TripADeal Bewertungen 

We paid extra to travel direct from Melbourne to Hanoi and speaking with others who went on other airlines it was worth it. Hotel in Hanoi was not central so either had a long walk or taxi into shopping area and market. 4star hotels included were really more like 2.5 to 3 star. Restaurant was closed except for breakfast. Stayed one night on boat in Hau Long bay, crew and food very good.
Had a 3 night stay in the mountain area, our room located half way up the hill, 130 stairs to get there. Restaurant food mediocre but no other options. Tours to villages, caves etc mostly require a lot of walking up and down stairs and hills so need to be reasonably fit. Bed in hotel in Saigon had springs pushing up so very uncomfortable and parts of the room had mould.
We saw many caves, pegodas, churches and villages but no other entertainment unless you went on optional, expensive, tours.
Our tour leader for part of the tour, Thoy, was excellent. Just be aware of the expected tipping requirements of $10 per person per day.

Had a bad experience on my last trip to Scandinavia. Trip A Deal acknowledged and offered a low-level compensation monetary amount. It's been 8 weeks and still waiting for a refund. They find every excuse not to and repeatedly seek my account number in which I have provided twice! After this experience will not be dealing with them again. Next will be consumer affairs.

I am eager to write a review about my Trip-a-Deal experience of the 2-for-1 Unforgettable Japan, which ran for 7 days. Our trip took us from Tokyo, Mt Fuji, Kyoto, Osaka,, Nara and all the way back. Our tour guide was Dragon-San, a wonderful man who enlivened our trip and made the experience all the more pleasant. Here are a few reasons why this Trip-a-Deal adventure was an excellent one:

1) Dragon-San is amazing! Such a wonderful tour guide; friendly, pleasant and cared for all of us on the tour. He treated us like family, and ensured we had the best experience. He provided us with information about each historical site we visited, as well as the contemporary condition of Japan. Before each hotel, he would run us through each locale with nearby places to eat, thus facilitating a pleasant and seamless evening experience.

2) Our tour-guide was very flexible. Sometimes, things do not go according to the scheduled plan, such as when unforeseeable events occur. In our Kyoto day, there was a large amount of traffic, which meant that we could not see one of the planned attractions on that day, but rather went straight to the hotel as the sun had set. Nevertheless, Dragon-san managed to fit that sightseeing experience of Kyoto on a later day, as an intermediary stop, ensuring that we did not miss out on the spectacular Kyoto experience. This meant a lot to me, because I really liked that attraction!

3) The hotels were fantastic: Clean, warm, and located near shopping and eating complexes. These are the main features one would want in a hotel, and this is what we got. The quality of the hotels was simply stunning.

Overall, thank you so much for this beautiful experience. I truly enjoyed it, and this has made me want to come back to Japan again!

Just recently returned from the China tour.Due to such affordable price I had my reservations about the trip,but I have to say it is such a good value for money.China Tour exceeded all my expectations.
Out guides Michael and Jo-Jo were absolutely brilliant .So informative ,patient ,approachable and funny.The tour is full with activities and all the places we visited were mind blowing.
Will definitive look at going again.

The tour was listed as 5 star China & Yangtze cruise but the tour was anything but 5 star. Flew by China Eastern who make Jetstar look like first class, travel on China fast train in second class is an experience to be missed and the rushed tours even after the tip demands by guides was disappointing.
Bitten twice by Trip a Deal now - Never again

We have recently been on the 2 for 1 Unbeatable Japan 8 day tour. Our guide Dragon and driver Megumi were both outstanding. Dragon was very friendly, caring, knowledgable and has a great sense of humour.He was always available to answer questions and give advice. He was very well organised and everything worked out well.The hotels were fine and very clean.We enjoyed all the included and optional tours.

Our guide, Dragon was amazing. He was kind, friendly and helpful. He organised our trip so that we have enough time to roam around the tourist spot and take lots of pictures.
He shared information on where to eat that give value to your money, directions to local tourists spots (near the hotel) provide maps.
He looked for us especially when we were late.

Excellent service from our friendly Tour Guide Dragon and the Coach Driver Miyagi.Whatever short comings we had during the tour was made up by both of them in that beautiful country and we were treated like VIPs. Couple of hotels we were staying should have been better as they were not up to standards. We were charged extra $100 person as the tour was initially departing from Sydney but eventually it departed from Melbourne .

