The GP Service Bewertungen 

I requested an appointment and wrote what it was regarding.
As soon as online video appt started the doctor told me it's not something that can be dealt with via video consultation.

I requested a refund as they should not have accepted the appt on this basis.

Customer services have fobbed me off for a week now. I have emailed in numerous times.

Terrible service. I would not recommend to anyone.

Terrible normal GP service answer within short time but this Service is longer wait

Been waiting for my prescription since january still not recieved it im an investor for them aswell

From start to finish, they listened and showed empathy.
Easy to talk with, no question was classed silly.

Poor online GP service. Doctor was late and was not able to use his mic. Lack of empathy and no real attempt to listen to my symptoms. And then the prescription they provided was not accepted until you point out the instructions for the pharmacist.

Dont respond unless hound them havent updated my portal so still says awating dispensry waiting days for updates on orders

Signed up 25th March and took delivery once all checks and consultations were done. Received my prescription today. 😊

Truly life changing,no more stress,just great meds

It has been a really bad experience form the start. The only part that was reasonably satisfactory was my initial video call appointment.

Getting hold of people or even getting a response is extremely poor and have waited a few days before receiving any form of contact.

The medication provided is of really poor standard and did nothing for me apart from dry out my tongue 🤪 and made me feel in the sick side.

Overall, a very poor service and product which leaves me with no hope going forward. I have put in a complaint and also have asked how to cancel my subscription.

We will see how long it takes to get a response and I will be following this up with cancard. I do wonder if anyone else has felt as disappointed to the point that they feel like they have been conned???

It says "Total £49" in absolutely huge letters and then they charge you 69. Other than this, the service works very well. But hidden charges or misleading info means automatic 1 star for me.

I had a lovely consultation with Joanne who was very patient and kind who had great advice where needed. I am now a patient (new) once my prescription was sorted it arrived promptly and I’m looking forward to my follow up appointment to see how I’m doing. 😊

Incredibly efficient service. Can not fault this service.

Good communication an very professional
Friendly service was straightforward
An informative so in all a good experience

Really impressed thank you great service

So far so good, whatsapp chatted with the Team, vid call with Doctor, then pay for prescription and then waited couple days for delivery, arrived on time,well packaged, signed RoyalMail.

I had a brilliant first time experience with this
company thanks to Dr Diane Leung. Highly recommended.

Ok So far not as quick as I'd thought it would be bit of a wait to get sorted but being reasured things will run smoothly and quickly now set up just waiting for medication now so can't say what products are like ATM

Great service, no fuss no drama

I went through procedure of answering questions seven or even more times, they didn't send any code to my email and I paid £9.90 for nothing just right at the beginning.