really was a pleasure talking to you. I know you're going to love Orlando. And a few days on the Gulf Coast after will be blissful can't wait to hear all about it.

Thanks again.
Will.

Bewertet mit 5 von 5 Sternen

Stunning villa

I enquired about a holiday and received a quote from Lilly shortly after. I had my flights already from a cancelled booking from last year and with no fuss Lilly changed the quote quickly and found us the most stunning villa. Very happy with service

1. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you Sandra for taking the time to write this review, the villa really is wonderful and you will have the best time :)

Bewertet mit 5 von 5 Sternen

I was looking for accommodation only…

I was looking for accommodation only and other travel agencies were not that helpful, but Will rang me back after a online enquiry and got me a great deal (he even got me a discount without asking) and answered all my questions I raised in a professional and quick manner! Thanks Will for all you honest answers and help in booking. Looking forward to a great holiday!

25. April 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thanks Matthew,

Appreciate the kinds words. I know you'll love the villa and have a great time.

Will.

Bewertet mit 5 von 5 Sternen

Was looking to book a family Disney…

Was looking to book a family Disney Orlando holiday in May 2023. I wanted to look at all options which resulted in us changing dates, time of the year, location and even the party size. The added complication turned out to be that my eldest granddaughter will be doing GCSEs in May 2023.
I got quotes from three companies initially but quickly realised that Will at America Direct was the person I most wanted to deal with and book a holiday with.
He was so patient, helpful, knowledgeable and responded so quickly to my numerous requests for different options. He also got me the cheapest deal.
He had the patience of a saint !
Finally settled on an October 2022 holiday. I would highly recommend this company and would like to thank Will in particular.

19. April 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Hi Keith,

Thanks so much for such a nice review. Really was a pleasure, and the important thing is she will be there for Halloween! I know you'll have a great time in Orlando.

Thanks,
Will.

Bewertet mit 5 von 5 Sternen

Excellent attentive customer service

Lawson called me so quickly, very experienced and good at his job, listened carefully to what we would prefer for our holiday details and found us a perfect house and a great deal for Florida. He was attentive and businesslike and had it all sorted for me straight forward, no fuss, got me exactly what I wanted, even when I made changes afterwards,
which I was very pleased with. We are very excited even though we must wait a while, we have something great to look forward to. Thanks very much, I will share with anyone I know thinking about US. A personal service which I appreciated.

16. April 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank You for the kind words. It was great booking your family holiday. No trouble. We took time and got the right villa. The gang will have an amazing time. Also thank you for the recommendation as well.

Bewertet mit 5 von 5 Sternen

Great customer service

First time using USA Direct , so had plenty of questions via phone calls and e-mails before booking our California holiday .
William was very helpful , extremely patient and knowledgeable , he also listened to to all of ideas we had and gave giid advice .
He put my mind at rest , told me about the company and the policies , and gave us good advice relating to our requirements .
Very happy with the way i was helped , the prices are really competative and the whole process was easy .
Impressed with my first dealings with USA Direct .

12. April 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Hi Anthony,

Thanks so much for the review, was a pleasure putting your vacation together. I do love a good West Coast Fly Drive. All I ask is if you do stop by Pismo Beach send us a photo!

Napa Valley Lake Tahoe.. Maybe Portland and Seattle next year?

Bewertet mit 5 von 5 Sternen

Very helpful throughout the booking…

Very helpful throughout the booking process and really pleased with our upcoming holiday.
Always quick to respond to questions and queries we had :)

8. April 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you for your review your going to have a wonderful time Windsor Hills is amazing. Kind regards Lilly :)

Bewertet mit 5 von 5 Sternen

Would definitely recommend 👌

Lilly is great with communication whether by email or on the phone and is really friendly and knowledgeable.
Would definitely recommended 👌

3. April 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thank you Clare for your lovely review I'm here anytime you need me :)

Bewertet mit 5 von 5 Sternen

Great company booked our trip with ease

Lovely company to book with Lawson who we dealt with was very helpful with everything we wanted for our trip to Orlando .x

31. März 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Thanks Jodie.

It was a pleasure booking your holiday. I am sure you will love the upgraded Windsor hills villa.

Lawson

Bewertet mit 5 von 5 Sternen

Excellent service …

Looking for a family trip to Florida for 2023. from the minute Lilly contacted me the service was excellent. Lilly talked me through different options her quick responses and great prices were the reason we booked. I would not hesitate to recommend this company.

29. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lilly king is the person you want to…

Lilly king is the person you want to ask for she has a great knowledge of America and she got us the best and cheapest deal going for my family I will be using the company again and recommend people to ask for Lilly.

26. März 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Hi Toby. Thank you so much for your kind words. No using the Champions Gate roads as a track in the Lamborghini!!! :)

Bewertet mit 5 von 5 Sternen

Lilly from USA direct was…fantastic

Lilly from USA direct was professional/friendly and gave all the details for me to feel confident in booking, roll on 2022.

22. März 2021
Bewertung ohne vorherige Einladung
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Antwort von USA Direct

Hi Chris, Thank you for your kind words it means a lot to know I am doing a good job and I am here to help anytime :)

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