We recently went on the 2 for 1 Unbeatable Japan holiday and had the best time! Was a great way to see a lot of Japan in a small amount of time, including temples, bamboo forest and an optional trip to Hiroshima. Our guide, Dragon, made the experience so good. He spoke good English, was so helpful and nothing was too much trouble. The highlight for us was seeing a snow capped Mount Fuji appear while we were on the Fifth Station. Magic! Highly recommend this tour and hope to go again in the near future.

Well organised with knowledgeable guides.
Loved the major sights and the group we travelled with got on well and looked out for each other.

China Tour from Australia.
The tour looked great on paper but we were herded like sheep from one place to the next spending alot of time in the Pearl, Silk, Jade, Tea and the Chinese Medicine outlets. The hard sell was on at each of these venues. Some days we did not eat lunch till 4pm as we had to cram everything into the day. One day we opted out of the organised afternoon tour but still had to pay the $100 pp as we told our to guide to late! Overall, the hotels were lovely, but the tour was exhausing, with very minimal free time. The hotels we stayed out were way outside of the cities and if you did not want to join the organised but not mandatory bus tour you had to pay big money in a taxi to get any where decent. I guess you get what you pay for and for $1000 AUD each is was OK. We ended up spending another 3k on tours transport food and shopping. For an 11 day trip with the travel days being 1 and 11, it was far more expensive than I expected.

We did the Grand Japan Package and overall the tour was really good! We got to see so many different cities — Tokyo, Kyoto, Hiroshima, Osaka and more — and visited lots of famous attractions, shrines and temples. Our tour guide, Kanzawa (Dragon), was fantastic! He was very knowledgeable, always helpful, and spoke excellent English. I’d definitely recommend this tour to anyone visiting Japan for the first time and wanting a well-organized experience where everything is planned for you.
4 stars for the trip, 5 stars for our tour guide! We also had a very skilled bus driver (Eta) and we felt completely safe throughout the whole tour. 5 stars for him too!

TripADeal Grand Japan tour, October 2025. Easy to organise, kept well informed, value for money. Our tour guide Dragon and bus driver Eda were great. Very professional and went out of their way to ensure a stress-free trip. Dragon kept us informed and provided useful tips and suggestions for eateries, shopping and activities on our free days. I would recommend the company explore accommodation closer to main centres where possible. Majority of accommodations were great but there were a couple that could be improved.

14 day Grand Japan was amazing. We were able to see so much more by going around with the tour. Our guide Dragon was simply amazing and such a kind soul who made everything easy as so organised and great knowledge to get you to the right areas for the best pictures and experiences. The way he provided our hotel keys, gathered tickets at locations to make it faster through lines and the interesting talks on Japan made it relaxed and allowed everything to be enjoyed and not thinking about how you will get to the next place.
We went knowing some hotels were 3 star so weren't surprised by any and I was just one night so just focused on what we were there for and enjoy Japan.
Would recommend as the best way to see all of Japan.

2 for 1 North Vietnam Tour
Really enjoyed this tour, was exactly as advertised, very well organised, eye opening with stunning scenery and opportunities to mix with local communities. Tour leader Bobby was exceptional, always so helpful, fun, efficient and overall a genuinely nice man. Our bus driver needs a medal!!
I would have given 5 stars but while the staff at the Hanoi hotel were wonderful, the plumbing needs quite a bit of work. This trip was overall fantastic.

I booked with TripADeal for the “2-for-1 Warriors of China” tour scheduled for 15 October 2025. The booking was made on Thursday, 10 October 2024, for travel from 14 October 2025 to 27 October 2025. The cost of the tour was $6,057.98 AUD.
In addition, on 8 September 2025, I purchased an airfare upgrade for my mum, which cost $4,600 AUD. Therefore, the total cost of the tour was $10,657.98 AUD.
TripADeal was very quick to take my money, but when a family tragedy occurred, the death of my mum, they refused to provide a refund for the cancellation. My mum’s passing was an unforeseen and heartbreaking event that has been gut-wrenching for my family and me.
The sales representative from TripADeal was happy for me to cancel the trip to China but failed in her duty to inform me that I would not receive a refund or even a credit note for future travel. I have appealed under TripADeal’s hardship refund policy to request a refund, but to date, I have not received a single cent or any communication from them.
I will be taking this matter further with the Department of Fair Trading and ATIA. TripADeal has proven to be a dishonest and unscrupulous company. Do not trust TripADeal.

