Tu clothing by Sainsbury's Bewertungen 18’280

TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The TU Supima cotton navy polo shirt genuinely shocked me. The fit was absolutely spot on — clean through the body without feeling tight, and the collar detailing instantly gave it that elevated premi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered and paid online , item arrived on time. Just as described in picture. Very pleased with my dressing gown, beautiful colour , warm yet light. Classy design . Reasonably priced, would recommend... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently ordered 2 sets of TU pyjamas, and the quality is very good, soft, and nice feeling on your skin. The pyjama I received is size medium, but it was my fault. I went to the store to return my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Mens chinos arrived covered in marks looking like an old pair of trousers. Tried to contact customer services a joke. The automated voice could not recognise the order no even though it was correct.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bekleidungsgeschäft

Über Tu clothing by Sainsbury's

Vom Unternehmen geschrieben

Shop Tu clothing
Shop womens clothing
Shop mens clothing
Shop kids clothing
Shop baby clothing

Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.

The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.

Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.

Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

18’280 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Would not recommend shopping online

I usually only shop in store. This time I ordered online as they did not have my size. When the item came it has marks all over the front pocket. It looks like bleach. I contacted them via chat to ask them to arrange a replacement. I was told it would cost me £3.50 to send it back which is wrong when it is a faulty item. There is no email to complain to. Just Facebook chat which when you search brings up a bunch of obvious scammers.

I like the clothing and think it's decent value, but I would never order online again as they take no ownership to resolve any issues.

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely satisfied with each item

Extremely satisfied with each item. Very good quality and reliable fit. Quick delivery and simple online ordering. Thankyou

24. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

Hi Sue,

We're so glad you're satisfied with your items, their quality, and fit! We appreciate your kind words about our quick delivery and simple ordering. Thank you!

Bewertet mit 5 von 5 Sternen

Contents as described and well…

Contents as described and well packaged. Good service. Thank you.

23. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

Hi Wendy,

We're so glad you're happy with your order and our service. Thank you for your kind words!

Bewertet mit 2 von 5 Sternen

Hello

Hello, l was wondering why you do not sell dress and skirt that fit women 5ft 2in - 5ft 4in all are to long it was the same last year, we are not all giraffes, that is discrimination on small women.
I would like to buy more items but you just can not get it.

23. Mai 2026
Bewertung ohne vorherige Einladung
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

Hi Josie,

We appreciate your feedback regarding our dress and skirt lengths. We understand your frustration with limited options for petite sizes.

Please message us on Facebook or Twitter quoting 'Trustpilot' and provide a copy of your review within the message. This will enable us to deal with your query a little faster.

https://www.facebook.com/argos/
https://twitter.com/ArgosHelpers
https://www.argos.co.uk/help/contact-us/

Bewertet mit 4 von 5 Sternen

Easy to order

Easy to order, arrived in store on time and collection process easy

13. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We're glad you found ordering and collection easy. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

Easy transaction

Easy transaction, prompt delivery & quality item as described 👌 well happy with purchase.

22. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We're so glad to hear you had an easy transaction and prompt delivery. We appreciate your positive feedback on the quality item!

Bewertet mit 5 von 5 Sternen

Good service and good product …

I am old and assistants were kind and thoughtful. Mugs were great too and cheap

10. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We're so glad our assistants were kind and thoughtful, and you enjoyed our mugs! Thank you for your wonderful feedback.

Bewertet mit 5 von 5 Sternen

Jeans fitted very well

Jeans fitted very well. Website was informative, staff were very helpful in store when click and collect. Altogether a good experience.

19. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We're so pleased to hear the jeans fit well and that our website and staff contributed to a good experience. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

Great service

I recently ordered 2 sets of TU pyjamas, and the quality is very good, soft, and nice feeling on your skin. The pyjama I received is size medium, but it was my fault. I went to the store to return my order and purchased the pyjamas in size small there. Very glad I did. Also, I would like to mention that the delivery was pretty quick.

15. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We are so glad to hear you are enjoying the quality and feel of our pyjamas! It is wonderful that you were able to find the perfect size in-store. We appreciate your kind words about our quick delivery. Thank you for your positive feedback!

Bewertet mit 1 von 5 Sternen

Where is my order

Where is my order. Order placed online via the Argos website on the 15th May email confirmation said would be ready to collect from my local store on the 16th May. No order has arrived and everytime I call and speak to someone I’m told it’s still within the collection window. How can a collection window start when no items have been delivered. Taken my money and giftcard I used for the purchase and no items to show for it. This isn’t the first time this has happened. Will not be shopping online with Argos/tu for clothing again

19. Mai 2026
Bewertung ohne vorherige Einladung
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We are truly sorry to hear about the difficulties you've experienced with your recent order and the repeated issues. We understand your frustration with the collection window and the delay in receiving your items. We are actively looking into this matter to prevent similar occurrences in the future.

Bewertet mit 1 von 5 Sternen

Trousers dirty

Mens chinos arrived covered in marks looking like an old pair of trousers. Tried to contact customer services a joke. The automated voice could not recognise the order no even though it was correct. It kept saying not recognised before I got the full number in. Feels like an excuse to not let you speak to them. Aa a long standing customer on line will not be buying again this item should never been sent out looking like this.

19. Mai 2026
Bewertung ohne vorherige Einladung
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We are truly sorry to hear about the condition of the chinos and your frustrating experience with our customer service. Please contact our social media team quoting Trust Pilot if this has not been resolved. Thank you for your feedback.

Bewertet mit 1 von 5 Sternen
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We appreciate your feedback. Please contact our social media team quoting Trust Pilot if this has not been resolved.

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order , convenient pick up, great quality products

18. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We appreciate your fantastic review! We are so happy you found ordering easy, pickup convenient, and products great quality.

Bewertet mit 5 von 5 Sternen

Very satisfied

Ordered and paid online , item arrived on time. Just as described in picture. Very pleased with my dressing gown, beautiful colour , warm yet light. Classy design . Reasonably priced, would recommend.

18. Mai 2026
Tu clothing by Sainsbury's-Logo

Antwort von Tu clothing by Sainsbury's

We're so pleased to hear you're delighted with your dressing gown! It's wonderful that it arrived on time and met your expectations for color, warmth, and design. Thank you for your kind recommendation.

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