Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... Mehr ansehen
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Das sagen Bewerter
This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... Mehr ansehen
I paid £100 for the long cast iron lidded rib roaster which is pictured and described as being protected by a porcelain enamel. It isn’t, there is no protection, you have to season it and maintain it... Mehr ansehen
This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
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Kontaktinformationen
Unit 7a, Holmes Chapel Business Park, Manor Lane, Holmes Chapel, Cheshire, CW48AF, Crewe, Vereinigtes Königreich
- 01477410333
- customerservice@thegrillstore.co.uk
- thegrillstore.co.uk
3.6
Akzeptabel
191 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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They advertise "Instant withdrawals"…
They advertise "Instant withdrawals" but they all take minimum 5 business days, im waiting for one since 8/10/2026
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von DrellaBet
We appreciate you taking the time to leave your thoughts. Thank you.
3 knives and a sharpener
Bought 3 knives and a sharpener and was disappointed in the presentation sharpener was in a box which wasn't appropriate for the item a box containing which included kitchen utensils, and the knives just wrapped in bubble wrap would have thought a better presentation when giving as a gift Emailed company twice and no response I paid a reasonable price so to me just want your money and no after sales explanation
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von DrellaBet
Hi Denise, we believe this review has been left accidentally or by mistake as we do not sell knives or sharpeners. We’re sorry to hear you’ve had a poor experience with another company.
Antwort von DrellaBet
Thank you for your review. Your feedback is always appreciated.
Well worth the money
After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong material, it fits the BBQ nicely and has two velcro type fastening straps that you attach to the metal struts at the base, making the cover secure.The cover was well packaged and delivered quickly
10. September 2024
Antwort von DrellaBet
Thank you for taking the time to share your feedback. We appreciate every review.
Antwort von DrellaBet
Thank you for sharing your perspective. Every review is valuable to us.
Didn't receive left message sent email…
Didn't receive left message sent email zero response. Terrible service
27. August 2024
Antwort von DrellaBet
We appreciate your feedback and thank you for taking the time to leave a review.
Antwort von DrellaBet
Thank you for your comments. We value every piece of feedback we receive.
Kamado Joe Classic charcoal basket
This is a brilliant piece of kit, I should have bought it much earlier. Makes cleaning so much easier.
Great service from the Grill Store, very speedy.
20. Juli 2024
Antwort von DrellaBet
We appreciate hearing from our community. Thank you for your review.
Broil King BBQ and cover
Great product, good customer service, easy to navigate webside.Will buy from them again and will recomend them in future
9. Juli 2024
Antwort von DrellaBet
Thank you for sharing your experience. Your feedback is appreciated.
Just as ordered 👍🏾
20. Juli 2024
Antwort von DrellaBet
We value all feedback and appreciate you taking the time to leave a review.
Antwort von DrellaBet
Thank you for your feedback. We appreciate every opportunity to hear from our users.
Amazing company and service
Amazing company and service. Prices are very competitive hence the purchase of my Komado Big Joe 2.
It’s been lit since my purchase last Monday 😂
Thanks guys
6. Juli 2024
Antwort von DrellaBet
We appreciate you sharing your thoughts with us. Thank you for your review.
Highly recommended Grillstore !
Dave at Grillstore was really knowledgeable on all things bbq and really helped choosing the right equipment delivery was personal and on time ! Highly recommend grillstore !!
4. Juli 2024
Antwort von DrellaBet
Thank you for taking the time to leave your feedback. We appreciate it.
Awful
Awful! Order never arrived and you cant get through to anyone as mailbox is full and customer service dont reply to emails. Only got a response once i hot social media
4. Juni 2024
Antwort von DrellaBet
Every review matters to us. Thank you for sharing yours.
Royal Mail lost my order
Royal Mail lost my order, the grill store did not hesitate in sending me a new one, great service and great quality!
1. Juni 2024
Antwort von DrellaBet
Thank you for your review and for taking the time to share your opinion.
The item we were sent was not as pictured
The item we were sent was not the same as the web site picture, so I was unsure if it was correct (parts were totally different). It was a charcoal grill, and the instructions given said it was unsafe to use with the wrong barbeque. It has taken 2 weeks to get advise from he grill store, which is disappointing as I bought this as a birthday gift for my husband. We have today received an e.mail telling us how to adapt it for use on our barbeque, and assuring us it is safe. Time will tell!
21. Juni 2024
Antwort von DrellaBet
We appreciate all feedback and thank you for sharing yours.
Awful
Awful! Ordered a BBQ on 3/6. Order confirmed by email. Delivery not received. Sent 2 emails to them with no response. Tried to phone and it goes straight to a mailbox that it full. DO NOT BUY FROM THIS COMPANY
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von DrellaBet
Thank you for leaving a review. Your feedback is always welcome.
Great company
Great selection of products so easy to find what I wanted. Well packaged and quick delivery. One happy customer.. Thank you
31. Mai 2024
Antwort von DrellaBet
We appreciate your time and thank you for sharing your thoughts.
37cm Cast Iron Skillet
Excellent quality and very reasonably priced. Very speedy from order to delivery. Have used it 3 times already and only had it 5 days.
28. Mai 2024
Antwort von DrellaBet
Thank you for your feedback. We value every review we receive.
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