Unfortunately some big mistakes were made. But, it happened. No reason to have the nick burnt red even my 8 years old criticize it. Asking for red outfit and blue shoes and I got the other way around.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
False advertising. The image in the ad made it look bigger. When it arrived and is like 3 inches big i was very dissapointed.
The shipment was delayed in San Jose CA. I reached out to customer service and they expedited the shipment. It arrived 2 days before my son's birthday. I am very appreciated. I am extremely pleased wi... Mehr ansehen
Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Kontaktinformationen
1043 Garland Ave, 95126, San Jose, Vereinigte Staaten
- +1 (408) 877-3366
- support@unitrophy.com
- unitrophy.com
4.0
Gut
324 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Amazing service
Amazing service.
It was very fast shipping to Canada.
It arrived in a couple of days.
I had a few issues with shipping to another countries in the pst, but the customer service did amazing job and resolved the problem in a day.
The product quality is as expected.
I am highly recommending them.
3. April 2023
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Sir/Madam,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Thank You !
I made a mistake during the ordering process , i accidentally missed something and 100% my fault. I called not expecting anything but the way they handled the situation , the kindness and understanding they showed is something I haven't seen in a while ( old School Way of doing business is what I call it ) The product is perfect , the value exceeded my expectation. Thanks Unitrophy! I'll be Back before my daughters Graduation
15. März 2023
Antwort von Unitrophy.com
Hi Tom Toma,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Antwort von Unitrophy.com
Hi Dennis Adams,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
Wasted too much days almost a month
I was tired of waiting all the time and it was almost a month till I received it. But it was a great hat
15. März 2023
Antwort von Unitrophy.com
Dear Robert M,
Thank you for your feedback and we will consider fixing it for further improvement!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day.
Thank you for your understanding and have a good day!
- Unitrophy Team-
Great product, service and delivery!
Great back and forth communication, offer a group discount to order products for our whole hockey team. Provided details and info on delivery and tracking. Respected all engagements including price, shipment and no errors in the personalization of products!
20. März 2023
Antwort von Unitrophy.com
Hi Patrick Moryoussef,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Process was simple you kept me updated
Process was simple you kept me updated. My grandson well hopefully enjoy his mug and know how much he means to his grandpa . Thank you . I well be using your service again .
15. März 2023
Antwort von Unitrophy.com
Hi Greg DuVall,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
I thought it was suppose to be an…
I thought it was suppose to be an actual canvas or frame for $40 . I don’t think it was worth $40 just for a rolled up poster .
15. März 2023
Antwort von Unitrophy.com
Hi Kelise S.,
Thank you for your feedback!
We are so sorry that our product didn't meet your expectation.
After checking our system about your order, so regret to inform you that we sent you the right poster as you ordered. In our product type, we do have 2 options including poster and canvas up to the needs of our customers. Besides, we note carefully in the description that the poster doesn't include a frame. We truly hope for your understanding and sympathy with us! Honestly, we appreciate your feedback and we are trying to develop and improve our products and services every day. We hope that we have a chance to serve you better in the near future!
Thank you for your understanding and have a good day!
- Unitrophy Team -
product is very nice but the English is…
product is very nice but the English is incorrect, not huge but minor errors.
15. März 2023
Antwort von Unitrophy.com
Dear Paul Kracht
Thank you for your feedback!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day.
Thank you for your understanding and have a good day!
Best regards,
Very good poster
Very good poster
Fast delivery
Motivated Crew
However from The pictures when choosing the individual product we had the believe the frame 🖼️ was there also. Might be our limited English
16. Februar 2023
Antwort von Unitrophy.com
Hi Carl-Ove Christiansen
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Happy with personalized canvas
I was Leary about ordering from this website because I never heard of them. I am happy I gave them a try. Website was easy to use. Tracking was on point. And most important canvas sign was well made. There were many color choices for personalization. I would definitely order from them again. My son loved it.
22. Februar 2023
Antwort von Unitrophy.com
Good morning,
We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
Great experience
The gift was a total surprise for my son. I was impressed with its quality, the way it was packaged and shipped. The delivery was fast.
I was impressed. Thank you
19. Februar 2023
Antwort von Unitrophy.com
Hi Simona Olaru,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Amazing customer service
Amazing customer service! I emailed asking if they could change the design for the child to have no hair as my son doesn't have any. This was fulfilled with no problem at all and great communication! When the product arrived it looks amazing! Great quality and value for money!
21. Februar 2023
Antwort von Unitrophy.com
Hi Mrs Dean,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
I like the product you have to wait on…
I like the product you have to wait on your shipment the product is excellent I like this company.
28. Februar 2023
Antwort von Unitrophy.com
Hi Albert Ives III,
Thanks so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
I ordered a very special personalized…
I ordered a very special personalized gift for my son, delivery was speedy and the gift came out absolutely perfect! Such great quality and he loves it. I will definitely be a returning customer !!
25. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Krystal McKenna,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
Not what I expected
For starters, the company doesn't tell you some of their products are outsource overseas, so the craftsmanship is horrible on their shoes. It took way too Ling to recieve, and the boots I ordered didn't even come in a box.
Don't waste your time or money ordering clothing from this comoany
23. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Dear Marc Schoonover,
Thank you for your feedback!
We are so sorry that our product didn't meet your expectations.
We would love to have a chance to serve you better in this case. We have sent an email support to you via support@unitrophy.com and please check it for further assistance. We ensure that we will find out the best solution to meet your satisfaction.
Thank you for your understanding and we look forward to hearing from you soon via email!
- Unitrophy Team -
Custom crappie fishing shirts
Great customer service, prices are very fair. Product is top notch. Will buy again.
1. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Unitrophy.com
Hi Joe Mueller,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
One thing all was good just took a little longer than I was expecting
It was all good just took longer getting it than I expected
12. Dezember 2022
Antwort von Unitrophy.com
Dear Chuck Hendrix,
Thank you for your feedback and we are so sorry for all the inconvience of the shipping delay.
We appreciate your feedback and we are trying to develop and improve our products and services every day. We hope that we have another chance to serve you better in the near future.
Thank you for your understanding and have a good day!
- Unitrophy Team -
I placed my order on Jan 21st
I placed my order on Jan 21st , I still gave no idea when I will receive my order and it is now February 14th. Which was suppose be a Valentine’s gift. Way to long delivery time. If I was told it would take more than 3 weeks I wouldn't have ordered this
14. Februar 2023
Antwort von Unitrophy.com
Hi Shelly Wood,
Thank you for your feedback!
We are so sorry for all the inconvenience might cause in this case!
Currently, due to the high demand and the bad weather near by our warehouse, our shipping carrier is overloaded which leads to the unavoidable delay in shipping, so it takes a longer time to arrive for your order. Hence, we hope you understand and rest assured we are working our best on each order. We appreciate your patience in this matter!
And kindly inform you that your order is still in the shipping process as normal. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information.
If you have any questions or concerns, kindly let us know at support@unitrophy.com.
Have a great day!
-Unitrophy Team-
Antwort von Unitrophy.com
Hi Linda,
Thanks so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Motivating Message on Canvas!
Beautiful canvas quality. Purchased for my son in 16x20” so it was large enough for a space above his dresser. He loves it and reads it daily! I appreciate the huge variety of selections to customize the print. Arrived well packaged and in perfect condition.
27. Januar 2023
Antwort von Unitrophy.com
Hi Hilary Sturdevant,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
So funktioniert Trustpilot
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