Great service from Steve at GardenHearth. I was kept fully informed about delivery, and when I had questions regarding my Cozze grill, Steve has been swift with his helpful advice. I would thoroughly... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Great service from Steve at GardenHearth. I was kept fully informed about delivery, and when I had questions regarding my Cozze grill, Steve has been swift with his helpful advice. I would thoroughly... Mehr ansehen
Unternehmen hat geantwortet
Product turned up fine, well packaged, good quality. One delay occurred in delivery but GardenHearth let us know - good communication is a key plus in my book. Happy!
Unternehmen hat geantwortet
Easy to order. Extremely helpful and very quick delivery too. Haven’t unpacked it because it is a wedding gift but hoping easy to assemble and a top bbq !
Unternehmen hat geantwortet
Although we had a couple of issues putting together our outdoor cupboard from Cozze when I reached out to garden heath who supplied it to us a customer service representative Steve was very quick to r... Mehr ansehen
Unternehmen hat geantwortet
GardenHearth's mission is to transform your garden into a haven of warmth, friendship, and culinary delight. GardenHearth was founded by ex-Kiwi Steve, who wanted to bring his lifelong passion for outdoor living, dining, and entertaining with him to the UK. Now based in the heart of London, we are dedicated to bringing the luxury and comfort of outdoor living right to your doorstep. At GardenHearth, we believe that every home deserves a space where cooking, dining, and socialising come together under the open sky. That’s why we provide an exquisite range of Outdoor Kitchens, BBQs, Outdoor Fireplaces, Fire Pits, Pizza and Outdoor Ovens, Outdoor Shelters, and a variety of accessories to enhance your outdoor lifestyle. We take pride in offering products from the top brands in the UK, ensuring that every item is of the highest quality and design. Our selection is curated by experts who understand the nuances of outdoor living and are passionate about helping you create the perfect setting for your garden gatherings. Though our roots are in London, our reach extends across the UK ensuring prompt and efficient delivery to your door. Our dedication to excellence doesn’t end with our products; we are also committed to providing exceptional customer service. Our team of outdoor living specialists is equipped with the knowledge and expertise to guide you through every step of your GardenHearth experience. If you have any questions or require assistance, we warmly invite you to reach out to us. Embrace the art of outdoor living with GardenHearth. We’re here to help you kindle the embers of your outdoor sanctuary.
71-75 Shelton Street, London, Vereinigtes Königreich
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Great service from Steve at GardenHearth. I was kept fully informed about delivery, and when I had questions regarding my Cozze grill, Steve has been swift with his helpful advice.
I would thoroughly recommend GardenHearth.

Antwort von GardenHearth
Although we had a couple of issues putting together our outdoor cupboard from Cozze when I reached out to garden heath who supplied it to us a customer service representative Steve was very quick to respond and tried to help .The delivery was prompt but I was left with a lot of packaging and wooden pallets to dispose of.The help video needs updating it needs vocal support and panning out as it’s too close to the item and you can’t see exactly what you need to do properly also only some of the parts were numbered so when using the manual that accompanied the product you had to guess the correct part when finally assembled it took a day and a half it looks stunning and very sturdy

Antwort von GardenHearth
Easy to order. Extremely helpful and very quick delivery too. Haven’t unpacked it because it is a wedding gift but hoping easy to assemble and a top bbq !

Antwort von GardenHearth
Product turned up fine, well packaged, good quality. One delay occurred in delivery but GardenHearth let us know - good communication is a key plus in my book. Happy!

Antwort von GardenHearth
Steve made the purchase of our Firepit and accessories very easy even the delivery etc to a shipping agent for onward destination the Canary islands thanks Steve

Antwort von GardenHearth
I purchased a bbq and parasol and after 3 months had a problem with one of the screws on the parasol. I contacted the company and dealt with Steve. He could not have been more helpful in trying to resolve the problem, which seemed to be a manufacturing hiccup rather than theirs and kept me fully updated with progress. My problem was resolved and I would not hesitate to recommend this company for the quality of goods and excellent customer care.

Antwort von GardenHearth

Antwort von GardenHearth
Really great service from Garden Hearth. La Plancha grill arrived on time and in great shape .. and response time on further enquiries has been very good as well. Very satisfied!

Antwort von GardenHearth
I had a great experience shopping with GardenHearth. Their team was able to advise me on the BBQ that would best fit my needs. I received my delivery quickly and all went super smooth and I absolutely can't wait to start using it this summer - my backyard is definitely summer ready! Excellent customer service and I look forward to shopping with these guys again.

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Immediate replay and on-time delivery, better price.

Antwort von GardenHearth
Great experience from a friendly company offering top notch garden hearth products. Thrilled with our bbq !

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Great customer service. Very responsive to queries and quick delivery service.

Antwort von GardenHearth
Really great service and very responsive to queries

Antwort von GardenHearth
GardenHearth delivered exactly what I was looking for quickly. Thank you

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Ordered a gas pizza oven and one of the stones was broken. No issues replacing and they had sent a new one. Great customer service - emailed on a Saturday morning and got a reply a couple hours later! Stone arrived Tuesday. Would buy from them again

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Beautiful lamp/flower solar planter! Bought 2, beautiful, speedy delivery and excellent customer service to.
Excellent company

Antwort von GardenHearth
Incredible customer service!
Steve from GardenHearth Ltd went above and beyond to resolve an issue I experienced after the BonFeu accessories I purchased from GardenHearth didn’t fit the Bonsolo stove I had been gifted as a bday present. It turns out the issue was caused by a faulty part on the stove, and although the stove wasn’t purchased from GardenHearth, Steve contacted BonFeu (the manufacturer) and arranged for a replacement part to be sent out to me! I wouldn’t hesitate to recommend GardenHearth - this level of customer service is rare nowadays - I will now make GardenHearth Ltd my go-to company for garden products. Thank you again Steve

Antwort von GardenHearth
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