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Tailor Made Rail Bewertungen 649

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I booked the Taste of Bavaria trip with Tailor Made Rail in December and it included first class rail travel from outlr home town. The whole trip was very well organised, with good timings so we neve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

nearly everything went very smoothly indeed. all the hotels were very well located and comfortable with the exception of the Florence hotel, which wasn't as good as we wanted. I have suggested a v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tailor Made Rail’s arrangements were very well planned. We had no problems at all either with the journeys themselves or with the hotels, which were of a very good standard. Everything happened as pla... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All the arrangements which the company made for us worked really well (and we made 17 separate rail journeys)! When circumstances beyond their control meant they had to make changes, they altered our... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Über Tailor Made Rail

Vom Unternehmen geschrieben

About us

Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.

How it Works

Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.

Start Planning Here

Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

649 Bewertungen

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Bewertet mit 5 von 5 Sternen

A great little holiday

Well organised with clear and concise guidance provided and a few handy tips sprinkled in.

1. Juni 2026
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Antwort von Tailor Made Rail

Hello there,

Thank you very much for your review. We are glad that you enjoyed your holiday and appreciated our guidance too.

It was great to have you travel with us and we hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Taste of Bavaria trip wih Tailor Made Rail

I booked the Taste of Bavaria trip with Tailor Made Rail in December and it included first class rail travel from outlr home town. The whole trip was very well organised, with good timings so we never felt we were rushing to catch a train.
The hotels were very comfortable. From the booking onwards, TMR were flexible and I can thoroughly recommend using TMR for unaccompanied rail travel. This was our second trip and we will definitely do more with them.

7. Mai 2026
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Antwort von Tailor Made Rail

Hi Carolyn,

Thank you so much for your review. It was great to have you travel with us again. We are thrilled to hear that you enjoyed your holiday to Bavaria and that you found the hotels and overall pace of the tip to be comfortable.

We are glad to hear that you felt that the trip was tailored right for you.

We look forward to future travels with you.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

Our trip to Norway.

Very prompt service and were able to rearrange the schedule to our preferences without any fuss.
Travelling first class is definitely worth the additional cost as the trains do get quite crowded.

19. Mai 2026
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Antwort von Tailor Made Rail

Hi Clive,

Thank you for your review and email feedback to us. We are pleased to hear that you enjoyed your holiday and already discussing future travel plans with us.

We look forward to having you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

TMR arranged a dream journey of over…

TMR arranged a dream journey of over 1100k to Munich in one day by rail (5 trains) from North Leeds and identified an excellent city centre hotel.

1. Juni 2026
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Antwort von Tailor Made Rail

Hi Graham,

Thank you very much for your review. We are thrilled to hear that your holiday was your dream journey and that you enjoyed it so much.

Thank you for letting us know and we look forward to having you travel with us again.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

Tailormade looked after us and…

Tailormade looked after us and responded quickly to problems with cancelled trains.

22. Mai 2026
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Antwort von Tailor Made Rail

Thank you for your review.
We are very glad to hear that you were looked after when things were delayed.

We hope you enjoyed your holiday and look forward to any feedback you might have on your trip.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Faultless and easy to speak with…

Faultless and easy to speak with someone
Advice about regular checks on train times was essential

1. Juni 2026
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Antwort von Tailor Made Rail

Hi Les,

Thank you very much for your review. We are happy to hear that you found it easy to speak with us - this is so important to us and really good to hear.

We are glad that the advice to check your planned trains worked well and avoided any hiccups.

We hope you enjoyed your holiday and look forward to having you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

First class experience throughout.

From original quotation the response was always prompt and follow ups were equally good. Tickets were delivered by the promised date and very clear instructions on our forthcoming were enclosed some 10 days before our departure.

1. Juni 2026
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Antwort von Tailor Made Rail

Hi Roger,

Thank you very much for your review. We are delighted that you found our service to be first class and that you enjoyed your communications with our team.

We hope you enjoyed your holiday and look forward to hearing from you another time.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Really enjoyed the holiday

Really enjoyed the holiday
Tailor made rail gave suggestions and altered plans according to our preferences. A truly bespoke package

1. Juni 2026
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Antwort von Tailor Made Rail

Hi Kate,

Thank you very much for your review. We are really happy to hear that you enjoyed your holiday and found that it was tailored just right for you.

We hope to have you travel with us again soon.

