The GP Service Bewertungen 

After not being able to make a same day appointment at my normal GP's I realised I had this service. After completing my health profile in the app I managed to book my apointment within five mins and actually had the appointment 45 mins later. The doctor had a frinedly manner and was very helpful.

I was having a hard time getting a repeat script via NHS which had been stressful, so I made an appointment online with The GP Service. There were some technical issues logging into my account and the staff were very helpful. The process was easy and stress free, the doctor was friendly, kind and understanding. I got my prescription within 10 minutes. I would highly recommend The GP Service to friends and family. Fantastic service.

Fake... they have taken my money and are uncontactable

Cannot contact treat it by phone, constantly goes straight to answer machine, no person responding for weeks and no response to my emails. my order is messed up and no way to correct it on line or speak to someone about how to correct it. very stressful and disappointing

I was back in the UK briefly between two business trips, and I had a sore throat with no temperature. I just needed some medicine in case things got worse in the next few days. The online doctor I saw was very helpful, and the service is very efficient (although there were some computer problems to set it up). For anyone in the same position as I was, I highly recommend the service.

Great service and lovely doctors who are amazing at helping when you can't access your usual doctor. They've rescued me on holidays and at weekends. I can't recommend the lovely Dr Desai enough.

Complete fraud. Once you put in your card details, they withdraw more than the amount quoted. The website doesn’t work and you can’t get through to the doctor. No chance for refund if that’s the case.

Took my payment but no doctor turned up.Have been waiting on the phone for 12 minutes so far but no one answers. This outfit may well be a scam.

The medication that I was prescribed was not for the condition that I had been diagnosed with during the consultation. I didn't know this until I had collected and paid for it and then looked up what it was suitable for. In fact, one of the side effects was that it can cause the illness that I had, so was completely wrong.
I then had to wait another 2 days to get an appointment with my own GP to get the correct medication and pay for another prescription.
I have written to the GP Service to complain but have had no response so will refer to the GMC.

Excellent Service
Quick and very Thorough
Dr Eddie was thorough and professional throughout my consultation. I am very happy either way The GP Service.
Thank You

Good very fast on time

I used this service earlier this year as I needed to be seen by a GP and was satisfied with the service at the time. However, my recent experience (October 2025) was very disappointing. The booking site clearly stated “Talk to a Doctor” and “See a Doctor,” so it was reasonable to expect a consultation with a qualified GP. However, the person I saw was not a GP - I was informed after the consultation had ended and I queried the notes provided that the person that I saw was a a clinical team member. I booked an appointment with a GP, not a clinical team member or prescriber.

The website’s claims that all doctors are registered with the UK GMC make this particularly misleading, and the booking process should clearly indicate who patients will actually be consulting with.

Also, the consultation notes they provided contained no actionable advice or follow-up plan, merely restating what I had already mentioned. I was expecting medical guidance and next steps, as I had this from them earlier in the year, but not this time! Service has gone downhill!

To make matters worse, the company has not replied to my follow-up/complaint emails for nearly two weeks. I have since used another online GP service that provided a much higher standard of care and ensured that consultations were conducted by registered doctors.

Offered same advice as a pharmacist and advised me to see my GP (which I didnt do as I needed an urgent response). Told me to take painkillers (which Im already doing)!!

Very good and very helpful

Very polite. Helpful. Listen to your own symptoms and happy to look into the medication you’re happy taking.

rushed appointment, wrong & inappropriate medice prescribed. A joke & dangerous consultant & embarrassing. Avoid at all costs

Fast delivery’s and fast problem solving

Very poor systems. They didn’t even know which of their partner pharmacies sent my first prescription which created problems on their portal.

Zero stars. I suspect this is a scam.

GP was brusque . Her office had a lot of traffic noise and the connection was constantly freezing.