Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... Mehr ansehen
I paid £100 for the long cast iron lidded rib roaster which is pictured and described as being protected by a porcelain enamel. It isn’t, there is no protection, you have to season it and maintain it... Mehr ansehen
This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
DrellaBet online gaming platform begins with a polished sense of occasion, then gradually reveals a much more energetic side. The presentation creates atmosphere without turning navigation into a puzzle. Game categories, promotional information, account settings, and payment controls remain clearly arranged, allowing players to settle in quickly before deciding how adventurous the session should become. The first choices may include high-RTP video slots with theoretical return figures available for comparison. Beyond them, high-volatility releases introduce wider swings and irregular feature activity. Crash games replace gradual anticipation with compact rounds driven by timing. Progressive jackpots, enchanted wilds, scatter combinations, multipliers, free spins, and bonus buy options add unexpected transformations throughout the wider selection. Eligible newcomers may receive a welcome package containing deposit bonus value and free spins. The accompanying terms explain wagering requirements, rollover conditions, participating games, contribution rates, and expiry periods. Reading these details before activation keeps the offer understandable and identifies what must be completed before winnings associated with promotional funds can qualify for withdrawal. When the spectacle pauses, DrellaBet presents a practical financial area. Supported deposit methods and withdrawal methods are collected inside the cashier, with verification procedures helping to protect account activity. Transaction records provide a clear view of recent movements and pending requests. Submitted withdrawals follow payout processing based on the chosen option, completed checks, and any promotional conditions linked to the relevant balance. DrellaBet preserves its atmosphere across smartphones and tablets. High-RTP titles, volatile slots, crash games, offers, and payment tools stay accessible through the responsive interface. Players can move from a release to something more intense or inspect a transaction without leaving the experience behind. Join DrellaBet, review the welcome offer, choose your next chapter, and add a sharper twist to the story.
Kontaktinformationen
Unit 7a, Holmes Chapel Business Park, Manor Lane, Holmes Chapel, Cheshire, CW48AF, Crewe, Vereinigtes Königreich
- 01477410333
- customerservice@thegrillstore.co.uk
- thegrillstore.co.uk
3.6
Akzeptabel
191 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DrellaBet
We appreciate you taking the time to leave your comments.
Great price and quick delivery on my…
Great price and quick delivery on my Kamado Joe big block charcoal.
30. April 2024
Antwort von DrellaBet
Thank you for sharing your feedback with us. It is always appreciated.
Falsely advertises stock, doesn’t respond to any emails
This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a half since (other than to change their false advertising to now being “out of stock”. This website uses False advertising to win business. Have reported to ASA and trading standards. Raising a bank refund.
10. Mai 2024
Bewertung ohne vorherige Einladung
Fast delivery
I simply needed to stock up on BBQ charcoal. They had what I wanted at a price slightly better than most. It arrived much faster than expected. I’d definitely use them again.
28. April 2024
Bewertung ohne vorherige Einladung
Antwort von DrellaBet
We appreciate you leaving your feedback. Thank you. The Drellabet team.
Delivered to wrong addresy
First delivery attemp to a wrong address. Customer service not responding at all.
10. April 2024
Antwort von DrellaBet
Thank you for your feedback. We appreciate you taking the time to share it.
Large Brick Bbq Charcoal-Komodo Joe
Easy ordering, good selection of items, kept informed and my order was delivered very quickly, with good packaging.
8. April 2024
Antwort von DrellaBet
Thank you for your review. We value every opinion shared with us.
The Drellabet team.
Perfect and service was great
9. April 2024
Great product with great service !!!
25. März 2024
First time user: very impressed
First time using The Grill Store and I’m very impressed. Quality product, fast delivery and not unreasonably expensive. All good and I will be back for more, if we ever see sunshine again.
20. März 2024
Prompt delivery of Komado Joe charcoal…
Prompt delivery of Komado Joe charcoal at a reasonable price.
11. März 2024
Apparently in process of moving since…
Apparently in process of moving since November 2023. I am unable to return a defective heater for£94.99 because I need the company to send labeling for Parcelforce to send back and to get reimbursed. No one should buy from this company.
22. März 2024
Bewertung ohne vorherige Einladung
Antwort von DrellaBet
Hi C.Polet, We're sorry for any confusion regarding your return item. On inspection a memeber of our team attempted to email your requesting a contact number and suitable time to discuss the product fault in detail. This may have ended up in your emails Spam folder. I can confirm a return has been arranged for your item. Kind regards, The Grill Store Team
Great communication
Great communication. I had a specific request with my order of Lumpwood. The team came back to me instantly with a highly positive response.
6. März 2024
Don't buy anything from here!!!!
Don't buy anything from here!!!!! Please listen to all the reviews about poor customer service because it is impossible to contact the company. I ordered a product which was delivered with no issues. However I want to return the item as it doesnt work for me. I emailed about this but I have yet to receive a reply and it’s been almost a week. Their phone number is pretty much a dead end as the call goes to voice mail which is full so you can’t even leave a message. I contacted them via instagram and got no reply. I only bought it seeing as the returns policy was within 30 days of purchase. But they don't even have a phone number that works or an email address that gets looked at during business working hours. Please purchase elsewhere!!
20. Februar 2024
Antwort von DrellaBet
Hi JL, we’re sorry to hear you’ve had difficulty contacting us to discuss your order. As mentioned on our phone lines we are currently in the process of moving sites and are temporarily unable to monitor them at all times. Our customer service email is monitored but we’re unable to find any communications from you. We accept this may be an internal issue/error and will certainly look into this. A member of the team will be in touch to resolve your return request shortly.
Kindest regards,
The Grill Store team.
Great buy and service.
I researched a lot before purchasing this as there are so many bean bags and often they are rubbish but it’s difficult to know!
This one however is brilliant! It’s strong and great quality. My son loves it and we are already making space for the next one we buy.
Delivery was initially delayed but I contacted the shop and they rectified it and sent a new one fast track which we received!
29. Februar 2024
Antwort von DrellaBet
Thank you for taking the time to leave us a review Becky! As a family business this means a lot. We’re thrilled to hear your son loves his new Extreme Lounging Bean Bag!
Really poor customer service
Really poor customer service. Placed an order nearly a week an ago and no further communication. Unable to contact the company. Starting to wonder if they are a genuine company
23. Februar 2024
Bewertung ohne vorherige Einladung
Fantastic service got the beanbags for…
Fantastic service got the beanbags for this coming summer brill firm to deal with very quick delivery
29. Januar 2024
I have not received my purchase and I'm…
I have not received my purchase and I'm unable to get in contact with them.
12. Dezember 2023
Antwort von DrellaBet
Hi PLU, so we can resolve this issue for you can you please contact us with your order details at customerservice@thegrillstore.co.uk
Well package fast delivery
4. Januar 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.