TUIOBewertungen 

85
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Last year I had faced huge problem as I lost the payment details of my girl's tuition and had no clue how to solve that. Now I feel so secure and stress-free bu having TUIO on my side. It provides rea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at TUIO is constantly ready to assist in any way they can. They are all kind, knowledgeable, patient and courteous! Our billing system has been simplified and everything is now in one place.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am a parent and blessed to have TUIO by my side. It makes paying tution option easy to hassle free. I don't need to check mail or messages and have to tensed about missed tution fees or late payment... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I like that they let you get started for free. Your able to make forms for individual programs and securely store student paperwork on their server. The downsides include not being able to add line it... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Über TUIO

Vom Unternehmen geschrieben

TUIO Promo Image
TUIO Logo

About TUIO

TUIO is the #1 rated all-in-one tuition management system, trusted by over 30,000 users from schools, child care centers, and extracurricular programs. We help you automate billing & payments, streamline enrollment & waitlisting, digitize your forms & financial reporting, organize student information, collect donations, and offer real-time communications. Safe and easy-to-use cloud-based software with a reasonable price and unlimited support . Try TUIO today and start saving 10+ hours a week!

TUIO Forms

Digital Forms Boost Enrollment Easy-to-use and convenient for parents to fill out accurately online. TUIO support will replicate your existing forms on your behalf as part of sign-up!

Start to learn more:

Testimonials
Brochure
Videos
FAQ

Or book a demo to get started:

Book a Demo

If you run a school, childcare center, or other educational related business, you know how much of a hassle it can be to deal with tuition and billing. You have to send invoices, collect payments, track balances, and generate reports. And you have to do it all while keeping your families happy and your data secure. That's where TUIO comes in. TUIO is a cloud-based software that makes tuition and billing a breeze. We help you set up automated invoicing and online payment processing, and digitize your enrollment packages for you. You can also send reminders and tax receipts, and access real-time reports. TUIO works for any type of school or childcare center, from preschools to private schools to Montessori to after-school programs. And the best part is, the pricing is reasonable, and you get unlimited support from our awesome team. TUIO has a risk-free, no pressure live demo available, so you can take a look for free and see why thousands of schools love it. Don't let tuition and billing stress you out. Join TUIO today and see how easy it is.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

85 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(85)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

I felt that the training was not…

I felt that the training was not helpful and didn't seem very eager to help with my project

29. Dezember 2023
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Antwort von TUIO

We appreciate your feedback, Heather, and we're sorry to hear that your expectations haven't been met. Our support team has been trying to reach out to you, and we want to remind you that you're always welcome to contact us at support@tuiopay.com for any assistance you may need. We offer unlimited support to all our clients.

To clarify, we conducted a dedicated onboarding and training session on December 5th, 2023, within a week of your sign-up. During this session, we discussed various strategies for launching your project and provided detailed instructions for the next steps. We also arranged an additional session on short notice before the holiday season.

To assist with your 2024 re-enrollment, we prioritized your project and replicated your enrollment forms within a single business day from receiving them. Our team also invested considerable time preparing spreadsheets to help import your families onto the TUIO platform. However, this import process wasn't completed on your end, which meant the time we spent preparing couldn't contribute to your project's progress.

Based on our records, your re-enrollment is scheduled for February/March 2024, so you're right on track. Even if you need a little more support from our team, we're here to help you get things done.

We're committed to providing top-tier service and we're here to support you in any way we can. Let's work together to make your experience with TUIO a positive one.

Bewertet mit 5 von 5 Sternen

Best support experience

Whenever we need help they are always there for us. I have no issues with the system. Parent issues get solved by their support. 10/10 software

12. Dezember 2023
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Antwort von TUIO

Thanks for your support Alex!

Bewertet mit 5 von 5 Sternen

Highly recommended

TUIO came to us highly recommended. I can now see why as we got a lot of things under control that were problems for us previously. We got personal support from Etan, kudos to him.

12. Dezember 2023
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Antwort von TUIO

Thanks for the review!

Bewertet mit 5 von 5 Sternen

Very Helpful

The support is very helpful. The system saved us a lot of time and helped us communicate with our families and staff during the school year.

