the sun loungers are nice althought he quality of the cushions isnt good my husband laid back and his elbow went through the seam and we now have a hole in the join of the 2 bits-not impressed to be... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordering the product was easy and it is a good product- love it - Used it a few times now and it’s good value product - Really enjoy relaxing The only small criticism is It took while to arrive and... Mehr ansehen
This company has great customer relations. I received a swift polite and helpful response to my request for a return of item. Iveta explained the whole process and even arranged a courier collection.... Mehr ansehen
I've had 2 awnings from TecTake via B&Q. The first one went up without issue but the second one was slightly problematic, resulting in a spare part request direct to Tec Take. They responded quickly a... Mehr ansehen
Unternehmensdetails
- Gemischtwarenladen
- Schlafzimmermöbelgeschäft
- Campingausrüster
- Gartenmöbelgeschäft
- Geschäft
- Rattanmöbelgeschäft
Vom Unternehmen geschrieben
Practical household utilities, decorative touches for the home, necessities for your baby, useful kitchen gadgets: find all this and more in the tectake range. Get it all in one place - from car maintenance to camping equipment to furniture, garden essentials, barbecue kits and pet supplies, you’ll find everything you could ever need to make your work easier and your everyday life better. No more spending hours on different websites.
Kontaktinformationen
Tauberweg 41, 97999 , Igersheim, Deutschland
- 0203 488 4565
- mail@tectake.co.uk
- tectake.co.uk
4.1
Gut
10'327 Bewertungen
Bittet Kunden um Bewertungen
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Even though it took over 2 weeks to…
Even though it took over 2 weeks to arrive,very easy to put together and looks fab extremely happy
14. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I placed an order on the 17th May
I placed an order on the 17th May , I received part of my order and waited for the second part to arrive. I contacted the customer services team and was told it is in transit however looking at the tracking system the parcel is showing as still being in Germany. I have sent 2 further emails with no response and their telephone lines are also not working. I have no way of knowing whether the second part of order will arrive and cannot use the sunbeds I ordered as half of them are in the second package. Very poor customer service
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TecTake Ltd
Hi Naomi,
We are very sorry for the delayed delivery of the second part of your order. This is not at all what we wanted you to experience, and I can only sincerely apologise for that. It was not our intention to not assist you in a timely manner. Unfortunately we had multiple cases of delivery issues, which was due to containers getting stuck in the sorting process, which meant a slight backlog of customer communications from our side. I am very sorry you were affected by both of these. Furthermore, due to the increased volume of messages, in order to ensure everybody received a response as efficiently as possible, we made the decision to temporarily close our phone lines. This information should have been communicated in the automated message, so I apologise if this was not clear.
I can see that, ultimately, the second part of your order was delivered, however this was delayed significantly. I am extremely sorry for this and for the understandable inconvenience and disappointment caused.
We do hope that, now all received, your are happy with the goods. If you do need anything else, or have any questions, please do not hesitate to contact us at mail@tectake.co.uk
Great quality garden table and chairs
Great quality garden table and chairs. Prompt delivery
16. April 2026
Absolute shambles of a place i ordered …
Absolute shambles of a place i ordered a shad sale on the 18th of may have not received my goods have sent email after email and had no response cant track my parcel can't get hold of them by phone all I want is a refund and will definitely not order from here again
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TecTake Ltd
Hi Neil,
We are very sorry for the delayed delivery of your order. This is not at all what we wanted you to experience, and I can only sincerely apologise for that. It was not our intention to not assist you in a timely manner. Unfortunately we had multiple cases of delivery issues, which was due to containers getting stuck in the sorting process, which meant a slight backlog of customer communications from our side. I am very sorry you were affected by both of these. Furthermore, due to the increased volume of messages, in order to ensure everybody received a response as efficiently as possible, we made the decision to temporarily close our phone lines. This information should have been communicated in the automated message, so I apologise if this was not clear.
I can see that, ultimately, we did get back to you on 29th May, and were able to get your order delivered to you on 3rd June.
We do hope that, now all received, you are happy with your purchase. If you do need anything else, or have any questions, please do not hesitate to contact us at mail@tectake.co.uk
3 stars because company crap at getting back to u
Ive now edited this as I did order on 20th may and parcel did turn up eventually on 4th June and I am happy with the table. I did keep chasing parcel tracker which again never changed then al sudden I was bombarded with them so defo no 3-5 day delivery more 2 weeks
I’ve give u 2 stars because u have till tomorrow if not will do another review with 1 star , I’ve emailed 2 times now , I’m ment to be having table delivered 27-29th yes that’s tomoz but on tracking my parcel hasn’t moved since 22nd May and I don’t even know where it is I want someone to contact me please
28. Mai 2026
Bewertung ohne vorherige Einladung
I have been waiting for a delivery…
I have been waiting for a delivery since 16th May. Tracking info abysmal. I know delivery cleared UK customs on 20 th.Where no idea. When expect delivery .
