USA Direct Bewertungen 222

Booked our Florida holiday with the help of Lilly who has been amazing and very helpful, any questions I’ve had have been answered promptly which is great to not have to wait days for a response
By far the best experience of booking a holiday
The best email received this morning to tell us we had won Disney tickets in the draw we were entered when we booked!! Amazing, we are so excited for our holiday.
Thanks again Lilly we highly recommend you

Richard was so helpful in sorting out our New York trip in December.
He took time to answer what may have seemed obvious questions in a patient and knowledgeable way.
We are really looking forward to our holiday and can feel reassured that, through his good work, it will all go smoothly.
Thank you Richard
Andrew and Norma Lee

Lilly King you are a star, you were so so helpful,
Nothing was to much for you, wish we could bring you with us, You made 7 Ladies very happy, Keep up the good work, Myself and friends will return to you when are next trip comes up, Love from Barbara Mary Tash Marie Margret 2 Maxines

Lilly has been amazing getting our Florida 2024 holiday booked.
As an ex travel agent with 20 years in the business I know how frustrating the job can be at times but no matter how many times I changed dates, number of pax etc she did everything without hesitation.
Her patience is brilliant. I warned her it wouldn’t be a quick booking and may take a few weeks and she didn’t pester me once.
All I can say is that if the holiday goes as smoothly as the booking process we are in for a treat.
With Lilly you are in a safe pair of hands. Thank you Lilly

Very helpful and patient when we we’re booking for a big group. We also had a great deal. Lilly was amazing and even reminded me of things that I had forgotten to do! Would not have gone so smoothly without her 😊. Would definitely book with them again.

I dealt with an extremely helpful young lady by the name of Lilly King and found her very professional, courteous and attentive to my requirements for a family holiday to Orlando. I also dealt with the owner who was equally helpful. Great company to deal with and would recommend without any shadow of a doubt. ***** stars

We found usa direct back in 2021 and booked all in with Richard and John. They got us everything and more for our 2022 holiday it was brilliant. We had the best time. Then, when we got back, we booked our holiday for 2023. We just had that, and it was just as amazing. Richard will always try his hardest to get the best for you and will always reply to emails. Got back from this holiday(april) and booked again for our 2024 holiday they're that good at helping and sorting everything out 5* from us.
I will say that if there is something specific you want, then please tell them, and they will try their hardest to get what you want and need aka pool size or car size. Their helpfulness and friendliness is beyond anything I could hope for as I email a lot and have loads of questions but Richard always answered no matter what thank you xx

Very fast and easy to book exactly what we wanted, friendly and helpful staff. Thanks John Healey

I booked my family holiday through USA direct and I can honestly say I’m so glad I did. The costumer service was exceptional from Jaime, John and Joshua, but John in particular. We had a few issues when we arrived in the USA, one being that the villa we had originally booked had suddenly become unavailable. John received this news on his way home from work, but took the time to find us a new (upgraded) villa, there and then, that we could move into instead at no extra cost. We also had problems with the WI FI in the villa which again John was on hand to sort this out for us. Nothing was too much trouble, he has truly gone above and beyond to make our holiday the best. I recommend USA Direct to everybody looking to book a holiday to America. They are first class.

We booked our villa through Lily/John, they were excellent and went out of their way to always respond to my questions via email.
As a family of 9 we enjoyed our villa in Florida and the experience with USA Direct was fabulous.
We will definitely use your service again.

Booked and paid for a trip with Richard King from this company, nothing but praise.
Great service, kept me informed with all changes.
Holiday is in 2 weeks time and I would highly recommend this company. Hope all goes as we planned.
Thanks
Avtar

Thanks to josh and johns great team for sorting out our first trip to New York .josh took all the pressure off me and came up with a great hotel and fantastic deal . Thanks mike and sue

First class company that have gone above and beyond to help us with our holiday from day one they have been quick to respond to any questions that needed answering ..as a family we can’t wait to get on our once in a lifetime holiday everyone is excited to get to Disney Florida . Special mention to John and the team we will definitely use you again and will post lots of happy pic of our hols many thanks the Claffey family

Great experience as always with John and his team, really does take the stress out of booking a group golfing holiday. Thanks again John!

I cannot recommend Richard King high enough! Hands down the most professional; courteous, helpful and knowledgeable travel agent I have had the pleasure to speak to and deal with. Fast with quotes and emails! Great sense of humour and definitely knows his stuff! Just brilliant! So helpful with the added extras eg check in, meals, airport assistance etc. a really wonderful person to deal with. All the best and hope you get to read this Richard; you’re fabulous! - Anoushka x

What a joy to speak to Richard from my first enquiry through to complete booking. He was friendly, with a polite manner and a great sense of humour, extremely knowledgeable, helpful and listened to what we wanted from our holiday.
The best thing was I could actually speak to someone, not an online chat or automated service which was refreshing to say the least.
Can’t wait for our holiday to Vegas and the shows we have booked.
Will most definitely be returning to USA Direct and thank you Richard for your great continual service.

Amazing holiday, a lot of last minute changes due to unforeseen circumstances that were dealt with and kept updated. Once there the villa was AMAZING my son (7) had the best time in the villa and actually wanted to stay at the villa more than the parks.

Booked Florida with the family 2019,2022, been this year and just booked for April 2024. Great service all the time. I’ve recommended to friends and family and all have had a great experience. Thanks guys ⭐️⭐️⭐️⭐️⭐️

John and his team have been fantastic in dealing with our trip to Las Vegas and New York. They have dealt with all our numerous amendments, even up to less than 24 hours before flying.
All staff are polite, informative and very friendly. We have had a great experience with USA - Direct, and will definitely use them again in the future.

We made an initially enquiry many months ago and indicated that I would get in touch in due course. Richard was very helpful and patient throughout. He never pestered us to book and was always helpful whilst we explored the various flight, hotel and room type options he had. He explained everything and nothing was too much trouble.