Unfortunately some big mistakes were made. But, it happened. No reason to have the nick burnt red even my 8 years old criticize it. Asking for red outfit and blue shoes and I got the other way around.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
False advertising. The image in the ad made it look bigger. When it arrived and is like 3 inches big i was very dissapointed.
The shipment was delayed in San Jose CA. I reached out to customer service and they expedited the shipment. It arrived 2 days before my son's birthday. I am very appreciated. I am extremely pleased wi... Mehr ansehen
Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Kontaktinformationen
1043 Garland Ave, 95126, San Jose, Vereinigte Staaten
- +1 (408) 877-3366
- support@unitrophy.com
- unitrophy.com
4.0
Gut
324 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
WOW!!!!
Online ordering was quick and easy and the packaging was surprisingly great no damage at all and the print was also great
28. Januar 2023
Antwort von Unitrophy.com
Hi THOMAS CRINCOLI,
Thanks so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Antwort von Unitrophy.com
Hi Richard T,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Great service and product
Worked with the team on a custom order, they were extremely responsive, the quality of the art came out above my expectations and it was at my door well before I anticipated. Would highly recommend.
22. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Kevin Rutter,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
My purchase
The product is good and a good gift for loved one , yet the only thing that I would say is bad is the delivery, they offer to deliver sooner with higher price yet I got the product way later than standard delivery. Over all its a nice gift .
12. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Dear Marco Gutierrez,
Thank you for your feedback and we are so sorry for all the inconvience of the shipping delay.
We sincerely apologize again for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day.
Thank you for your understanding and have a good day!
- Unitrophy Team -
Antwort von Unitrophy.com
Hi Leonard Prine,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, due to the high volumes of goods during holidays, it might cause some unavoidable delays for all the shipments. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
Still haven’t received my order a month…
Still haven’t received my order a month later. Very slow
10. Dezember 2022
Antwort von Unitrophy.com
Hi Stephanie Moback,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, due to the high volumes of goods during holidays, it might cause some unavoidable delays for all the shipments. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
My order was exactly how I ordered it
My order was exactly how I ordered it. I even emailed a request a small change to the photo and I received a reply within the day that it would be changed.
3. Januar 2023
Antwort von Unitrophy.com
Hi Rochele Hittle,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
We got exactly what we ordered with no…
We got exactly what we ordered with no issues. We would recommend and will use their services again.
24. November 2022
Antwort von Unitrophy.com
Hi Marco,
Thanks so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Really turned out fantastic!
Really turned out fantastic!! Love this company I stumbled unpin.
12. Dezember 2022
Antwort von Unitrophy.com
Hi Sam,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
WNot impressed
Was supposed to arrive before Christmas, came Jan. 6th. Was not embroidered like it appeared, I bout 1 from another company and it was nice, and embroidered, came when promised. Highly disappointed !
6. Januar 2023
Antwort von Unitrophy.com
Dear Tina Jacobs,
Thank you for your feedback and we will consider fixing it for further improvement!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day. We hope that we have another chance to serve you in the near future.
Thank you for your understanding and have a good day!
- Unitrophy Team -
Antwort von Unitrophy.com
Hi Tina,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, it might have not been scanned yet due to the increasing amount of goods, which caused the lack of online updates. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
The wait time is too long to begin…
The wait time is too long to begin with. I asked them to to print my sons name and they use my profile name. I asked them to use my son school name, and they decide to print motocross. I’m not happy with the job. I don’t recommend.
6. Januar 2023
Antwort von Unitrophy.com
Hi Melesio Martinez,
Thank you for your feedback!
We are sincerely sorry that our product did not meet your expectation.
We noticed your issue and we have sent you an email to give you further support in this case via support@unitrophy.com. Please check your mailbox and response to us. Then we could assist you better in this matter. We hope that you have a better experience when shopping with us.
Thank your for your time and we look forward to hearing from you soon.
Have a great day!
- Unitrophy Team -
Very high quality and attention to…
Very high quality and attention to detail!! Our trophy arrived very quickly and was well packed. I can highly recommend this merchant!!
6. Januar 2023
Antwort von Unitrophy.com
Hi Robert Adams,
Thank you so much for your kind words!
We are so pleased you're enjoying our product! We’ve passed your feedback on to our product team and know they’ll be thrilled to hear how much you love it. Please let us know if there is anything else we can help you with. We look forward to helping you with a new product in the future!
- Unitrophy Team -
It's taken way too long for this hat to…
It's taken way too long for this hat to be delivered my husband's birthday is today and I was hoping it would be here but somewhere in China it is I will never recommend this company to anybody very terrible service
14. Dezember 2022
Antwort von Unitrophy.com
Hi Michelle Sizemore,
Thank you for your feedback!
We are so sorry for all the inconvenience in this case.
According to our previous email, we mentioned clearly the shipping time of the order for you. Hope for your understanding. Besides, after contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
Really Cool Heartfelt Photo
Beautiful photo that looks just like my son as a goalie on the ice. His name, jersey color and helmet, pretty much everything you can think of for self personalization. Love 💗 it! Could not have spoke better words to him.
20. Dezember 2022
Antwort von Unitrophy.com
Hi Tabatha Siriphokha,
Thanks so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
It looks even better than could have…
It looks even better than could have hoped for. I see my Son from behind as the Goalie in his own equipment. Being able to Customize everything was great.
2. Januar 2023
Antwort von Unitrophy.com
Hi Gregg Pospisil,
Thank you so much for your kind words! Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using our product and we also desire to express our thanks to you for your feedback. We couldn’t create/provide the product and service without great customers like you! Thanks for choosing us, and we can’t wait to help you again!
Thanks again and Happy Holidays!
- Unitrophy Team -
Christmas gift
I have never received my order it was suppose to be a Christmas gift this is now 12/31/2022 still has not arrived
31. Dezember 2022
Antwort von Unitrophy.com
Hi Carol Padgett,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
According to the timeline on our website, our Christmas cut-off delivery time for caps is November 21 so your order will be late a few days after Christmas. Hope for your understanding. Besides, after contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, it might have not been scanned yet due to the increasing amount of goods, which caused the lack of online updates. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
Football canvas!! So emotional !
I purchased this canvas for my husband to give to my son for Xmas! I never expected the emotions my 8 year old son would have when he opened this gift! He immediately stated crying and gave his daddy the biggest and longest hug! I was in tears! I wish I had recorded the entire moment !!
25. Dezember 2022
Antwort von Unitrophy.com
Hi Courtney Lee,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Antwort von Unitrophy.com
Hi Brandy Leber,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, it might have not been scanned yet due to the increasing amount of goods, which caused the lack of online updates. Besides, our shipping carrier stated that there was a snowstorm in the area near our warehouse so it might cause some delays for all the shipments at this time. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
I bought it for a gift and they…
I bought it for a gift and they absolutely loved it!! Y’all done an amazing job!!
29. Dezember 2022
Antwort von Unitrophy.com
Hi Mindi Newell,
Thanks so much for your feedback! It makes our day to hear about how much our customers love our product and the great service they’ve received from our team. We have passed on your review to our team and look forward to serving you again in the near future.
Thanks again and Happy Holidays!
- Unitrophy Team -
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.