12. Dezember 2023
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Antwort von TUIO

Thanks for the great review!

Bewertet mit 5 von 5 Sternen

Excellent

TUIO provides an exceptional service. It's user-friendly and has improved our productivity tremendously. Worth every penny.

12. Dezember 2023
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Antwort von TUIO

Thanks for the nice review!

Bewertet mit 5 von 5 Sternen

Overall Great Service

Great service, I love it. It's saved us countless hours and made our processes much more efficient.

12. Dezember 2023
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Antwort von TUIO

Glad to hear Jayden, thanks for the review.

Bewertet mit 5 von 5 Sternen

Best in Class school software

TUIO has been a game-changer for our organization. It's easy to use, support is quick and friendly, and they’ve optimized our operations. Highly recommended!

12. Dezember 2023
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Antwort von TUIO

Thanks for the great review Adam!

Bewertet mit 1 von 5 Sternen

Do the free trial before deciding!

I had a decent experience with the people, but now I have this product that I can't actually use (the billing set up does not work for my facility). I tried to cancel and the company would not reimburse me, and I have to pay for 3 full years despite never being able to roll it out to parents.

2. November 2023
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Antwort von TUIO

Hi Leslie Erin, we don't offer a free trial. After your onboarding session there was no indication that you were having struggles. We are available anytime to help you post-onboarding, including unlimited training and support when needed. We have several daycares in Alberta using TUIO to great success so I'm not sure where the notion you can't use us for billing is coming from. You had been contacted by the billing department to explain the ramifications of cancelling the contract early. I've contacted you personally to discuss things and hope we can resolve this to where you are a long term client enjoying TUIO.

Bewertet mit 5 von 5 Sternen

Etan is amazing

Etan is amazing! He is always quick to respond to my e-mails, very clear and informative in his responses (not all techi type people are like that), and always helps us solve our issues.

31. August 2023
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Antwort von TUIO

Thank you for the review Sharen!

Bewertet mit 2 von 5 Sternen

The system is not very flexible and…

The system is not very flexible and gives little visibility to administration. Most things need a workaround.

19. Juli 2023
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Antwort von TUIO

Hi Svetlana, our support team will reach out to you to schedule a quick refresher session. We don't hear this kind of feedback often, so there may be an opportunity to get you where you need to be while using TUIO.

Bewertet mit 5 von 5 Sternen

Quick responses. Friendly team.

Quick responses by a knowledgeable team. Helpful, friendly, and patient with training and onboarding. Looking forward to using this program.

7. Juli 2023
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Antwort von TUIO

Thanks for the great review!

Bewertet mit 5 von 5 Sternen

Tuio's staff is always ready and…

Tuio's staff is always ready and willing to assist with any request simple or complex. Very Professional and attentive to the needs of their customers.
I appreciate all you do to assist me with my business.
Thank you

1. Mai 2023
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Antwort von TUIO

So glad to hear about your experience, and thank you for the great review Arlette.

Bewertet mit 5 von 5 Sternen

Changed my bank account information.

The customer support team responded to me quickly and solved my problem efficiently. Thank you!

24. April 2023
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Antwort von TUIO

Glad we were able to help, those changes are easy to take care of when needed! Thanks for the kind review.

Bewertet mit 5 von 5 Sternen

Whatever question I have

Whatever question I have, they’re able to answer! It’s a wonderful service to have. Thank you TUIO!

1. Mai 2023
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Antwort von TUIO

Thanks for the awesome review Sarah!

Bewertet mit 5 von 5 Sternen

The team at TUIO is constantly ready to…

The team at TUIO is constantly ready to assist in any way they can. They are all kind, knowledgeable, patient and courteous! Our billing system has been simplified and everything is now in one place. We have a clear "Birds-Eye" view of all the students, invoices paid and outstanding as well as a complete summary of our financial history. Thank you, TUIO for making our lives easier by relieving us of the monthly financial stresses of running a successful business!

2. Januar 2023
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Antwort von TUIO

We appreciate the top-notch review!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr