TopmaQ Bewertungen 

428
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

A company is only as good as it's back up for it's products or services. TopmaQ helped me work through a pump diagnosis and ultimately will send a replacement pump. My client and I are well pleased... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Relatable Sigh of Relief "You know that sinking feeling when your gear dies and you realize the warranty is toast? Yeah, that was me. I was already mentally preparing for a fight. But Topmaq flip... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I brought a torq wrench from them that didn’t work so I tried to email them multiple times to get a refund and was ignored will never deal with them again day light robbery.

Bewertet mit 5 von 5 Sternen

Another purchase form Topmaq, but this one wasn't straight-forward. Stock issue at the nearest branch meant inter-island despatch. This introduced a 3rd party delivery delay with a Track and Trace... Mehr ansehen

Unternehmensdetails

  1. Werkzeuggeschäft

Vom Unternehmen geschrieben

Our focus is to provide quality gear, equipment and machinery for Industry and DIY users at affordable trade pricing. We eat, sleep and breathe tools, construction gear, building and home products


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

428 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.7

Alle Bewertungen

(428)

35 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Rang on Monday got the call centre,was…

Rang on Monday got the call centre,was told someone would ring back on Tuesday never happened.
Tried again today again call centre was put on hold for 2 to 3 minutes
A same really as was ringing up for a farmlands client,not a good look

15. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good customer service from ....??

Good customer service but took a little bit long to respond. "......👩" is requesting some information for me which is very helpful, sorry I'm not sure who I was speaking to as they didn't introduce themselves. Hoping to hear back soon.

9. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service! Above and beyond what I expected when visiting this site for an air compressor. Really competitive pricing compared to what I found on trademe and they even matched a lower price found elsewhere and threw in some extras to honor the particular item I saw which was totally unexpected. Will shop again for any air related items I may require in the future.

8. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy comms

Easy communications, and answered all my questions in a timely manner- thanks team

7. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Engineered product reviews on their own site

Ordered a tape from Topmaq 2 weeks ago, it arrived in good time, but doesn't measure from 0, I need to put a nail exactly 242mm from where I'm measuring from to get an accurate measurement on the other end of the tape. Very odd.
I was told this was normal for a longer tape measure, but my Yamayo 50m, 100m, Stanley 50m and Komelon tapes in the past have all started at 0.
I wrote a 3 star review for their tape on their website, while the build quality was better than expected, the measurements meant it was less than suitable, and they still don't advertise the fact, and haven't published my critical review of the product.
It's because of that I can only give them 2 stars, I can't trust a company that picks and chooses the reviews for their products, and tries to offer a refund, less postage, less a restocking fee, for a product that isn't fit for purpose.

If the tape was advertised that it started 242mm after the hook, I wouldn't have purchased it, they debate that this is normal, but in the meantime fail to advertise it as such.

11. August 2021
Bewertung ohne vorherige Einladung
TopmaQ-Logo

Antwort von TopmaQ

Hi Callum,

This measuring tape is designed and pictured with a loop end, ideal for holding when pacing out or for anchoring into the ground with a peg. This allows you to line up the starting point more precisely when measuring a space like ground for example.

The models you are referencing that start at zero feature a hooked end designed to grab and measure from an edge.

Your review was awaiting moderation as we manually check these as they are often littered with spam putting our customers at risk. Your review has since been approved and is live on the product page.

You may find this article informative from a measuring specialist in the UK.
https://www.thetapestore.co.uk/knowledgebase/How_to_Choose_the_Right_Tape_Measure.html

Bewertet mit 1 von 5 Sternen

Disappointed

Disappointed. Tried to call the store 25 times over a period of 2 hours...the answering service continuously switched between the branch and "main office" which is the same.I sent an email as suggested on the message and checked for a response a number of times. Finally travelled from the opposite side of the town to find out if the item I ordered had arrived. 4 shop assistant were behind the counter standing around and the phone was ringing continuously. I asked one of them do you not answer the phone? The response: We are too busy and never answer the phone on Saturdays...I voiced my dissatisfaction to the manager who was blase‘ about my concern over spending my Saturday morning driving around town which could have been easily resolved if the "busy” staff would have answered the phone. Poor performance and maybe done by design to lure people into the shop.

7. August 2021
Bewertung ohne vorherige Einladung
TopmaQ-Logo

Antwort von TopmaQ

Hi Michael,

Our call centre is closed over the weekend. Unfortunately due to the extreme amount of growth we have experienced in the last 24 months we are unable to answer every phone call and customers in-store take priority over answering phone calls. We apologise for your experience. You had not been contacted yet as the goods you had enquired about had not yet arrived at our branch for collection.

Please refrain from threatening our staff or any customer service representatives in future.

Bewertet mit 5 von 5 Sternen

Love Topmaq!

Love Topmaq!! Quick delivery. Easy to use website. Every time I use them I have a really great experience will continue to use them

19. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

price products

price products, price point is excellent, delivery timeframes more than acceptable. have purchased before, and most likely purchase in the future.

12. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very easy trade

Very easy trade. Goods arrived in good time and were well packaged. Good product and a good price.

12. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Broken part

Part arrived a week later separate to the other part was wrapped in bubble wrap and a courier bag and was completely broken, sent photo of part and email and have not had any reply.

11. Juli 2021
Bewertung ohne vorherige Einladung
TopmaQ-Logo

Antwort von TopmaQ

Hi Paul, A replacement has already been issued and dispatched to you.
We apologise for the damage caused by the courier.

Bewertet mit 4 von 5 Sternen

The product was just what we needed…

The product was just what we needed thanks. It was needing to be replace once due to damage and this was because the packing on the side railing was insufficient and they were damaged in transit. Thank you for the quick replacement. When we received the 2nd replacement product that was also damaged but ok enough to use. I would suggest you look at how it is protected during shipping, particularly when you pay $75 for having it shipped

6. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Shortchanged

Delivery quick and product ok but shortchanged on the length the flexible hose was stretched to maximum before cutting ( normal for them ) leaving the useable length 25%short.

6. Juli 2021
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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