Unfortunately some big mistakes were made. But, it happened. No reason to have the nick burnt red even my 8 years old criticize it. Asking for red outfit and blue shoes and I got the other way around.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
False advertising. The image in the ad made it look bigger. When it arrived and is like 3 inches big i was very dissapointed.
The shipment was delayed in San Jose CA. I reached out to customer service and they expedited the shipment. It arrived 2 days before my son's birthday. I am very appreciated. I am extremely pleased wi... Mehr ansehen
Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Kontaktinformationen
1043 Garland Ave, 95126, San Jose, Vereinigte Staaten
- +1 (408) 877-3366
- support@unitrophy.com
- unitrophy.com
4.0
Gut
324 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Antwort von Unitrophy.com
Hi Nicole Vaughn,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, it might have not been scanned yet due to the increasing amount of goods, which caused the lack of online updates. Besides, our shipping carrier stated that there was a snowstorm in the area near our warehouse so it might cause some delays for all the shipments at this time. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
As expected
Goods were delivered promptly and as ordered. All in all a good experience.
28. Dezember 2022
Antwort von Unitrophy.com
Hi Dale Lounsbury,
Thank you so much for your kind words! Your review made our day, Dale. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using our product and we also desire to express our thanks to you for your feedback. We couldn’t create/provide the product and service without great customers like you! Thanks for choosing us, and we can’t wait to help you again!
Thanks again and Happy Holidays!
- Unitrophy Team -
I ordered December 8th it's now…
I ordered December 8th it's now December 30th and I still haven't received my order almost a month and I've gotten nothin that's ridiculous
8. Dezember 2022
Antwort von Unitrophy.com
Hi Monica Fincham,
Thank you for your feedback!
We are so sorry for the shipping delays that caused you lots of inconvenience in this case.
After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, it might have not been scanned yet due to the increasing amount of goods, which caused the lack of online updates. Besides, our shipping carrier stated that there was a snowstorm in the area near our warehouse so it might cause some delays for all the shipments at this time. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
Mom and Me Soccer poster …
I bought the Mom and Me Soccer poster for my 11 year old son. He LOVES it!! I could tell when he opened it that he got choked up a bit. This poster was the perfect gift ❤️
25. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Kellie Lievens,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Football poster
The person I bought the football poster for, just loved it and was all smiles!! I like that you can pick the uniform to match our team!! Just love getting the number and name on it makes it more personal and Special!!
Thank you! I’m sure I will be ordering more things in the future!!
25. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Cheryl Klouser,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
Dad and Son picture
The canvas picture I ordered is amazing. Can’t wait for my son to open on Christmas morning.
23. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi John,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
I got the larger print and then framed…
I got the larger print and then framed myself and I’m so happy I went with the large print. The paper was thick and great quality. I also loved how you could pick the sport, colors of all the equipment, background of where they play, and out their name on the jersey. My son is going to love it.
19. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Gloria,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
Experience and Quality is Fantastic
Everything about this experience was great! I thought it was so creative to be given the option to choose colors down to the tiniest detail! Really makes it even more personalized. Loved how you can see it while you build it to see how colors work together. Gave you updates along the way with shipping. Final product looked amazing exactly how it looked and the quality with the canvas was outstanding. Very happy how it came out.
12. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Lisa H,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
This was amazing
This was amazing. Thanks so much. I will definitely recommend to someelse
17. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Ralph Freke,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Extremely Satisfied
After a very bad experience on Etsy ordering a keepsake for our three grandson's football season, I found Unitrophy.com. I ordered with ease and within two weeks, my three canvas prints were delivered by FedEx in two separate shipments. I was nervouse about the second shipment not arriving in time for Christmas and contacted Customer Service. Anna was extremely helpful and professional. Well done!
We are so VERY PLEASED with the product and the quality of this product. We have 9 more grandchildren coming up and please know that we will be turning to Unitrophy first and foremost. A great company! I would highly recommend them.
12. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Maureen,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Non-existent Service to change order
I needed to make a change to my order and the email said I had up to 8 hrs to do so. But needed to contact their service team. They do not pick up their phone, nor have they answered any of my emails. So now will fall outside that window, because no one on their side answers. Horrible, misleading service. So please be warned you will not be able to change anything, even following their guidelines.
11. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Jenny do Forno,
Hope you are doing well!
We are so sorry for the late reply to your email due to the weekend.
Kindly inform you that we are willing to support you in changing the order as you request. Could you please check the order again and tell us more detail about your changing requests via your email? Then we could update your order as soon as possible for you. We appreciate your patience and sympathy for us in this matter.
Thank you for your time and we look forward to hearing from you soon.
Great timely service and great quality…
Great timely service and great quality product. Loved the multiple options to personalise (hair colour, kit colour etc.).
15. November 2022
Antwort von Unitrophy.com
Hi Andrew Ebbs,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
I ordered a 2xl hoodie for my husband…
I ordered a 2xl hoodie for my husband and it's so tight on him so I contacted customer service via email to tell them I wanted to exchange for a bigger size but they won't let me exchange it at all unless the item is defective, or the wrong item sent. Now they want me to buy another hoodie in a bigger size at 50% off. So my option is to give them more money to fix the issue. I don't call this customer service and I regret buying this hoodie that no one I know can wear. Also when they sent me the 50% off deal I tried to call the customer service phone # and it says no longer in service. You people are crooks.
6. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Stacy Dietrich,
Thank you for your feedback!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us.
We highly appreciate your understanding in this situation. According to our policy, Unitrophy product is printed-on-demand item; therefore, our store is unable to accept any return requests regards to ordering the wrong size, and we couldn't sell your product to anyone. We note clearly in the description that you need to choose carefully a suitable size for a good fit.
Besides, as the photos you sent us, we gave you the right item as you order in size 2XL. In case you are not satisfied with the reshipping offer, we would love to give you a partial refund and discount code for the next replacement for all inconvenience. Please understand for us and we have tried our best to support you as well as followed our policy.
We appreciate your understanding and we look forward to hearing from you soon via email support@unitrophy.com.
- Unitrophy Team -
I got one for each son who play…
I got one for each son who play different sports and it was fantastic!
1. Dezember 2022
Antwort von Unitrophy.com
Hi Chris Frank,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
I ordered the trophy nightlight and had…
I ordered the trophy nightlight and had it personalized for my grandson for Christmas! I had a Sprint car put on it with his racing number, name and our city! He’s going to be so surprised and pleased when he gets it! The way this company worked with me was ABOVE & BEYOND! They answered all my questions, reassured me when I was concerned about getting before Christmas and then helped me with getting it connected in the back! They were available late at night and early in the morning! I couldn’t believe it! I will definitely order from them again! Thank you so much!
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Terrie Lyn Scheel,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
The end result the personalization just…
The end result the personalization just makes it so special . Our billet likes it and that’s what matters most
25. Oktober 2022
Antwort von Unitrophy.com
Hi Susan Bucca Soble,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
Antwort von Unitrophy.com
Hi Christina Guarneri,
Thank you so much for your kind words! You have always been a valuable customer of our business. Your great review for the company bowled me over with gratitude. Please come back soon so that we can cater to your requirements in a way that would outdo our previous achievements.
We appreciate your feedback and have a great day!
-Unitrophy Team-
Antwort von Unitrophy.com
Hi Peter,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
Took longer than I expected to get…
Took longer than I expected to get product. But was pleased with it. The hoodie was extremely nice and fit right. Thanks for the service.
3. November 2022
Antwort von Unitrophy.com
Hi Bobby Richardson,
Thank you so much for your kind words! You have always been a valuable customer of our business. Your great review for the company bowled me over with gratitude. Please come back soon so that we can cater to your requirements in a way that would outdo our previous achievements.
We appreciate your feedback and have a great day!
-Unitrophy Team-
Great product and gift!
A truly fantastic product to a high quality. Easy online ordering experience, and very quickly delivered. Would certainly use them again
31. August 2022
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Graeme Cox,
Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!
- Unitrophy team-
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