The Savanna Bewertungen 

581
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast. I have one request, when an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Mehr ansehen

Bewertet mit 1 von 5 Sternen

How happy was I to finally find a miniature bottle of Amarula! More so as it is a gift for a special occasion. I waited longer than anticipated for delivery but Royal Mail was at fault not Savanna. Fa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Mrs Balls chutney greatly recieved, at a good delivery time and packaging. However, Not all items ordered were delivered due to their system not being updated that the item was actually out of stock.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittelhändler
  2. Delikatessengeschäft
  3. Frischemarkt
  4. Lieferant von Fleischprodukten
  5. Südafrikanisches Restaurant
  6. Weinhandlung

Vom Unternehmen geschrieben

The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

581 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(581)

239 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Very Dissappointed

Firstly I did not receive my 2 tins of creamed sweetcorn and secondly I was seriously upset with the quality of the 6 Gem squash I ordered as they were old and orange in colour and 2 of them were the smallest gems I have ever seen. Certainly nothing like the photos.

22. August 2026
Bewertung ohne vorherige Einladung
The Savanna-Logo

Antwort von The Savanna

Hello Laila,

Thank you for your feedback, and please accept our sincere apologies for the missing creamed sweetcorn and for your disappointment with the gem squash.

We understand how frustrating it is to receive produce that does not look as you expected, especially when you were expecting the fresh green gem squash shown in our images.

Please email us at customerservice@thesavanna.co.za with your order details and, if possible, photos of the gem squash. We would like to investigate this with our team and make sure we resolve the matter for you.

Kind regards,
The Savanna Team

Bewertet mit 5 von 5 Sternen

What a pleasure to receive my box of…

What a pleasure to receive my box of goodies from The Savanna, as have 2 birthdays coming up in September, one of them being mine, my 80th, we plan on celebrating in style. Everything in the box was well packed & delivery arrived when stated. Its always a pleasure to shop with the " Savanna"

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Disappointed 😞 see update

Gem squash should be deep green. Very disappointed to have received old yellowed squash. Tasteless and stringy. UPDATE. SAVANNA RESPONDED WITH FULL REFUND. TOP MARKS FOR CUSTOMER CONCERNS

21. August 2026
Bewertung ohne vorherige Einladung
The Savanna-Logo

Antwort von The Savanna

Hello Susan,

Thank you for your feedback, and we’re sorry to hear that you were disappointed with the gem squash you received.

Please note that the gem squash we currently sell is fresh and recently harvested and is not old stock. Depending on the growing conditions and maturity at harvest, gem squash can develop a more yellow color and may differ from the deep green appearance you are familiar with.

That said, we take your comments regarding the taste and texture seriously. Please email us at customerservice@thesavanna.co.za with some details and, if possible, a photo of the squash, so we can look into this with our team.

Kind regards,
The Savanna Team

Bewertet mit 3 von 5 Sternen

Ordered Boerewors and Gem squashes

Ordered Boerewors and Gem squashes. Not tried the Boerewors yet. Bit disappointed about the gem squashes. They are all yellow already. Since there are only two in our household I was hoping to stretch them out but looking at them we will have to eat them as soon as possible.

21. August 2026
Bewertung ohne vorherige Einladung
The Savanna-Logo

Antwort von The Savanna

Hello Peter,

Thank you for your feedback.

We’re sorry to hear that you were disappointed with the gem squash. Please note that the current crop is fresh and was recently harvested, and the yellow coloring is not an indication that the squash is from an older crop or past its best.

Due to growing conditions and maturity, some gem squash can develop a more yellow color while still being fresh and suitable to eat. We do understand, however, that you were expecting the familiar green gem squash and wanted to keep them for longer.

If you have any concerns about the condition of the gem squash, please email us at customerservice@thesavanna.co.za so we can look into this for you.

Kind regards,
The Savanna Team

Bewertet mit 5 von 5 Sternen

Love the products!

Love the products!
The order got delivered to me promptly despite them being super busy with orders.
The biltong is the best I’ve tasted since leaving SA!

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was literally very impressed

I was literally very impressed, the time frame was fast, everything was very well packaged and nothing broken. Good quality meat bursting with traditional flavours. Thanks so much for making it a great experience! Highly recommend it.

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Quick delivery but unfortunately a lot…

Quick delivery and everything packaged really well. I just didn't receive a can of sweetcorn that I had ordered...

21. August 2026
Bewertung ohne vorherige Einladung
The Savanna-Logo

Antwort von The Savanna

Hello Sophie,

Thank you for your review and for your kind comments regarding the delivery and packaging.

Please accept our sincere apologies that the can of sweetcorn was missing from your order.

Please email us at customerservice @ thesavanna.co.za so we can look into this for you. We would really like the opportunity to make this right.

Kind regards,
The Savanna Team

Bewertet mit 5 von 5 Sternen

Can’t wait to have squash with my…

Can’t wait to have squash with my supper tonight! And am equally delighted to have Mrs B chutney and tomato & onion mix. Extremely impressed with the order/delivery time & will definitely order again. Thank you very, very much for making this old lady’s day.

20. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Disappointed

I've had good experience in 5he past but my recent order of gem squash was disappointing as they were mostly last years crop by the look of them, not fresh as before.

18. August 2026
Bewertung ohne vorherige Einladung
The Savanna-Logo

Antwort von The Savanna

Hello Joyce,

Thank you for your feedback, and we’re sorry to hear that your recent gem squash did not meet your expectations.

Please be assured that the gem squash we currently sell is fresh produce and is not stock from last year. Due to the warmer weather and growing conditions, the current crop can be more mature, resulting in a slightly deeper color and a sweeter taste than you may have experienced previously.

We also understand that freshness and quality are important, particularly when you are looking for that familiar taste of home. We appreciate you bringing your concerns to our attention and will share your feedback with the relevant team.

Kind regards,
The Savanna Team

Bewertet mit 5 von 5 Sternen

The overall experience is great

The service is great.
we’ve ordered now twice from Savanna and both times the delivery was within a couple of days, the packaging is very good and we can’t fault them! We absolutely love savanna cider and so happy we found it in the UK where we can just order online without any hassle.

3. August 2026
Bewertung ohne vorherige Einladung

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