THORPE PARK Resort Bewertungen 

601
•
TrustScore 1.5 von 5

1.7

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

11 year old daughter had an inset day so took her as a special treat thinking we wouldn’t have to queue too long on a rainy weekday in October in term time…. How wrong I was. Hyperia and a... Mehr ansehen

Bewertet mit 2 von 5 Sternen

We went as a family on a Friday (the kids had an INSET day) we had to queue for over 1hr just to get in, security was like airport security and not a great start to a fun day out. Queues were 60-70min... Mehr ansehen

Bewertet mit 1 von 5 Sternen

After purchasing £380 worth of fast track tickets for the day 6 of the big rides kept closing then reopening causing issues with the fast track tickets. Spend most of the day returning to customer ser... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Terrible customer service. Paid £24 in total to activate the refillable coke freestyle cup over 2 days. No ice in any of the machines and the drink coming out was warm and flat. I was assured after da... Mehr ansehen

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1.7

Ungenügend

TrustScore 1.5 von 5

601 Bewertungen

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1.7

Alle Bewertungen

(601)

68 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

SHOCKING OUTRAGEOUS RIP OFF

SHOCKING OUTRAGEOUS RIP OFF. This park charges thousands and thousands of teens £30 to wait in hot queue for 8 hours. My son went today and got on 2 rides in total. It's a total SCAM. DO NOT waste your precious time or money.

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT GO. BORED ASF

Long horrible wait in queues up to an hour or more. You barely get to go on any rides even if you come when they open. Ridiculous how much money you have to spend to go on the fast tracks for each ride. You have better off doing something else. Very upsetting and boring

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

the cabins were disgusting and flooded…

the cabins were disgusting and flooded during stay and eventually changed the room for something a bit better but overall poor. the top this off on the last day the last ride i went on was bumper cars and when getting bumped the bar crushed into my ribcage and broke my ribs. i had addressed this to thorpe park and they offered tickets for the park to visit again. as if this was going to happen. as for the injury they were in total denial of this even though medical evidence suggested otherwise. shocking to say the least and i would dismiss visiting there ever again let alone stopping over. joke of a business and very poor customer service. avoid!!

22. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Have to wait 43 minutes in 35 degrees for a drink

I'm in a theme park after paying 130 pounds from r tickets 2x 85 pounds for silver fast pass and 54 pounds for hyperia fastpass and 18 pounds from refill cup and took a taste from the vending machine and it was warm and did not taste right walked to another machine and was told I had to wait 43 minutes for a ther drink. No wonder Merlin is in trouble. In the old days the staff dispensed the drinks if it was wrong no problem was replaced. Went through another set of dispense machines at saw ride not t working. There are s dirt all over the place and none cares.

27. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great day at Thorpe

Great day at Thorpe, fourth trip so far this year. Despite the bad weather ride availability was as good as you could hope for. Staff were great and special mention to Cooper on The Swarm, who during one of the weather closures, was very chatty with me & a couple of other people who stayed in the station queue to wait for it reopening - great seeing the passion about theme parks the team have

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Upsetting birthday visit to Thorpe Park

My daughter went to Thorpe Park in April to celebrate her 16th birthday. Instead of having a birthday meal, she choose to have the money spent on fast passes for her and her friend. We paid for the entry with Tesco vouchers. The fast passes were for the 5 big rides (not including Hyperion) but 4 of the rides were shut when they arrived. Some stayed shut for the whole day and others were open and closed throughout the day. Even when they used the passes the queue was 30 minutes. Hyperion was a 2-hour queue due to so much else being closed. I fully appreciate some technical difficulties and some queues but the whole day was a disaster and my daughter was so upset. When I complained, the response was that the queues were as normal and they offered a discounted return trip with one fast pass. Thorpe Park used to be amazing but now they over fill it and do not care if people have a bad experience. There are better places to spend a day.

25. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great... even on a Bank Holiday

We went this Bank Holiday Monday - slightly fearing the worst, and had an INCREDIBLE day!!!