Chairs finally arrived much later than the quoted 3/5 working days. However I am very pleased with the products which appear to be good quality and fairly priced.
Supplier was very apologetic about this exceptional situation
16. Mai 2026
Bewertung ohne vorherige Einladung
Ive had garden furniture delivered
Ive had garden furniture delivered. On setting it up I came to realise there were loads missing Turns 1 one of 4 packages was missing and it now seems impossible to get hold of anyone ..I've requested a refund witch I got a reply to but nothing since as I said if the situation could be resolved I be happy to cancel refund my house is full of boxes I can't move and can't dispose of them and to add insult they said if furniture has been used they won't refund well we made up the part we could and have been using as thought we would easily get the other box sent but nothing at all just half furniture down and £487.00 down......
So in response to your reply saying if I had any other issues to message you but in another email that was sent to you about the price and how I also paid over £50 extra due to an error or glitch when ordered no one has ever responded and I also had my club card points revoked but you don't respond to emails about the £50 extra charge
22. Mai 2026
Antwort von TecTake Ltd
Hi Suzette,
We are very sorry for the issue with the delivery of the final parcel in your order, and for the inconvenience this caused you. Unfortunately the last box became stuck in sorting, which resulted in a severe delay. I am extremely sorry for that.
Ultimately, we were able to get the last box to you so I do hope that, now all received, you are happy with your purchase. If you do have any questions or need anything else, please do not hesitate to contact us.
Good service, and great quality components
Good service, but the box arrived damaged but contents looks fine. Well made components & I am looking forward to fitting the screen once my new door has been fitted.
TecTake Ltd have been very helpful checking i had all the components when I let them know about the damaged box.
12. Mai 2026
Can be cut and fitted by anyone with…
Can be cut and fitted by anyone with basic DIY . The instructions could be clearer ; a larger font would help as would a fuller text to accompany the illustrations.
Good product, delivered in time promised. I would buy again.
12. Mai 2026
Absolutely love the plant seen similar…
Absolutely love the plant seen similar online but more expensive definitely worth the money and arrived in a timely fashion
12. Mai 2026
Unreliable
Haven’t received my order and cannot contact by phone. No tracking updates. Have waited in all day. No reply to emails. Useless
26. Mai 2026
Antwort von TecTake Ltd
Hello,
We are very sorry for the issues with your order.
Unfortunately I cannot locate your order based around the information on your feedback. If you would like us to take a look at this and see how we can assist you further, please just get back to us at mail@tectake.co.uk and include in your message details of your order, along with "TP Feedback: SEC" in the subject field. Thank you.
Great product
Great product, great customer service. We love our 2 seater sofa and our dogs love the spot too.
26. Mai 2026
Bewertung ohne vorherige Einladung
Speedy delivery
9. Mai 2026
Really good customer service and our…
Really good customer service and our garden furniture set arrived quickly and within the time frame.
30. April 2026
Good product for this money
Good product for this money , some screws difficult to install but look nice and are comfortable
9. Mai 2026
It was really late
It was really late, customer service was poor/non existent and the quality is quite poor.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TecTake Ltd
Hi Robert,
We are very sorry to hear about this.
Unfortunately I cannot locate your order based around the information on your feedback. If you would like us to take a look at this and see how we can assist you further, please just get back to us at mail@tectake.co.uk and include in your message details of your order, along with "TP Feedback: Robert M" in the subject field. Thank you.
fast delivery love my new massage bed…
fast delivery love my new massage bed very good I will he ordering again
8. Mai 2026
Delayed delivery with monthly communication
My order was supposed to arrive between 20th & 22nd May. As i wanted my item for this weekend. The delivery tracker states nothing as been handed to the delivery company. I have emailed TecTake with no response. I have phoned but there is a message stating noone is available to take calls. I understand delays can happen but the company should email you stating there is going to be a delay. Terrible customer service and wont buy from them again.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TecTake Ltd
Hi Steph,
We are very sorry for the delayed delivery of your order. This is not at all what we wanted you to experience, and I can only sincerely apologise for that. It was not our intention to not assist you in a timely manner. Unfortunately we had multiple cases of delivery issues, which was due to containers getting stuck in the sorting process, which meant a slight backlog of customer communications from our side. I am very sorry you were affected by both of these. Furthermore, due to the increased volume of messages, in order to ensure everybody received a response as efficiently as possible, we made the decision to temporarily close our phone lines. This information should have been communicated in the automated message, so I apologise if this was not clear.
I can see that, ultimately, we did get back to you on 22nd May, and, after a little further correspondence, were able to get your order delivered to you on 28th May.
We do hope that, now all received, you are happy with your purchase. If you do need anything else, or have any questions, please do not hesitate to contact us at mail@tectake.co.uk
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