Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation c... Mehr ansehen
Unternehmen hat geantwortet
When you have to make a call to this company, you've definitely got problems at home. Don't be afraid, the call will go smoothly, make sure you have your income and expenditure and be truthful. The ca... Mehr ansehen
Unternehmen hat geantwortet
Ian the gentleman on the phone, was extremely helpful and understanding of my situation. He helped me work out a plan without any pressure.
Unternehmen hat geantwortet
Spoke with Ian after burying my head in the sand and avoiding all contact for a number of months dues to mental health issues. He was very understanding of my situation. And helped in every way he cou... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.
Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Mish has helped me a lot with my finance and told me what I should do. So yes they are excellent at it. Thank you Mish.

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Spoke with Hira, very pleasant and efficient lady,thanks for your help

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I would like to personally thank Mekella, Case Manager at TM Legal.
I cannot put into words the relief this woman gave me today. I called feeling extremely frightened, overwhelmed and emotionally exhausted by a situation that has been causing me enormous stress. I was even prepared to pay a debt that I do not believe is mine simply because I was desperate for the situation to end.
Mekella did something I will never forget. She listened to me — not just as a case number, but as a human being. She gave me the time and space to explain the difficult circumstances behind the account and the domestic abuse I have experienced. She showed me compassion, patience and understanding when I was emotional and struggling to speak.
Instead of treating me simply as someone who needed to make a payment, she listened carefully to my circumstances, reassured me that I should not be going through this, and told me she would escalate the matter and do everything she could to try to find a solution. For the first time, I felt that someone genuinely cared about what had happened to me rather than seeing me as just an account or a balance.
I ended that phone call crying, but this time they were tears of relief. A burden I have been carrying for weeks suddenly felt lighter. For the first time with this situation, I felt that somebody had genuinely heard me and wanted to help me rather than judge me.
Mekella, if you ever read this, thank you. You gave me hope today when I desperately needed it. Your kindness may have been part of your working day, but to me it meant far more than that. I will never forget how you treated me.
There may be other women experiencing abuse who are frightened to explain their circumstances or ask for help. I hope my review gives even one of them the courage to speak up, because speaking to someone like Mekella can make an enormous difference.
TM Legal are very fortunate to have her. Five stars simply aren't enough. ❤️

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I had the pleasure of speaking with a lovely and very helpful customer service agent by the name of Mish he was very understanding and
Thoughtful in helping me today

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A big Thank you to Amanda she is so helpful and sweetheart and understanding person she helped me with solving a big problem to me and am so greatful for that she is the one who answered my call a great service from the beginning to the end 💖

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Mish was patient, kind and empathetic. This helped make a difficult time easier.

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Spoke to a lovely lady called michaela she was lovely . She was very friendly and really helpful. Was able to sort out the problem and told me if I ever had to contact them again I could ask to speak to her again.

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Person was lovely, helpful and everything was sorted fairly quickly

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Great service! Mish was extremely patient.

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Yash was very helpful and guided me through everything I rate the experience a 5 star

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He was absolutely amazing he helped me with everything I needed help with he was so polite

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The advisor Mr LINDO is the best person, he has been very helpful to me. 10 of 10

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Helpful chat where we went into the details of the case and found a solution to close this off.

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Beth from TM Legal was really helpful and easy to deal with. She explained everything clearly and was very professional throughout. Definitely a 5-star service.

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Colene was absolutely amazing with help for me.
I am disabled and so I need alot of help with my anxiety etc.
Thank you so much xx

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Spoke to Mish today ,, he made me feel a lot more comfortable about my situation that a have been put in ,, as my ex-partner had accumulated a lot of debt in my name and he is going to start dealing with the dispute that I have raised.. thank you Mish

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A brilliant constant she was one of the best I’ve spoke to 5stRs

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I had credit taken out in my name fraudulently with Jacamo mens magazine and for 2 months my emails supplying evidence to close the case had been overlooked today after calling the office to explain the situation the case was finally closed. I would like to send my thanks to the professional polite agent I spoke with Micheal Lowe for finally dealing with a putting an end to an unnecessary past few months.

Antwort von TM Legal
I was very well looked after by Connor. He was very attentive and kind. Thank you!

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