Traveasy 

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I booked 3 EgyptAir tickets (DXB–CAI, 14 Oct) on Traveasy. One passenger’s name was wrong on the confirmation. I emailed and called within minutes of booking, three days before the flight, and asked f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The customer service was prompt and very supportive especially as it was my first time using the website. Nirav assisted in a complicated issue and effectively resolved it for me. Thank you

Bewertet mit 5 von 5 Sternen

Well I found this site and thought I would give it a go and book a flight with them So I booked it online and everything was simple and great then when I finished I had a phone call back from a lady... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I booked a flight Ticket from Traveasy, while the experience can get stressed, they always make it work at the end. The initial Ticket details I got were wrong, But kudos to their support team for pro... Mehr ansehen

Unternehmensdetails

  1. Flugticketagentur
  2. auch in
  3. Flugsuchmaschine

Vom Unternehmen geschrieben

Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.


Kontaktinformationen

Verstoß gegen Richtlinien

Alle Bewertungen

(2'802)

545 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Booked a ticket from Dubai to…

Booked a ticket from Dubai to Delhi....Money debited but no confirmation received...tried reaching call center but no response...very bad service ...Email:
Passenger Name: Amit Gangurde

11. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Classic Bait-and-Switch! AVOID at all costs.

Do not book with Traveasy. They use illegal "bait-and-switch" pricing tactics and fake fares to lure you in from Google Flights. (Reported to the ACA)

I found a flight advertised for £773. I clicked through to their website, booked it, and they put a pending charge of £773 on my credit card. Shortly after, I received an email from their team claiming the fare was suddenly "no longer available" due to a live airline update. They refused to issue my ticket unless I paid them an additional £150 (bringing the total to £923).

Here is the catch, if you book directly with the airline it would cost £861. If I had panicked and paid Traveasy their ransom, I would have paid £62 more than the direct airline price!

To make matters worse, after they emailed me to say the £773 fare didn't exist anymore, I checked Google Flights and their own website again. The price is STILL THERE!!!

I'm not the only one who's had this from them as you can see here, it's predatory tactics and they need to be shut down.

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointing.

Very disappointing experience.
After paying, I received a receipt confirming the amount charged, but nothing showing what I'd actually booked—no itinerary, no booking details, and no ticket confirmation. At the moment, all I have is proof that I've paid this company, with no confirmation of the flights I've purchased.
When I contacted customer service, the experience was equally frustrating. I was repeatedly told to "listen, ma'am" and that I "didn't understand," rather than having my concerns addressed. It felt dismissive and unhelpful.
I'm now left waiting to find out whether my booking has actually been processed, whether there will be an issue with availability, or whether I'll be asked to pay more. This uncertainty is unacceptable after payment has already been taken.
Looking back, I wish I'd booked directly with the airline and paid the extra £20. It would have been worth it for the peace of mind.

3. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor if you are rescheduling for any type of emergency

I couldn't be helped to reschedule my return flight even though the reason to reschedule was a national restriction (because of ebola outbreak in our country), they promised to get back to me in 72 hours and only came back with no solution and stopped responding to me, i lost alot, next time deal directly with the airline, I learnt my lesson the hard way, oh and after booking with them I received a message and payment link to send more money Even though I had paid the amount listed already, beware of this

28. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I do not recommend

Based on my experience, I would not recommend using traveasy. I found them through google flights as the cheapest proce for a price from london to new york. I booked the return flight and a few hours later they called me up to say that the price had gone up and I would need to pay a further £150 to recieve the tickets. Despite claiming they did not have the tickets themeselves, meaning they had not spent my money, they would not even offer a full refund. I tried multiple times to call them up and request further help and a refund but three times I was told to await a callback but recieved none.

21. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam

Scam, the last poster said enough. You book the ticket, then they phone you up saying the price has changed. If you dont accept the price hike, they then charge you a cancellation fee. In our case it was £50 and this was apparently 'a good will gesture'

18. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Misleading Pricing and Poor Customer Service

I booked return flight tickets through this company because their advertised fare was lower than that offered by other travel agents. However, after completing my booking, I received a call from a customer service representative informing me that the reservation had not been confirmed because the ticket price had increased during the booking process. I was told that I would need to pay an additional £70 to secure the booking.

As I was able to find better fares elsewhere, I declined to pay the additional amount and instead requested to cancel the booking. I was then informed that cancelling the unconfirmed booking would incur a cancellation fee of £120.

I find this practice unacceptable and highly misleading. Charging a significant cancellation fee for a booking that was never confirmed is unreasonable and reflects poorly on the company's customer service. Based on my experience, I cannot recommend this service and would advise others to exercise caution before booking flights through this website.

1. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAMMERS - 0/5 Stars

Scam company - Horrible Customer Service - Malware links for payments - appalling service - ZERO STARS

They will falsely advertise a flight (Slightly cheaper) then immediately demand an extra payment and blame it on the airline, which is a lie. Then withhold your booking until you pay. This is a high pressure scam tactic and all of their companies need to be shut down for mal practice

When it comes to travel use a reputable site… it isn’t worth the stress. I do not want any refund only for this company to close its doors. I am making a complaint to CAA also as this happens to countless people clearly!

Lastly, as a ‘legitimate’ agency you should take customer complaints seriously. And not get sh*tty with them! It Wasn’t exactly a cheap flight that was purchased

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not reliable

They deducted the flight fee and did not provide a confirmation email. When I escalated they asked me to provide a confirmation email. Still chasing for a refund. Avoid if you want to protect your money and sanity!!

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

i did online booking for 4 travellers…

i did online booking for 4 travellers and made the full payments - I was asked to contact the company which I did and was told that one passengers fair has gone up and need to pay extra which i objected to and eventually they honoured the booking and issued confirmation. The officer I spoke to was very understanding and supportive which helped to resolve the issue to my full satisfaction.

28. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Thanks

Decent price, but if a delay receiving eticket and unclear on it as to how to get boarding pass.

Mony was really helpful on the phone to clarify.

27. Juli 2026
Bewertung ohne vorherige Einladung

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