Tilly Living Bewertungen 

124
•
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This company and their products are incredible. I love the teak set and use it daily for cooking, I had a slight issue with one item, it was completely my fault and without hesitation they replaced it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

buyer beware. Products are low quality and over priced. Impossible to return for full refund. Tilly only gave me half a refund and it would have cost $500 to ship back a product that only cost a f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Working from home more often now as a result of the ongoing Covid uncertainty, I thought I'd spruce up my home office desk a bit. Purchased the classic desk mat and desk organizer and I love both of t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The quality of everything I have purchased from Tilly has been excellent. I have been using wooden and bamboo cooking and serving utensils for around 50 years. Tilly's wooden utensils are the most f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

124 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 57 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.7

Alle Bewertungen

(124)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

This company and their products are geniune and quality

This company and their products are incredible. I love the teak set and use it daily for cooking, I had a slight issue with one item, it was completely my fault and without hesitation they replaced it. Couldnt have asked for better customer service wow!

24. Oktober 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Thank you so much for your lovely review!

We're thrilled you're enjoying your Teak Utensil Set and so glad we could make things right. Providing great products and customer service means everything to us. We truly appreciate your kindness and support!

Bewertet mit 5 von 5 Sternen

Great product

Great product, great service.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Thank you so much for your kind words! We're so happy you're pleased with both our products and service. Your support truly means a lot to us!

Bewertet mit 5 von 5 Sternen

Excellent quality

The quality of everything I have purchased from Tilly has been excellent. I have been using wooden and bamboo cooking and serving utensils for around 50 years. Tilly's wooden utensils are the most functional I've found. They are so good that after using the first set for a couple of years, i purchased 2 more sets that serve different purposes.
The spatulas scraping surface is actually thin enough but also durable enough to easily scrape omelettes and rice out of non stick pans without leaving a coating of food in the pan. None of the other brands I've used could do that. And as if that’s not enough to make me love Tilly's products, all of their wooden products are absolutely beautiful. Every time I see them in my kitchen or use them, I feel like I am seeing or using a precious work of art. I do occasionally oil them with coconut oil to protect them but they don’t seem to need it anywhere near as often as my other wooden and bamboo utensils. It only takes a few seconds and moisturizes my hand at the same time.
I admit that they’re quite pricey but the quality of the products makes them worth the price.

6. Oktober 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Thank you so much for such a thoughtful and detailed review! It truly means a lot to hear this from someone with 50 years of experience using wooden utensils.

We're thrilled that you love both the quality and functionality of our products, and even more grateful that you've come back for additional sets. Customers like you are why we do what we do. Thank you for your continued trust and support!

Bewertet mit 5 von 5 Sternen

Simply Wonderful Customer Service!

They were incredibly responsive and helped me with my issue immediately. And did it with grace. I can only say one thing, simply wonderful customer service! Thank you.

15. September 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Thank you so much for your wonderful feedback!

We're delighted to hear our team was able to resolve your issue quickly and make the experience a positive one. Providing exceptional customer service is something we truly care about, so your kind words mean a lot to us.

Thank you for your support! - The Tilly Living Team

Bewertet mit 2 von 5 Sternen

Disappointed in the Durability

I have only had their cutting boards for a few weeks and I can already see where small bits of the cutting board are coming up. This was the exact reason why I ditched my plastic boards, but same result. I'll throw these out as soon as I find some nice wooden boards.

10. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought the 500ml & the 750ml bottle

Bought the 500ml & the 750ml bottle. The design of the water bottle is fantastic! The all stainless steel construction is great, and the bottle circumference is right. I also love that the mouth of the water bottle is not exposed, and that it’s easy to find a replacement for the silicone gasket inside the water bottle cap.

When I first received the items, I got issues with the caps as the water seeps in where the handle was attached when I washed them. I managed to drain the water from the 750ml bottle, but failed for the 500ml one. I reached out to customer support and I am amazed with the professionalism and prompt replies. My 500ml bottle got replaced for free.

10. September 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Thank you so much for taking the time to leave such a thoughtful review! We truly appreciate your support and are so glad to hear you’re enjoying both bottles.

We’re also really pleased our customer support team was able to resolve the issue quickly for you. Providing great service is incredibly important to us, and feedback like this means a lot to our small team.

Thank you again for choosing us — we really appreciate you!

The Tilly Living Team

Bewertet mit 1 von 5 Sternen

buyer beware

buyer beware. Products are low quality and over priced. Impossible to return for full refund.

Tilly only gave me half a refund and it would have cost $500 to ship back a product that only cost a fraction of that. Buyer beware too costly to return a product back from US and Tilly wouldn’t take responsibility for a defective product they sent me and it would have cost me $500 shipping cost to return it which makes it impossible to return. BAIT AND SWITCH, DO NOT BUY FROM THIS COMPANY FROM THE US IF U EVER NEED TO RETURN IT

6. September 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

We're sorry to hear our products didn't meet your expectations. We'd like to clarify that we do offer a 100% refund for eligible returns, as outlined in our return policy.

Please reach out to our support team, and we'll be happy to help resolve this for you.

Bewertet mit 3 von 5 Sternen

I did not buy anything just be aware…

I did not buy anything just be aware that if you need to return something you have to pay to ship it back to Australia. Was looking at kitchen utensils but won't buy just in case I did not like them.

30. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The set looks fantastic

The set looks fantastic. Feels like good quality. We've been using them for 2 weeks now and just are impressed with it. Talking about getting another set for the camper

25. Juli 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Hi Trav,

Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying the set and that the quality has impressed you after a couple of weeks of use.

We really appreciate your support, and we love hearing that you’re already thinking about another set for the camper. Thanks again for choosing us!

The Tilly Living Team

Bewertet mit 1 von 5 Sternen

Wouldn’t recommend

First order as ‘test’ given mixed reviews. When order didn’t arrive, contacted customer services who refused follow up according to T&Cs as package recorded as delivered. Poor experience and wouldn’t recommend. (Package eventually arrived - lamp was ‘okay’)

13. Februar 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

We're sorry to hear about your experience and understand how frustrating delivery delays can be. While the tracking showed your package as delivered, we're glad to hear it eventually arrived safely.

We apologise that our communication fell short of your expectations and appreciate your feedback as we continue improving our customer service.

Bewertet mit 5 von 5 Sternen

Great quality and great service!

Great quality of products and great costumer service! We ordered placemats, they arrived with a slight damage and when we enquired about it we were immediately sent new ones, without being asked to return the ones orginally bought. The service is friendly, quick and personal. Thank you!!

2. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not an Australian small business!

Not an Australian Company. They maintain a PO box in Australia to mislead customers. > Australian Customers received an email for 'Memorial Day' 25th May to "honor the brave men and women who have served our country" with a discount code. Except of course Memorial Day is a day for the United Stated of America to mark their lost soldiers in Combat. Not Australia. They outed themselves as a) nota true Australian small business like they pretend to be and b) as having grotesque practices like linking memorial for Veterens and lost military to discount shopping.

26. Mai 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Hi Gabbie,

We’d like to clarify that we are a small Australian business, operated from Australia and serving customers around the world. A significant proportion of our customers are based in the United States, which is why we occasionally send promotions or communications relating to US holidays and events.

The Memorial Day email was created for our US customer base, and we completely understand why receiving it as an Australian customer may have caused confusion. We’re reviewing our email segmentation to make sure geographically specific campaigns are better targeted in future.

We certainly do not maintain an Australian address to mislead customers about who we are or where our business is based. We’re proud to be an Australian small business, while also being fortunate to have built a large international customer base.

We appreciate you raising the concern and hope this provides some clarification.

The Tilly Living Team

Bewertet mit 5 von 5 Sternen

The Japanese Style utensil holder

The Japanese Style utensil holder I purchased is exquisite and adds an elegant touch to the Kitchen, There was an initial problem with Shipper but Tilly resolved it quickly and professionally. I’m already shopping for next purchase.

5. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Treat wooden utensils with most expensive oil ever.

It suggests that as part of the bundle package you receive a bottle of food grade mineral oil. Normally priced at $119.95 for 70mils of food grade mineral oil that is $1,679.30 per litre. Officially the most expensive oil on the planet. Do better, I understand trying to make it look like a bargain but that is ridiculous.

27. April 2026
Bewertung ohne vorherige Einladung
Tilly Living-Logo

Antwort von Tilly Living

Thank you for taking the time to share your feedback! We just wanted to kindly clarify that our Mineral Oil is priced at $49 for a 250ml bottle, so there may have been a little misunderstanding regarding the pricing.

We completely understand that everyone has different expectations when it comes to value, and we really appreciate you sharing your thoughts. We just wanted to make sure the correct information is available for anyone reading this review.

Bewertet mit 5 von 5 Sternen

Tilly's customer service excellence

I had received and stored an order of kitchen cutting boards from Tilly Living over six months ago, not realizing one of the boards had been damaged in transit. Despite the fact that Tilly's 30 day return policy had been exceeded by 5 Months, Tilly went ahead and ordered a replacement board for me. I am very impressed with their commitment to customer satisfaction!

21. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Almost 3 years of use

I have had my set of kitchen utensils for almost 3 years. They have held up through everything I've used them for.
I drive a semi truck and live in my truck. They have performed wonderfully through everything. And not always just cooking.
I even bought my brother a set shortly after. His wife has tried to confiscate them for herself. But his are doing just as well.
Really good quality products.

15. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful and functional Wooden Utensils!

These are the nicest cooking utensils I own. They look so beautiful on my counter in the utensil crock. I’ve always used cheap utensils that you get from Dollarama (because they work). However, this year I upgraded to stainless steel cookware and I wanted to buy utensils that would not scratch my stainless steel. I did some research, looking for great quality at an affordable price, and came across these lovely spoons :-) When I first received my order there was an issue with one spoon. I reached out to customer support and they 1) responded immediately, and 2) resolved the issue immediately. Tilly Living I truly appreciate your great customer service, thank you! You cannot go wrong with these wooden utensils!

12. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cannot recommend these at all

Cannot recommend these at all. Damaged was caused after single use and stopped using it immediately. The other 3 spoons which I haven’t used are still here and currently having to bed customer service to pay for the return so I’m not out of pocket for their damaged goods.

WOULD NOT RECOMMEND AT ALL!

29. Januar 2026
Bewertung ohne vorherige Einladung

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