Toolshouse Bewertungen 

Bought a blade sharner but it was delivered to the wrong address and they refused to refund or send a replacement.

I recently placed an order, but although the product shows as 'collected,' I never received it. To make matters worse, the company's customer service has been extremely difficult to reach, and rather than resolving the issue, they seem to be shifting the blame onto me as the customer. This experience has been incredibly frustrating, and I hope the company will take responsibility and resolve this situation promptly

Excellent price, quick delivery.

Excellent service

Unfortunately I made and paid for my purchase but two days later my order had been cancelled and my money refunded, you did send an email stating the supplier had no more stock but I’m sorry in my honest opinion you shouldn’t take my order or my money if you don’t have the stock already in house.

Great price, quick delivery and very good communication.
Thank you

Good company to deal with and cheapest around

Item never arrived. Won't reply back to emails

Excellent service provide. My order arrived very quickly. Very helpful customer service.

Excellent service, first class delivery service, excellent product, great value for money.

Great service arrived on time, as discribed, works well.

Item not delivered

Fast and reliable service 👌, great communication throughout, product as described 👌. A +++.

THESE MUPPETS ARE CHARLATANS My last last review was a bit curt, so here’s the story. Ordered a BBQ, it arrived. It was awful. Bent grill bars unevenly spaced and paint peeling off them!! I think they were meant to be non stick? I could straighten the bars but paint flaking off them was not what I wanted to cook on! E mailed pics ( about 10) and said I don’t want goods not fit for use. They said I got what I paid for. I should have spent more money if I wanted quality! So £140 for a charcoal burning BBQ isnt expensive? And to rub salt in the wound, I’d have to pay £10 to return it. I’m a stubborn person in such matters, but after innumerable emails I was close to the 30 day return limit. I gave up and paid to return it. The emails to me were borderline offensive. DO NOT GIVE THEM YOUR HARD EARNED!!

The best deal I could find. But nothing wrong with the quality known product. How do they do it?

Quick delivery. Helpful staff.

I bought a mains fuel transfer pump, which is excellent. It is a heavy peace of kit which had obviously been dropped in transit resulting in the alloy base plate arriving bent. I have managed to straighten it to some degree, the packaging needs to be improved for such a heavy item. Otherwise excellent product and service.

Good price, arrived quickly and as described.

First class service from Toolhouse,I ordered a replacement Hyundai engine which arrived within two days,the item was well packed ,it only took 30 mins to install and once installed started first time,the communication from Toolhouse regarding delivery was excellent,I wouldn’t hesitate to use Toolhouse again.