The Flooring Guys Bewertungen 

324
•
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I purchased Rug Culture Arabella Natural Rectangle Rug online to replace my old bedside rug, though I’m always a bit skeptical about buying soft furnishings online since you can’t see the true colours... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fast delivery to regional area. Beautiful rug , great quality and better than described. Wrapped perfectly and safely for being left outside. Was worried about spending so much on this rug however it’... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered 2 x black rugs & received 2 x blue rugs. When I raised it they stated that colour is within their acceptable variation therefore would be a change of mind return meaning I pay shipping & a 2... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ross and the team at the Flooring Guys Slacks Creek have been so helpful and their knowledge and advice really made the experience of choosing the right product an easy one. They price matched immedi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Bodenbeläge
  2. auch in
  3. Geschäft für Bodenbeläge
  4. Lieferant für Holz- und Laminatböden
  5. Teppichgeschäft

Vom Unternehmen geschrieben

The Flooring Guys is a family-owned Australian flooring business established in 2016. We supply hybrid, laminate, engineered timber, vinyl, bamboo and cork flooring, along with carpet, carpet tiles, rugs and flooring accessories for residential and commercial projects. Shop online or visit our four showrooms: Kings Park, Sydney: 22/24 Garling Road (access via 11 Valediction Road), Kings Park NSW 2148. Willoughby, Sydney: 302A Penshurst Street, Willoughby NSW 2068. Slacks Creek, Brisbane: 2/3333 Pacific Highway, Slacks Creek QLD 4127. Newstead, Brisbane: 22 Masters Street, Newstead QLD 4006. For current opening hours and showroom details, visit https://theflooringguys.com.au/location/. Flooring samples can also be ordered for delivery to your door. We offer delivery across Australia. Product availability, delivery options, charges and timing depend on your order and postcode. Supply and installation services are available in our Sydney and Brisbane service areas. Contact our team to confirm coverage, arrange a measure and discuss a written quote for your project. For product advice, order updates or after-sales help, call 1300 477 699 or email sales@theflooringguys.com.au. Please include your order number when asking about an existing order. Warranty coverage and conditions vary by brand and product. Refer to the relevant product's warranty, installation and care guidance, or contact our team for help. Delivery information: https://theflooringguys.com.au/delivery/ Returns and cancellations: https://theflooringguys.com.au/returns-cancellations/


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

324 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(324)

66 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My rug came super fast

My rug came super fast!
It’s exactly what it looks like
Would recommend again

24. November 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thanks for recommending us. We're delighted your rug arrived quickly and looked just as you expected.

Bewertet mit 1 von 5 Sternen

Goods still not available for…

Goods still not available for collection 16 days after order submitted. Three phone calls to follow up. Brisbane warehouse awaiting delivery from Melbourne. Is it coming by pack horse? Won’t be using this company again

8. Dezember 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

We're sorry your order wasn't ready for collection when expected and that you had to make repeated follow-up calls. If this remains unresolved, please email sales@theflooringguys.com.au so our team can review the details with you.

Bewertet mit 5 von 5 Sternen

Great price, ease of ordering

Easy ordering, had to cancel as we ordered wrong size. Refund back in bank, ordered right size and it arrived within a week and it is now beautifully gracing our lounge room floor. Great price too!

27. November 2022
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Antwort von The Flooring Guys

Thanks, Christine. We're pleased changing your order went smoothly and the right rug arrived promptly to complete your lounge room.

Bewertet mit 5 von 5 Sternen

The Rug is lovely and well priced

The Rug is lovely and well priced.
I had a bad experience with the delivery/courier and the company was impossible to contact.
The Flooring Guys were great ,they refunded my money so as I could choose to purchase elsewhere. The rug eventually showed up 3 weeks later. I called Vincent at the Flooring Guys to let him know, and agreed to repurchase.
I can only say wonderful customer service!
Thank you.

25. Oktober 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

We're sorry the courier experience was difficult, and appreciate you letting us know when the rug eventually arrived. It's lovely to hear you were pleased with Vincent's support and the rug itself.

Bewertet mit 1 von 5 Sternen

The rug that I purchased has a chemical…

The rug that I purchased has a chemical odour that is extremely strong. I had to wash it and leave it outside for a week and still the smell is strong and noticeable. It is very disappointing and concerning. I will not be buying from here ever again.

28. November 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

We're sorry your rug left you disappointed and concerned. If this remains unresolved, please email sales@theflooringguys.com.au so our team can review the details with you.

Bewertet mit 5 von 5 Sternen

Lovely rug

Lovely rug. Delivered safe and soundly.
Very happy with this provider and would recommend.

