UR Bewertungen 

19'492
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

iPhone 14+ purple was exactly as described, been using a few months now and no problems. They were really good re charging lead as it came with new type and they sent me the old type as that’s what I... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Though this probably isn’t Ur’s fault- when I was waiting for delivery it took over 4 days longer than promised as the driver missed my house 3 times and couldn’t come back on the same day. But I thin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

iPhone 14 Plus, arrived on time & in excellent condition as stated. Phone was loose in the box though so could have been damaged, but wasn’t. Would be better if wrapped in bubble wrap. Phone works p... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Accepted offer on the 18th June, was told "we expect [your payment] to be completed in the next 14-30 working days." Have not been paid nearly three months later despite contacting them multiple time.... Mehr ansehen

Unternehmensdetails

  1. Telefongesellschaft
  2. Geschäft für Mobiltelefonzubehör
  3. Handy-Recycling und Entsperrservice
  4. Mobiltelefongeschäft

Vom Unternehmen geschrieben

Phones with history are the future ✌🏼 Our quality refurbished phones are guaranteed to be great, for ur pennies 💷 and ur planet 🌏 Shop now 👇🏼 Each and every phone that passes through our UK based workshops undergoes tests and checks 90 times over. It's this rigorous 90 point phone check that ensures ur phones are always fit for your pocket. Carried out by our expert phone engineers with unrivalled tech knowhow, ur phones are scored to the strictest diagnostic criteria in the industry. This robust refurbishment process is what gives ur phones their Approved Used status. Approved by our specialists, to be used by you and yours. Once checked and approved, our engineers certify each device with its own Certificate of Identification and Functionality. Giving it the green light to join the Circle.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

19'492 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 7 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(19'492)

9'273 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

You have to leave at least 1 star or no…

You have to leave at least 1 star or no review can be left, otherwise I would leave none!
Awful service and clearly a scam: I started the process to send my mobile phone to be valued and as expected like most of these companies I received a lower revised offer whereby I challenged this and received a revised offer. I accepted this begrudgingly as I did not need the hassle. I was promised payment within 30 days but had to chase as its been two months to be told I will receive payment in May 2027! Yes you read that right nearly a year later!!! I requested return of the phone and now I am being ghosted. I will pursue this legally and encourage all possible customers to avoid at all costs. THEIVES!!!

6. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY - I sent my phone off for valuation. Pristine condition, no scratches and they reduced the initial by £100 following inspection! What is worse is that they have had my device for 3 months and I am still awaiting payment! Nothing has been received! I have emailed and telephoned and every time they say payment is imminent.

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have used this company to sell my device

I have used this company to sell my used device and would NOT recommend. Advertised as quick payment but I accepted the offer for sale in May and have asked for regular updates on payment. After 4 months I have now been advised my payment is scheduled for July 2027. That is 14 months post acceptance of sale. I have asked for my device to be returned and have been advised that this is not possible and I will receive payment in due course. I would nit recommend this company and I would advise others not to sell a device to them of you expect payment.......

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute waste of energy and a terrible…

Absolute waste of energy and a terrible customer service. Took 4 months to pay me. After several attempts to request the payment they still didn't pay me on their final guaranteed date, it was after advising them I was seeking legal advice did they pay.

Absolute waste of a business, better going to a well known high street retailer

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAMMERS!!!

SCAMMERS!!!! Do not sell your device to this company. I am still awaiting payment from a sale agreed on July 9th and its well beyond the 14-30 day payment agreement. Read ALL reviews! Others experiencing the same. I am pressing forward with legal action!

9. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scammers

Scammers! Please do not send your device to these people.

Also going through the small claims process, been waiting MONTHS for payment.

Followed up with emails, constantly told there is a queue despite giving a 30 working day maximum for payment.

See you in court :)

Despicable.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

wait 11 months for payment …

I sent them my iphone and had to barter a price , they said up to 30 days to pay but now i’m told june 2027 which is 10 months away for payment,, this is fraud and I doubt i’ll see my phone or payment sadly

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrific experience - they steal your device and don’t pay

Horrific experience - sent my device to them in July and was told it was a 14-30 working day wait for payment. I contacted them after the 30 days to be told that I can expect payment in June 2027! Clearly they are accepting devices with no funds to pay people and selling on to keep themselves afloat. I am seeking advice from Citizens Advice consumer standards and encourage anyone else to do the same as they’re essentially stealing peoples devices. Absolutely outrageous company.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

11 months to get paid???

I sent my device. Expectedly, they revised their offer down after properly inspecting my phone. I am expecting £100 payment. They received my phone and confirmed this on 25th June 2026. They have not paid me now on September 3rd. The response from my email was that they have a backlog of payments and that mine is scheduled for 5/6/27 -Over 11 months after they received the phone. That is beyond ridiculous.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scammers

Scammers, thieves not sure what else you can say. Agreed a lower price for an iPhone 14 Pro Max start of June. Usual lies like everyone else saying payment delays. Now ignoring my emails
NO NOT USE

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

No idea how this company has any stars. They received my phone 04/06/26 and no payment received I contacted them daily and just was told they couldn't tell me a date. Only after submitting to small claims court they then paid me no idea how this company is still running

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DON'T EVEN CONSIDER SENDING YOUR DEVICE…

DON'T EVEN CONSIDER SENDING YOUR DEVICE if you want your money quickly (or maybe at all) in the time they state you will be paid.

I received confirmation that they had received my phone on 19 May 2026 and they say you should expect payment within 2-4 weeks of them confirming receipt.

I emailed them a 2nd time after not hearing anything further 15 weeks later. To my surprise, they emailed me on 3 September 2026 with a payment date ... 28 June 2027. They are going to pay me more than 1 year after receiving my phone, and they can't return it even if I wanted it back.

No explanation as to why, other than have a "backlog". Who knew that in this age of technology and automation it takes over 1 year to process a payment.

Utterly appalling. DO NOT USE THIS SERVICE.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!
I sent my phone to them in June and received confirmation that my payment was in processing on 9th July, I have still not received any payment despite receiving texts saying it is still processing.

This week I have been told I will be paid in full on 17th May 2027!!!!

They won’t bring my payment forward as they are currently receiving a high volume of orders, and they can’t return my phone as we have agreed payment price!

I would give zero stars if I could - shocking company!!!

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Find another company to use

Find another company to use, they have advised they are making there way through a backlog for payment on an email reply. I have given them plenty of time to send payment which I fully expect isn't quick but I sent my phone in and accepted the offer on the 28th June. It is now more than 2 months since I accepted the offer for the reply to advise 14-30 days. When contacting them by email they have said the payment day will be 12/04/2027. So another 7 months before getting the payment and they would of had the phone from me for 9 months. I have exchanged further emails where they have said it cannot be brought forward or escalated which I have since replied to ask for the phone back or payment in the next 14 days but I 100% would not recommend this company to recycle your phone. Find another one.

3. September 2026
Bewertung ohne vorherige Einladung

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