TIDE Bewertungen 

I first came across TIDE through my freelance operations work. Across the businesses I work with, keeping ecommerce and inventory systems in sync is a recurring challenge. When you’re selling DTC and fulfilling wholesale orders from the same stock, you need accurate, real-time information to avoid selling stock that’s already been committed elsewhere.

Every system has its limitations, and TIDE has helped bridge those gaps. We’ve been able to set things up around how each business actually works, which has made managing orders and stock much easier and helped prevent overselling.

The team has also made the whole process feel much less daunting. Harry has been so responsive and helpful, and it’s been a pleasure working with him. That support makes a huge difference when you’re juggling several systems and need to get things resolved quickly.

I’ve since recommended TIDE to several other businesses, and they’ve all had a great experience too

TIDE has been an integral part in our process with native integrations following short. Excellent customer support and running smoothly so far.

TIDE's solution is both highly configurable and easy to use, thanks to the personal human-to-human support from their team.

We've used TIDE for five years. The team at Talisman provided excellent customer service from the very start. As our business needs have evolved, TIDE's customer success manager, Harry, has given us careful attention as we've talked through our changing processes and he's helped us configure our WooCommerce/Unleashed integration to match.

Highly recommended for not only the quality of the product, but also the quality of the support.

TIDE is an excellent company to work with, and the level of customer service has been consistently high. Every member of the team is attentive, helpful and quick to resolve any issues that arise. We have been using TIDE for around eight weeks, and it has already made a real difference to the way we organise our business, helping us work more efficiently and productively.
Mike Brown Bigg Red

Excellent company to deal with and customer service is very good. All members of the TIDE team are very attentive and solve any issues that arise. We have been using TIDE for several months and it has made our organisation for more productive.

Harry was quick and very effective in helping in our integration - thank you Harry!

We have been working with Harry and his team to manage the integration between two applications, and the experience has been exceptional. Their deep technical knowledge has been instrumental in creating a seamless flow between our customer experience and our back-end operations.

What sets them apart is their communication. Whenever a problem arises, they are incredibly quick to identify and resolve it, often within minutes or a few short hours. We are currently working together on further process improvements to make our operations even more cohesive. Harry’s team is professional, responsive, and dedicated to helping us build a smooth, customer journey. If you are looking for a reliable partner for complex integrations, I highly recommend them.

I recommend Tide if you're looking for a bespoke software integration. They've pulled together two for us (Woo Commerce to Unleashed and TikTok to Unleashed) and on both projects were diligent and responsive - even kind when we were slow on the uptake!

Both integrations have been running for almost a year without a hitch and it's encouraged us to take the plunge on making big changes to our tech stack this year as we know we have a reliable partner to handle connectivity.

Harry, Mckenzie and team are great. They are very generous in offering their time on the startup, and responsive and efficient to requests for help during the setup process.
Harry is well skilled in finding the most robust and pragmatic solutions when API customisation isn't quite perfect.
Highly recommend this team!

We'd been having some problems integrating our Tiktok Shop with Unleashed with other providers. The team at Tide were great trouble shooters and they were able to implement a real custom approach that worked!

We've been working with Tide for a year and due to some operational changes, were considering an alterative solution. After rigourously testing it, Tide came out as the clear winner. Both in terms of capability and incredible support. You won't go wrong. Highly recommend the Tide Team.

We have been using Tide to connect Unleashed to our Magento 2 website for about a year now. So far everything is working as expected and the stock sync and order flow is correct. There were a few niggles getting everything set up and performing how we wanted but that was expected and the Tide team has always been helpful in resolving these issues with us. Overall Tide has done exactly what we wanted and I would recommend their software to other eCommerce vendors.

Tide always responsive and extremly helpful

Amazing company to deal with and the support team is amazing!

We had a couple of minor connection issues but the team at Tide Connects worked tirelessly to discover the causes and get things operational ASAP. Their support and communication is fantastic. Highly recommended.

Great Product and a fantastic support team

Nic, Harry and the team always go the extra mile to understand our particular business needs so the solution is always adapted for us!

Working with TIDE resolved all our TikTok issues. In a short time, the team at TIDE had it all up and running and fed invoices through our accounts system.

Brilliant team and excellent support. Thanks

Shopify and Unleashed integration with the complexity of our business needs, can be a challenge, but with Tide Connects it's been seamless and efficient. Their expertise in linking these platforms is evident in the smooth flow of data and processes. From inventory management to order fulfillment, the connection seems to be robust and reliable. Their solution has streamlined our operations, saving us time and reducing errors. The support team is knowledgeable and responsive, addressing any concerns promptly. Overall, their service has been great so far, making them a trusted partner in our growth journey.

Great Support team, always at hand to help. Great system with a user friendly dashboard.