Travel Solutions Network Ltd. Bewertungen 565

Thank you to Adam who has amazing customer service skills, ensuring the booking process was smooth and helped with my queries. Excellent in keeping us up to date.

Valerie was so kind and lovely and very helpful booking my holiday

Spoke with Adam today absolutely fantastic customer service booked my holiday with confidence and Adam explained allthe process from start to finish recommend

Adam,who dealt with my problem was very polite,efficient and professional in sortiing the matter to my satisfaction.He is a credit to your company.

Daniel was brilliant. He was very helpful in helping us finalise our holiday booking which we struggled to do on Easyjet website.

Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma

I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.

Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.

Adam was great. He was very patient with me and helped me book the trip. Made everything easy. Thank you. I will definitely come back in the fututr.

I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.

Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.

I'm very happy with the advicer that help me called David Pascoe he was very helpful,Patient,Understanding and found me a good affordable holiday for me & my son.

valerie was a wonderful help, she didn’t give up and tried her best to help me which she did!

Valerie was so lovely and helpful great service and easy to talk too!

Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!

Excellent from start to finish, Adam was really helpful as well

Amazing! Friendly, helpful and easy!

Adam was absolutely great! I was having issues with flights and accommodation dates to suit my needs. Adam was able to find the ideal solution for me and the booking was made to my great satisfaction. 5 star service, he is an absolute credit to the his company!

I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.

After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.

From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!

The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.

I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.

100% recommended!