I purchased Rug Culture Arabella Natural Rectangle Rug online to replace my old bedside rug, though I’m always a bit skeptical about buying soft furnishings online since you can’t see the true colours... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fast delivery to regional area. Beautiful rug , great quality and better than described. Wrapped perfectly and safely for being left outside. Was worried about spending so much on this rug however it’... Mehr ansehen
Ross and the team at the Flooring Guys Slacks Creek have been so helpful and their knowledge and advice really made the experience of choosing the right product an easy one. They price matched immedi... Mehr ansehen
Unternehmen hat geantwortet
I ordered 2 x black rugs & received 2 x blue rugs. When I raised it they stated that colour is within their acceptable variation therefore would be a change of mind return meaning I pay shipping & a 2... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Bodenbeläge
- auch in
- Geschäft für Bodenbeläge
- Lieferant für Holz- und Laminatböden
- Teppichgeschäft
Vom Unternehmen geschrieben
The Flooring Guys is a family-owned Australian flooring business established in 2016. We supply hybrid, laminate, engineered timber, vinyl, bamboo and cork flooring, along with carpet, carpet tiles, rugs and flooring accessories for residential and commercial projects. Shop online or visit our four showrooms: Kings Park, Sydney: 22/24 Garling Road (access via 11 Valediction Road), Kings Park NSW 2148. Willoughby, Sydney: 302A Penshurst Street, Willoughby NSW 2068. Slacks Creek, Brisbane: 2/3333 Pacific Highway, Slacks Creek QLD 4127. Newstead, Brisbane: 22 Masters Street, Newstead QLD 4006. For current opening hours and showroom details, visit https://theflooringguys.com.au/location/. Flooring samples can also be ordered for delivery to your door. We offer delivery across Australia. Product availability, delivery options, charges and timing depend on your order and postcode. Supply and installation services are available in our Sydney and Brisbane service areas. Contact our team to confirm coverage, arrange a measure and discuss a written quote for your project. For product advice, order updates or after-sales help, call 1300 477 699 or email sales@theflooringguys.com.au. Please include your order number when asking about an existing order. Warranty coverage and conditions vary by brand and product. Refer to the relevant product's warranty, installation and care guidance, or contact our team for help. Delivery information: https://theflooringguys.com.au/delivery/ Returns and cancellations: https://theflooringguys.com.au/returns-cancellations/
Kontaktinformationen
22/24 Garling Rd, 2148, Kings Park, Australien
- 1300 477 699
- sales@theflooringguys.com.au
- theflooringguys.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good result
Good result, efficient and pleased with floor.

Antwort von The Flooring Guys
Decoline floor boards looks dirty permanently.
I bought Decoline floor boards from them. The floor is terrible. We had a 220sqm house done so was not cheap. The boards scratch do easily compared to any other laminate floors we’ve had. The floor also seems to have a top coating making it appear matt, but really all it does is hold dirt. I can mop a spot three times over and when it dries it still looks like the kids, animals and some tradie boots went ovet it. Imagine trying to keep 220sqm of floor boards clean. My robot mop runs every day and I manually mop every day. Never in my life have I done this much mopping on floorboards. I do not recommend this product.

Antwort von The Flooring Guys
What a fantastic experience from start…
What a fantastic experience from start to finish.
Tom & his crew were excellent - could not fault them.
The product is also wonderful & they managed to get the job done super quickly whilst maintaining a brilliant standard.
Absolutely highly recommend

Antwort von The Flooring Guys
Great team, best prices
These guys are always helpful and looking to assist in your flooring needs.
Great team, friendly service and good stock in store.
Best prices by far.
Highly recommended!

Antwort von The Flooring Guys
Good and Thoughtful Seller
Purchased 11 boxes of Aquastones timber floor and got delivered to my address in Canberra. Three of the timber planks got damaged through the Transportation and the seller willing to refund 1 box worth of timber. so basically only paying for 10 boxes. Very thoughtful seller and highly recommended to people who required a good quality product.