We got to go on all the [AMAZING] rides we wanted too with 30 minute queues, tops

All the staff [including security] were brilliant; getting to and leaving the car park was incredibly easy; and the whole day was amazing value for money - plus the park looked immaculate

I cannot rate this place highly enough

Well done team!!!

4. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The 'Theme' was closures and delays

4 rides closed while we were queuing and had to leave the queue. Another 2 we decided to wait out the delay and eventually got on.
At any one time there were 2-4 rides closed.
The rides we did get on ALL had delays announced.
Yes it's a Theme park, the theme being closures and delays CONSTANTLY.

19. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unsafe overcrowding

Unsafe overcrowding, hours of queuing, and no response from management

We recently visited Thorpe Park (7–8 April 2026) and Chessington World of Adventures (4 April 2026), and the experience was extremely disappointing and, at times, genuinely unsafe.

At Thorpe Park, we spent over an hour just trying to enter the park, followed by queue times of 100–180 minutes per ride. Despite spending most of the day in queues, we only managed two rides on the first day. Multiple rides broke down after long waits, with little to no clear communication from staff.

The most concerning issue was the dangerous overcrowding at park entry on the second day. Crowds were pushing forward to the point where I had to physically shield my nine-year-old child, who was crying and frightened. At that moment, I was genuinely concerned about our safety. This level of crowd management is completely unacceptable.

We also experienced issues with Fast Track being unusable despite prior contact, and even when it worked, it still involved significant waiting. Food service was slow and disorganised, and overall the day felt like poor value for money.

Our earlier visit to Chessington showed similar problems—long queues, repeated ride breakdowns, and overcrowding to the point where even the zoo was difficult to navigate.

What is most frustrating is that after raising these issues directly with Merlin Entertainments, we have received no response.

This does not feel like a one-off bad day—it feels like a systemic issue with overcrowding and poor operations. Until this is addressed, I would strongly caution families, particularly those with young children, before visiting.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible

Terrible if you are looking for a nice family day out don't go here..Staff untrained and rude go elsewhere !!!!!!

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a rip off

Read the small print
I bought 3 x Bronze Fast Passes what a total waste of money
I understood this was 3 x rides but it’s only crap flat rides
Not only that but were closed in the day
I didn’t use the pass at all and asked for a refund and they don’t want to know
What a rip off

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It seems that history is reapeating…

It seems that history is reapeating itself. Lik two years ago i come to thorpe park near easter. I need 35-40 min only to get in to the park passing to the security, just to see that some rides closed and others with a huge waiting time up to 120 min at hyperya. Dissapointing.

8. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Expensive and not great

It’s a shame UK theme parks dont take a leaf out of Orlando’s theme parks. UK long queues for very short rides. Mainly all rollercoasters, no interactive rides like Harry Potter or Star Wars (like America). Park wasn’t the cleanest, staff just going through the motions and the food absolutely rubbish and total rip off (nothing I didn’t expect sadly!). Fingers crossed that when universal arrives in the UK they emulate what they have achieved in America and else where. Thorpe park and the Merlin group really need to up their game!

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

peak

Overcrowded but such a good experience and so fun, great rollercoasters. Idk about that burger king thoughhh..

17. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

W Thorpe Park

I am a proud thorpe park anual pass holder and i visited 39 times last season its kinda my home but i love it

9. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If you like queuing then you'll love thorpe park...

Corporate greed at its finest. If you like queuing then you'll love thorpe park. 1 hour and 35 minutes to queue for a 1 minute long ride - that ended up being rubbish. And that's the standard across rides. The park is only open 8 hours, so that is four rides a day... you do the math. Not worth it. They oversell tickets by FAR too much, terrible experience. Do not reccomend. Mental torture queuing for such a ridiculous amount of time.

5. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Discrimination against hidden disabilities

Thorpe park as part of Merlin entertainments are now discriminating against Autism ADHD and other neurodivergent conditions. This is no longer a safe space for people with hidden disabilities. As RAP pass holders we are extremely disappointed with this unfair treatment. We will not renew our passes again , or use any of Merlin parks again

5. Februar 2026
Bewertung ohne vorherige Einladung

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