Valerie helped us book our holiday, which was showing as sold out on the easyJet website. She was incredibly helpful and patient, taking the time to talk us through all the available options. We reall... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Angela has been absolutely brilliant helping to book our holiday! We had trouble getting the rooms we wanted online, Angela sorted the problem straight away, called back when promised, everything was... Mehr ansehen
After experiencing issues with booking online Adam Hallsworth came to our rescue like our personal angel and got the job done for us taking time, and effort to rectify the issue we faced. He was so pa... Mehr ansehen
Christine - what a star! Having set our hearts on a particular hotel in Rome but finding no available dates on line, she sorted the issue out and dealt with everything over the phone. Super friendly... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktinformationen
Vereinigtes Königreich
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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EXCELLENT PROFESSIONAL SERVICE FROM MAX
I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.
Super efficient and helpful.
Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.
Adam was great
Adam was great. He was very patient with me and helped me book the trip. Made everything easy. Thank you. I will definitely come back in the fututr.
I was very stressed
I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.
Daniel sorted the whole thing for us
Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.
I'm very happy with the advicer that…
I'm very happy with the advicer that help me called David Pascoe he was very helpful,Patient,Understanding and found me a good affordable holiday for me & my son.
Great easy service would recommend
valerie was a wonderful help
valerie was a wonderful help, she didn’t give up and tried her best to help me which she did!
Valerie was so lovely and helpful great…
Valerie was so lovely and helpful great service and easy to talk too!
Great customer service
Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!
Excellent from start to finish
Excellent from start to finish, Adam was really helpful as well
Adam was absolutely great
Adam was absolutely great! I was having issues with flights and accommodation dates to suit my needs. Adam was able to find the ideal solution for me and the booking was made to my great satisfaction. 5 star service, he is an absolute credit to the his company!
I recently booked a holiday for my son…
I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.
After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.
From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!
The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.
I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.
100% recommended!
Adam was very helpful when booking our…
Adam was very helpful when booking our holiday to tenerife. We couldnt get the right flight time on easyjet holidays website so we called and Adam sorted it all out and found us a flight time we wanted. Thank you Adam.
HOLIDAY BOOKING
ADAM made the booking process simple and the fact that he can be easily contacted should the need arise is a real benefit.
I would happily recommend to family and friends
Valerie was a great help
Valerie was a great help, stopped me from making a big mistake with the flights.
Adam was very professional and was…
Adam was very professional and was extremely helpful and patient whist completing our booking
We were very pleased to secure our booking
Adam was my agent
Adam was my agent. Extremely helpful as the Easyjet app kept crashing, and was diverted to travel solutions network, who completed the booking and confirmation. Very professional, plus providing a mobile contact for any queries.
Holiday
Valerie was great today helping me find the perfect holiday for my family. Thank you.
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