Antwort von The Flooring Guys
Vincent has been excellent to deal…
Vincent has been excellent to deal with. I had to reschedule my job few times and he accomodated me. Great customer service.

Antwort von The Flooring Guys
Just ordered from the Flooring Guys
Just ordered from the Flooring Guys, can't fault their service, delivered in the same day!!!

Antwort von The Flooring Guys
Excellent customer service, highly recommend them for floating floors.
We've had two flooring jobs completed now by The Flooring Guys, and highly recommend their excellent customer service. The Q'ld manager Tom went out of his way to ensure any small problems were fully resolved. They don't have the fancy showrooms and advertising the 'big name' businesses need to pay for, so instead can provide better prices for their flooring products and can take the time to provide good customer service. They do things differently, but definitely worth considering.

Antwort von The Flooring Guys
Do not buy a rug from this company
I bought a rug from this company and unfortunately it does not match our room so we need to return it. I made contact immediately by email but they do not reply. I've made many phone calls and they say they will get back to me but never do. After eventually talking to someone after ringing AGAIN I have been told on 2 separate occasions a date that the courier will come to collect the rug for return but on each occasion they do not send the return label as promised and then the return does not happen. They are not truthful and just keep stringing me along.

Antwort von The Flooring Guys
Very unsuportive and unprofessional…
Very unsuportive and unprofessional service.

Antwort von The Flooring Guys
A JOKE OF A BUSINESS
I don't know how this business gets any good reviews! I purchased hybrid flooring from here after supplying them with my house plans and providing details of all the areas the flooring was required. Well they didn't work it out properly and there was not enough to even start downstairs. They don't answer emails, They were rude and unhelpful. I had to organise the balance of the flooring elsewhere so no doubt I have 2 different batches. We drove 5 hrs each way to pick this flooring up originally to be told they shipped it to Canberra somewhere and the supplier tried to say we already picked it up! Had to then wait for them to repick it before we could make the 5 hr journey back home. Would never recommend this business to anyone.

Antwort von The Flooring Guys
products purchased but do not provide…
products purchased but do not provide receipt

Antwort von The Flooring Guys
Ordered 2 large rugs on 02/10/23
Ordered 2 large rugs on 02/10/23. 2 weeks later I am still waiting for the rugs to be dispatched. Have emailed them 4 days ago with no response. Very disappointing.

Antwort von The Flooring Guys
Best price, great service
Absolutely the best price on the flooring adhesive I required and excellent service when I arrived at the Brisbane shop to pick it up.

Antwort von The Flooring Guys
Brisbane
Brisbane. Online, The Flooring Guys seems like a large business. Tried ringing the number (Brisbane has a mobile number only) a number of times and there was no answer. The website says 'Visit our showroom in Brisbane'. If you are having trouble working out whether that is at Willawong or Slacks Creek, they have moved from the former to the later. Did a 30-minute drive to visit the showroom and we, along with the fellow who had just arrived too, were disappointed to find that the showroom consisted of a few displays with limited stock, loose planks lying around and some boxes of flooring on the floor. The person working there was not at all helpful. I said that there doesn't seem to be anyone answering the mobile and he said that he must have been busy. We all left within five minutes after feeling like we wasted our time going there.

Antwort von The Flooring Guys
Beautiful Product
Purchased laminate flooring.
Beautiful product, well priced, good communication. Delivery fees were very high, we opted for pick up to save on costs.

Antwort von The Flooring Guys
The manager of the warehouse
The manager of the warehouse, the quality and stuff makes me impressed at this company. I got them to do my flooring and it turned out amazing. No cracks and the rugs were excellent quality. Quick and professional Definitely recommend

Antwort von The Flooring Guys

Antwort von The Flooring Guys

Antwort von The Flooring Guys
Order received with one box completely…
Order received with one box completely damaged . Sent an email with photos asking for replacement. No response at all. Disappointed

Antwort von The Flooring Guys
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