Renewa Skin Bewertungen 437

Customer Service,Kindness, level they are willing to go to resolve your issue and make their customers happy,and they do return your calls,thank you Gail Sparks

I had only received the one bottle of the AgeDefy serum instead of the 6 bottles ordered so I sent an email to inform them of this and a prompt answer was received saying that a replacement of 6 bottles is on their way. Great customer service!

Matthew responded quickly to my question regarding the proper uses of my renewa device. Very positive and upbeat email. His answer included both a video tutorial and written instructions. Very thorough.

Great products. Swiss Serum totally got rid of my eye bags. EJ in customer service immediately fixed a problem I had with my order. Am using some of their other products as well. Will continue to buy from them.

Wonderful and easy to use products that work! Excellent customer service and VIP group for skin care learning is a plus too!

I didn’t receive shipping information so I reached out to customer service. Their response time was extremely fast! I received my tracking information and my item arrived the next day!

EJ has helped me greatly.I had some complications with my order due to technical issues on my end. I contacted EJ at customer service with a lot of questions. EJ got back with me promptly and has been very helpful in getting my issue resolved and has been very understanding with my lack of knowledge with technology. I’m old school and don’t typically do anything online. EJ is still working on my issue and I am grateful this company has people like EJ to deal with people like me, lol

I had a response to my "missing" product immediately. EJ, the person who addressed my missing products was very polite and helpful.

I decided to try the Renewalift non-invasive skincare device because I was looking for an effective at-home lifting solution without the cost and downtime of professional treatments. I’ve tried several skincare devices in the past, but many were either too aggressive or uncomfortable for regular use. Renewalift stood out to me because it promised gentle yet consistent results, and after using it for several weeks, I can say it has become a solid part of my skincare routine.

The first thing I noticed was the clean and simple packaging. The device itself feels lightweight but well made, and the ergonomic design fits comfortably in my hand. The curved treatment head follows the natural contours of the face and neck, making it especially easy to use along the jawline and neck area. Turning the device on and adjusting the intensity levels is very intuitive, even for someone who isn’t tech-savvy.

Before each use, I cleanse my face thoroughly and apply a conductive gel or hydrating serum. This step is essential because it allows the device to glide smoothly and prevents unnecessary irritation. I started on the lowest intensity level, which felt very gentle—just a mild warming sensation with a light tingling feeling. There was no pain or discomfort at all. After a few sessions, I gradually increased the intensity and still found it comfortable for regular use.

The most noticeable improvement for me has been in my neck and jawline. I tend to hold tension in this area, and over time my jawline had started to lose definition. Using the device in upward motions for about five to ten minutes made my skin feel firmer immediately after each session. After about a week of consistent use, my jawline looked more defined and my neck appeared smoother.

On the cheeks and nasolabial fold area, the results were more subtle but still positive. Rather than an instant lift, I noticed improved elasticity and a healthier overall texture. My skin felt firmer to the touch, and makeup applied more smoothly, especially the morning after use. I also used the device lightly on my forehead and appreciated that it delivered results without over-stimulating the skin.

One of the biggest advantages of Renewalift is that it is gentle enough for frequent use. Unlike some devices that cause redness or sensitivity, this one feels safe for ongoing maintenance. While it doesn’t replace professional treatments, it is an excellent option for anyone looking to maintain skin firmness and slow down visible signs of aging at home.

Overall, I would recommend Renewalift to anyone who wants a non-invasive, easy-to-use skincare device for long-term facial and neck maintenance. With consistent use, it delivers visible improvement in firmness and skin texture, making it a worthwhile addition to a daily or weekly skincare routine.

I have been sending emails enquiring about the status of my order and no one is responding. I placed my order and paid over five weeks ago. Can someone please respond to my emails.

The customer service is great. They called me to give me free gifts with my order.

Again, Matthew has been a source of help and support in a flurry of my emails and calls that produced no response
U turned to him frustrated and giving up on getting resolution to my missing product and within a few hours, he responded and turned my problem into a solution with my satisfaction as a result. Kudo to Matthew in Florida office!!

Excellent customer service and Mathew deserves a RAISE, because of him I will surely buy more products

EJ was most helpful in resolving my issue. She was professional and provided a quick response...I look forward to trying the RenewaLift to see what it can do for my skin.

EJ sent me a response the same day and suggested I try a few things first that might fix my problem. Then she said if these didn’t fix it, she would work with me on a replacement. Terrific! Luckily her ideas worked and I don’t need a replacement!

I've been using this product for a week now. I don't feel a huge difference yet!, but I saw my skin looks more a lit bit firmer. This might be because only been a short time. I was very more impressed with the service. Initially, when I received the product, only one of the glasses was working. I contacted a customer service named EJ, who responded to my email very quickly and sent a new pair of glasses to replace the faulty one. I was very impressed.

This is a gift for my mother who works so hard that it is evidently proof in her aging. But. The hard work left her feeling sad about her age. I am happy to find this for her with my guidance and help; I can see her face and self esteem change younger. I couldn't have done it without the help of EJ who is the customer service rep at Renewa because the order wasn't going to go through in the beginning! EJ was patient, empathic and friendly reminder through the ordering; he made me feel at ease that this is a great deal! Yes all pun intended. At first, I was unsure to disclose this as a present but I took the risk where I told him about us. He was able to direct me to the process. He made me feel assured and at ease about the whole thing; as he had a voice that you can tell who you can trust!

Saw many ads on social media for the Renewa machine; I didn't bite right away; a little skeptical; the price was reasonable but was it reliable? Would it really do what all these women using it claimed it would? 2025 would be the year I turn 65 and had this great planned to celebrate in Greece. I started to notice what I was seeing in my reflection, a little double chin, ugh! I finally decided I would give Renewa a try, When I received the machine (around May?), I thought about just doing 1/2 my face for the first month to see the difference but knowing what my schedule is like as a full time caregiver to my mom, I thought otherwise and did my whole face. I felt it was looking better. Then after about 5 months of use when I charged it overnight, I was surprised to find it still dead; so I plugged it in to the other usb port outlet for a couple of hours still nothing. I was really bummed out because I thought I might've overcharged it and wondered if I could get a batter replacement? I went online and submitted a message on the website and waited. It would be about a month when I remembered my message and that I don't recall ever receiving a response. I checked my junk mail folder to doublecheck, nothing; disappointed. I went back on the website and got the email address to customer service and sent a message that way; I think within a couple days to a week, I noticed a response from an EJ; yay! (My apologies, I am not certain if it is a male or female); but they addressed the issue I had written about and suggested I try plugging it In to another electrical outlet; if that didn't work then we would visit about replacing the battery. That was the simplest thing, and I felt silly for not even trying that on my own; what a great idea; it worked! The only reason I did not give 5 stars is because it took so long to get a response to my initial message that I left on their website; I felt like I had to chase it for a response. No customer wants to do this. I never received a reason why I didn't get a reply there. Once I contacted the company via email, I got a reply and follow up from EJ; much appreciated.