There are several aspects to this. Firstly the overall value is excellent, there were a few disappointments that I will outline but only 2 complaints. First I was not interseted in one particular optional extra tour in Bejing, there was an included activity in the morning and then the option followed on, only at the end of the included activity was I informed that if I did not go on the optional tour I would have to find my own way back to the hotel, as I am partially disdabled this was a daunting task so I felt intimidated into taking the option even though I did not want to. In short I felt stiched up.
Another thing that literally left me traumatised was also in Bejing, we were compelled to use public transport between to venues, was told only 5 or 6 stops, didnt like the idea but again felt intimidated into agreeing, the experience was absolutely horrifying, sardines doesn't describe the situation correctly, it was more like a grape press, we were all crammed in with no space to move or breathe, one lady actually collapsed and was obviously in great distress, I survived only because I was in a wheelchair and they could only sqeeze to a point, but being claustrophobic to the point of terror it was a horrific experience that I never want to experience again. We should have aleast been told what to expect and given an option of taking a DiDi.
Now just as a heads up to enjoy your trip, (1) You must use alipay makes life so much easier. (2) Download the Google translate app. (3) Download the e sim from Trip.com easy and you will need the Chinese phone number to order DiDi (same as Uber)
And lastly, the factory visits whilst you are not forced to buy anything, the operation runs like a well oiled wheel, very pushy and the payment machines ran red hot every time. Afterwards people approached me and said they couldn't understand how or why they spent ridiculous amounts on stuff they didnt want or need, just caught up in the hype, so of course buy it if you want it but stop to think, lastly and this is collective opinion, the optional extra tours were very pricey for what they were, I wouldn't do any of them again but each to their own I guess, hope this helps .

Just afew things that I forgot to mention, most of the hotels did not have a fridge (never managed to work out why?) but in all cases they would readily provide ICE upon request (esential for my beer) In most cases there was no sauses provided at breakfast (wierd) and in 2 cases not even salt and pepper (advice take a suply in those sachets of your own) and lastly I found out a bit late that the generic beer in 660mm at the loacal type outlets was 3.5 RMB cold, and the same in the hotel was like 18 RMB, and even in the supermarket (warm) was like 7-8 RMB, you figure

Well organised and action packed. Great guides very helpful

TripADeal "Trains of Switzerland" was to be the holiday of a lifetime.
TripADeal certainly not the best company we've ever dealt with:
- Total lack of empathy when we presented a medical emergency, they had our money well in advance, and were not at all interested in support or assistance.
- Tour ridiculously oversubscribed. FORTY people, with individual needs and personalities, FAR IN EXCESS OF SENSIBLE MANAGEMENT. Absolutely ridiculous!! (Fortunately, the Tour Guide PAUL TORMEY, sub-contracted by SWITZERLAND TRAVEL CENTRE, was experienced and equipped to handle the group... which had to be split into different accommodation at times) Full credit to Paul, but TripADeal should never have imposed this on him, or us.
Otherwise, Switzerland is drop-dead gorgeous and well-geared to handle tourism, the trains are fabulous, and the accommodation provided was great.
Added bonuses:
- provision of half-price Swiss Rail fare (however, this information was not included in the TripADeal info, which would have been helpful, especially for those of us who independently purchased this at 120CHF)
- transportation of luggage between hotels (thank you Switzerland Travel Centre)
Our recommendations:
Switzerland is an utterly fabulous destination,
A train trip around Switzerland is an awesome thing to do
Do your homework/research; Switzerland "does" tourism exceptionally well, and there are many many experienced tour companies who could give you exactly what you want.
Don't get sucked into the TripADeal "airfares included" drawcard - this sounds like a great big saving, but it actually isn't... besides, their flights are not necessarily convenient, people shoved on whatever flights which suit Qantas!!
Have a look at other (local) tour companies, without having to pay the % mark-up, and organise your own flights - at your convenience and suitability. You'll be surprised at how cheaply and how well you can manage your own personalised tour.

This was an excellent value-for-money trip. From the very comfortable, clean, and rather special coach, to the amount of ground covered in our week in Japan, the comfortable and clean accommodation, all added to the overall experience. What really made this the extra special tour that it was, was our wonderful tour guide, Dragon. Big shout out to our guide, Dragon San, and our driver, Aru San.