AA Approved Garage Network  Bewertungen 

Excellent job. Top man.

This is the 1st time we used AA for our annual vehicle service. The cost was comparable but what sod us was that they come to your home. Things that did not go well: no phone call the morning of the afternoon appointment as promised, no call 15 minutes before arrival as promised! The actual service went well as far as i can tell but the next day we recieved the invoice and it incorectly showed the millage at 20K+ and the actual milage is 8K+. I notified AA of this the same day but it is now 4 days later and still no correction of the invoice. Not a good experience at the front and back of this transaction!
UPDATE Sep. 29th, 2026: Still no response even after, as the AA rep below said, a follow-up and another email request from me. Crickets...

A mechanic arrived on time.\n Very knowledgeable.\n I asked him a few questions he answered\n Done a fantastic job. I'll definitely use the a a again

I had a booking for a service but received no call and nobody turned up. It transpired the part was not available. I had to chase them and I have been promised a refund in up to 21 days.
What they should do better:
Pre screen vehicles before accepting the booking for a service
Call in advance of service (which is promised) to inform customer of situation and avoid time wasting
Give refunds in a quicker timeframe

I had an interim service carried out at home by Lucian and found him to be friendly, helpful, gave good advice and professional in his work. Would use the Mobile Mechanic service again in the future.

It was straight forward and I didn’t have any problems with booking the appointment for MOT.

It wasn't so much the company it was more the mobile mechanic who came out to service my car. He was very efficient and amicable of my requirements. Finished the work in a time managed fashion.

A very convenient way to get the work done on my car. Timely appointment and friendly mechanic. Very pleased with the price compared to what a local garage had quoted for exactly the same work.

I’ve dropped a star because getting the invoice and payment sorted was so difficult in our case. What you would assume to be automatic took from the appointment in June until September. This was despite talking to ‘bots’ and sending an email to chase the lack of paperwork and highlight the pending payment. When payment finally got taken, it happened with no warning whatsoever 2.5 months post the work being undertaken which could have been problematic if there hadn’t been funds.

Great service delivered on my driveway and at a great price . Thank you for the confidence you have given me driving my car and for the brilliant service from breakdown to repair. Exceptional!

Very pleasant young man. Courteous and happy to answer questions asked.
Appeared to be very thorough while doing the service.

It was all done as booked no problems at all - which today is strange !!

Promt and reliable.

Very disappointing experience unfortunately. I wasn't notified that they weren't attending on the day they were supposed to after waiting to be given a time slot, which I was never given and after I rang up they stated this would now be the following day at 9am. I then had to ring to find out what was happening the following day as they never came at 9am and was informed that this was now moved to 14:30. The lack of communication was the main issue because I had to keep ringing up myself to find out the information after already making plans for the time slots given. So overall it wasn't a nice experience but the one positive was that the mechanic did a good job when he eventually arrived.

The mechanic was on time, thorough and very polite, gave me some good advice about bits I was concerned on. The convenience of being able to be at home for this and also spreading the cost was a great bonus. Would use again.

warm friendly staff. A free cup of coffee. Quick efficient service.

Elliot was friendly and polite and worked very hard.
Well done Elliot.
One criticism of the advert: the promised morning phone call to give an estimated time of arrival no longer exists. I therefore wasted my time chasing this up to see if there was a problem with my booking.
This should be removed.
Elliot phoned me 15 mins before which was great.

Booking with AA Smart Care is straightforward and uncomplicated.
The price for my MOT was very competitive.
I was able to make changes to my booking relatively easily.
I was very satisfied with the garage that carried out my MOT.

The mechanic was prompt, Polite and did a great job on my car. He explained what he had done.

From booking online, to the MOT & Service day I was kept well informed of what was going to happen. I had a booked a collect and return service, and it was conducted in a very efficient manner.
The staff were friendly.

very good services