24. November 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thanks for your recommendation. We're pleased your rug arrived safely and you're happy with it.

Bewertet mit 5 von 5 Sternen

Good products at good price

Good products at good price. Friendly staff. Highly recommended.

19. November 2022
Bewertung ohne vorherige Einladung
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thank you for recommending us. We're glad the products, pricing and friendly service made a good impression.

Bewertet mit 4 von 5 Sternen

The rug arrived promptly and in good…

The rug arrived promptly and in good condition. My only complaint was the rug wasn't as colourful as in the pictures on the site and each one is obviously made with variations.

1. November 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

We're pleased your rug arrived promptly and in good condition. We're sorry the colours weren't as vibrant as you expected from the photos, and appreciate you sharing that feedback.

Bewertet mit 5 von 5 Sternen

Great website nice choices and sizes…

Great website nice choices and sizes and delivery was good . Very happy with the rug and colour

28. Oktober 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thank you for your feedback. We're glad the website helped you find the right size and colour, and that you're happy with your rug.

Bewertet mit 5 von 5 Sternen

Excellent price and easy to deal with

We ordered 102 boxes of flooring online and was ready for collection within days whole process was easy and we saved money.

5. November 2022
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Antwort von The Flooring Guys

Thanks, Cameron. We're pleased your flooring was ready for collection promptly and the online process was easy, with good value for your project.

Bewertet mit 1 von 5 Sternen

Disappointed

Showed item available on website but days later after I had paid for it I received an email saying it was out of stock. So frustrating as I needed this for a housewarming gift.

28. Oktober 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

We're sorry you were told the item was unavailable only after ordering, especially when it was intended as a gift. If you still need help with this, please email sales@theflooringguys.com.au so our team can review the details with you.

Bewertet mit 5 von 5 Sternen

Good price for quality rug

Good price for quality rug, fast dispatch and delivery! They also have a rage of payment options which was great to see.

20. Oktober 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thank you for your feedback. We're pleased the rug's quality and price suited you, and that the payment options and prompt delivery made ordering easier.

Bewertet mit 5 von 5 Sternen

Happy Turkish Rugs...

Hi Flooring Guys, I ordered three rugs on 15 Aug 22,
received Invoice & paid through Paypal on 15 Aug 22.
The delivery/service, communication was good - rugs arrived 22 Aug 22. Excellent...
We also received 'Order complete' Invoice on 1 Oct 22 although we had paid account - oversight a bit of a worry.
Attempted last review but was difficult - separate reviews for 3 rugs & requiring photos.
Otherwise all well - very happy with purchase, Sandra

15. August 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thank you for your thoughtful review. We're pleased you're happy with the rugs and delivery, and we're sorry the later invoice caused confusion and the review process was difficult.

Bewertet mit 4 von 5 Sternen

Excellent range of flooring and easy to…

Excellent range of flooring and easy to navigate website. Ordering was a breeze.
My only criticism is that the delivery drivers require assistance at destination to unload. I didn’t have anyone at home to help and I’m not the strongest person on the team. Thankfully, they arranged for an additional driver to attend to help unload. Easy.

17. Oktober 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

We're glad you found a good flooring range and ordering was straightforward. We're sorry the unloading arrangements caused difficulty, and pleased additional help was arranged for your delivery.

Bewertet mit 5 von 5 Sternen

I excellent rug, great service!am so happy with my rug from The…

I am so happy with my rug from The Flooring Guys. Service was great and it arrived very quickly. It is excellent quality and just as the picture presented. I love the colours and the pike is very soft and luxurious. Thanks for a great purchase!

11. August 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thank you for your lovely review. We're delighted the rug's colours and soft pile matched your expectations, and that it arrived quickly.

Bewertet mit 5 von 5 Sternen

Happy with product and price

Happy with product and price, good communication. Would definitely use The Flooring Guys again.

1. Oktober 2022
The Flooring Guys-Logo

Antwort von The Flooring Guys

Thank you for your feedback. We're glad the product, price and communication met your expectations, and we'd be happy to help again.

Bewertet mit 5 von 5 Sternen

Great flooring options to suit all budgets.

After the February floods here in Lismore I approached Oaten's in Casino for help with new flooring. They had many options at various prices. I was able to choose vinyl planking that matched perfectly with the teak hardwood floors found in the rest of the house for the laundry area and a gorgeous soft pile carpet for a bedroom. Both were very reasonably priced.

31. August 2022
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Antwort von The Flooring Guys

Thanks for sharing your experience. It's lovely to hear you found flooring that suited your home and budget.

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