Umi Tea Sets Bewertungen 

I really enjoyed using the tea set and they were very friendly and helpful when contacted.

The package arrived in great condition, the tea nicely protected. The golden tip is so smooth and delicious

Quality, the package that it came is something beautiful as well. cant wait to start my first ceremony tea set.

P.S. huge kudos to support team for willing to ship broken teapot handle.

My husband got a tea set as a gift and it worked amazing. But sadly a piece broke so we asked the people at umiteaset if it’s possible to buy just a part and it was. They were so kind to give us that part for free. Very beautiful and authentic tea sets and awesome customer support! Would recommend

Superb travel tea set! My partner received one (Japanese Mountain Sun Travel Tea Set) for Christmas and it’s come on all our adventures since. Lovely make, and packs up super neatly. Very responsive customer service also.

I bought few items Umi Tea Sets were offering few months ago and got it really on time that was announced. In my order were Purple Clay Round Tea Cup With Infuser, Chinese Calligraphy Purple Clay Tea Cup, Yixing Purple Clay Dragon Tea Cup With Infuser and my new tea pets - a Set Of Two Color Changeable Swan Tea Pet.
Since that moment they became the irreplaceable everyday items in my tea moments. I’m using it for brewing Pu-erh teas of different kinds. Beautifully shaped teacups are the indispensable items for a tea collection specialy in brewing teas like Oolong or Pu-erh. The qualities and the taste of tea is improving daily and in my belief this is directly linked to the purple clay (ZiSha), found only in the Yixing, Jiangsu province of China, from which those teacups are crafted. It os obvious that the highly skilled craftspeople create it. It fits in a hand perfectly allowing a person who is brewing the tea a great pleasure in enjoying the looks of a teacup as well as the exquisite tast of the tea brewed in the Yixing Purple Clay. The teacups are excellently crafted and furthermore one can’t be burned while using them - the handle is so well placed and the lid fits perfectly.
And we have to know the Yixing tea pot or tea cup is considered as the best possible way to steep tea specially Pu-erh teas or Oolong teas.
As the time goes by, by using my Yixing Purple Clay tea cups my tea brewed in them creates a very special aroma and the same tea as before it now tastes much much better. It os because Yixing Purple Clay has a unique adsorption-It is continuing to absorb tea aroma when tea cup is used, and after a long time, it creates the unique aroma. Therefore, the tea cup only can make the same type of tea to avoid flavor mixing, which affects its taste.
Second: The more nourished, the more spiritual: For many appliances, the more you use, the older they are, but the more you use, the Yixing Purple Clay Tea cups the better it is. The tea cups’ body becomes more and more shiny, smooth, beautiful and mild after frequent cleaning it by warm water.

I’m using them for Pu-erh and Oolong as I say before so for hot and warm but as far as I know they also can be used with cold water. Therefore Yixing Purple Clay tea cups are proved to resists hot and cold temperature: its sandy and it transfers heat slow, so it has a good stability of hot and cold, and as far as I know even if burned directly on the stove, it will not be split.
I do highly recommend the Yixing Purple Clay Teacups as a must have to a real tea lover from the bottom of my heart.
Vesna Matulić
vesna.cvrcak@gmail com

Don't buy from this place.Chinese scam company. Ordered $3500 table set and 2 months later received a half spray painted table set without legs. Refused for refunds and told me they will send a new but never arrived. Now I have a pile of trash in the garage.

I purchased a tea tray “Chinese Bamboo Kung Fu Tea Tray”in October 2024, beautiful color and strong plastic base. The bamboo that sits atop is elegant, but I would certainly recommend drying it in between uses as it is fairly thin and may warp if left wet. It fits a large teapot with a cha hai aka gong dao bei as well as several cups and tea pets- very spacious. The blue plastic base is an appealing color. It has an attachment for a hose to drain the water into a bucket but I have yet to use it, I simply dump the liquid after each session. It holds plenty of water so you could have multiple different teapots of tea going in one session without overflowing however I don’t like to let it get too full or I might spill when going to dump the liquid after each use. It is very easy to clean as well. Sturdy and durable, I am quite happy with my purchase of this particular item “Chinese Bamboo Kung Fu Tea Tray” and I have used it nearly every day since purchase; probably 250 uses to date. I also loved the fact that it shipped free to me!

I had order their glass cups and they were really pretty. Sadly there were some issues with mine, but their team responded swiftly and were really friendly, respectful and helpful. They immediately offered a refund and answered all of my question patiently. Therefore I'm really happy with their service

The online staff of Umi Tea Sets has been very patient, informative and attentive when it comes to my requests.
I once received my panda tea pet without its bamboo mat and the staff heeded my request and sent the mat, which completed the look for my little panda that now holds the incense to elevate my tea time. As per shipping the waiting time is a bit long so please keep this in mind to not make last minute purchases and so far none of my items have ever been damaged in shipping, demonstrating the thoughtful care into put into packing the items to guarantee both your items and the integrity of the transaction, while posting timely updates.

I recently purchased a travel tea set from Umi Tea Sets, and I must say, I am thoroughly impressed. While my order initially arrived with two broken cups, their customer service was outstanding—they responded quickly and immediately shipped replacements. That level of care and efficiency speaks volumes about how much they value their customers.

Beyond their excellent service, their products are truly top-quality. The craftsmanship is remarkable, with attention to detail that any tea enthusiast would appreciate. Whether you're a seasoned tea connoisseur or just beginning your journey, Umi Tea Sets offers a fantastic selection of teaware to suit every need. From traditional gongfu tea sets to elegant modern designs, they have something for everyone.

What I love most is that their products feel built to last. If you're looking for tea equipment that you can cherish for years—or even a lifetime—this is definitely the place to shop. Even if you're just starting out, investing in quality teaware can make all the difference in your tea experience. Umi Tea Sets delivers both quality and reliability, making them a go-to destination for anyone passionate about tea. Highly recommended!

Amazing brand, website, and customer service!
I found them accidentally, bought a tea set and an organizer as a present. It came well packaged and everything was well, however a lid to the tea pot was broken. I emailed their customer service, expecting to wait a long reply or no reply at all as it was the holidays. However, the same day they replied and set me a new lid with expedited delivery; it came very fast in perfect condition. Amazing customer service and let me say the quality of the tea set is superb. But the story doesn't stop there. Unfortunately, months later, I dropped a piece of the tea set and the edge broke. I emailed them again asking if I can purchase just one piece, they emailed me back the same day saying no money was needed they will ship it out for free the same day and asking if the address was the same. Once again, such a wonderful interaction with them and leaves me speechless. I hope that everyone will order from them and see the quality of their products and their amazing service. I will be ordering soon and more from them!

I am very pleased with the service, with the quality of the items I purchased, they are exactly as shown in the photos and the prices are excellent. It is a reliable company. The Merchant is polite and willing to resolve any problem that may arise. They respect the customer, they are Professionals. They love what they do and contribute to making the tradition of tea known!

Purchased a travel tea set, two glass tea mugs and several different teas. Everything was of good quality and packaged well for shipping. Customer service was prompt and handled my question effectively. Will continue to purchase from Umi in the future. Highly recommend!

I recently got the Blue And White Ruyao Gongfu Tea Set from Umi teas for my birthday, and it came in a big pretty carrying case with a handle. It was just as stunning as in the picture, and it came with every single Gongfu tool you could ever need. The only suggestion I could make is for the scoop to be a bit bigger for some larger leaf teas.
Now for the impressive part. When it arrived, it was delivered upside down, and the large bowl from the set had shattered. Every other piece was perfectly fine, luckily. It was most likely an issue with the delivery service. I quickly took a photo of everything and another of just the broken bowl and sent it to the service department email with an explanation of what happened and my order number, and they were very nice about sending me a replacement bowl. I did not need to screenshot receipts or my front door or send anything back, I just gave them enough information to help me, and they obliged promptly. I just received my bowl today, and I am very happy to see the whole set reunited with no fuss!
I would definitly recommend this company.

Umi tea sets have been a favorite of mine for many years. I have purchased as gifts for friends and family many times. The quality of their tea sets is unparalleled. The packaging is incredible and their delivery is very quick. I highly recommend them to anyone seeking a quality tea set at an affordable price.

Overall good service, fast delivery, no issues. I bought a glass teapot. The design was really nice. Good quality borosilicate glass. Good enough size. Can handle stovetop fire. Excellent value for money.

My first tea experience starts with UMI Tea Sets production. The first tea i bought is Jinjunmei, the taste is wonderful and aromatic. Today i drink puerh tea and i think it's my favourite tea.
The Umi Tea sets is good company for everyone who looking for good quality teas and tea sets.

The tea set is high quality. We had a minor issue with shipping, and the customer service team corrected the problem quickly and professionally.

This was my first time working with Umi Tea company and it was superb! They have a great selection of high quality whole leaf tea, and it is the best that I have ever tasted. Their customer support is excellent and very quick to respond to questions. The staff are courteous, kind and professional, and eager to help you with your selections. I highly recommend that you give Umi Tea company a try - you will be greatly rewarded.