Kind regards,
Katie Williams

Bewertet mit 5 von 5 Sternen

Professional and responsive

Our knowledgeable TMR agent was helpful and responsive to our ideas when planning our itinerary to Slovenia and took care of all the train and hotel reservations, making for a stress-free trip. The pre-departure information provided was clear and everything went smoothly. We would certainly recommend them.

22. Mai 2026
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Antwort von Tailor Made Rail

Hi Wendy,

Thank you very much for your review and for taking the time to email us after your holiday.

We are really happy to hear that you enjoyed your holiday and that everything went smoothly. Likewise that you found our documentation easy and clear to use.

We look forward to discussing future travel plans with you.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

1st time interrailers Italian trip

nearly everything went very smoothly indeed. all the hotels were very well located and comfortable with the exception of the Florence hotel, which wasn't as good as we wanted.
I have suggested a very small improvement for their travellers itinerary pack which would have helped us avoid a simple mistake.
just these 2 points above prevent a 5* review, everything else was very good -
customer service, comms, paperwork, etc.

19. Mai 2026
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Antwort von Tailor Made Rail

Hi John,

Thank you very much for your review and your helpful feedback by email after the holiday. We have taken steps to include your suggestions about tickets on this route.

We are glad to hear that your holiday was overall enjoyable and well planned and we hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

Tailor-made rail are really helpful if…

Tailor-made rail are really helpful if you are planning a complex Interrail trip. I think we had over 12 trains and 12 ticket reservations that needed to be which they did for us. The fact that they give you both a digital and a paper printout of only tickets and the QR codes, et cetera is also really helpful. I’m not quite sure how they work out their pricing (they don’t say to you at the beginning we just put 12% on top of any hotel or Train bookings or explain how the charges work but nonetheless if you’re not looking for a really cheap holiday we thought it was definitelyworth the extra cost. We needed to contact the office once on our trip to confirm something so called the office, they swiftly got in touch with the hotel and called us back to confirm that the booking was in order. All in all very helpful and a nice team teen.

16. Mai 2026
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Antwort von Tailor Made Rail

Dear Charlie,

Thank you very much for your review and for taking the time to tell us about your holiday.
We are glad that you enjoyed your trip and that the journeys all ran smoothly for you. it is lovely to hear that you enjoyed your interactions with our team.

We work on the basis of a package price and aim to offer good value and expertise with all our packages and planning. We hope that the background support is reassuring for all our travellers and allows them to relax whilst on their holidays.

We hope you might like to travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Rail journey to and around Switzerland

Tailor Made Rail’s arrangements were very well planned. We had no problems at all either with the journeys themselves or with the hotels, which were of a very good standard. Everything happened as planned and the hotels were well placed and within easy walking distance from the railway stations, etc.

26. Mai 2026
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Antwort von Tailor Made Rail

Hello there!

Thank you for taking the time to leave a review, we appreciate it.

We are pleased to hear that you enjoyed your holiday and that the journeys and hotels all suited you well. This is great to hear.

We hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

The perfectly planned holiday they…

The perfectly planned holiday they thought of everything, it was a really lovely stress free experience they even arranged our transfers from station to station and station to hotels all included in our package. The hotels chosen were excellent.
We love using Tailor Made Rail we always have Katie Williams organise our holidays, both her and TMR are excellent.

26. Mai 2026
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Antwort von Tailor Made Rail

Hi Leonard,

It was great to have you travel with us again. We are glad that you enjoyed your holiday and that you had a good relax on the Lakes.

It is always a pleasure to arrange your trips and we look forward to talking again soon.

Kind regards,
Katie and the TMR Team

Bewertet mit 5 von 5 Sternen

Tailor Made Rail train and hotel…

Tailor Made Rail train and hotel bookings were great. Holiday documents, itinerary and app instructions were provided plenty of time before travel and were easy to follow. First train holiday and I would definitely recommend

22. Mai 2026
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Antwort von Tailor Made Rail

Hi Natalie,

Thank you for your review. We are honoured that you chose us to organise your first rail holiday and are glad that you enjoyed it.

It is great to hear that you enjoyed the hotels, rail bookings and our documentation.

We hope we have the pleasure of arranging some rail adventures for you again soon.

Kind Regards,
The TMR Team

Bewertet mit 3 von 5 Sternen

The TGV is a really rapid way to travel…

The TGV is a really rapid way to travel to the south of France but the first class aspect was not in much evidence. Want something to eat or drink, go to the buffet car along with everyone else! The Eurostar service was considerably better.
The original hotel offered in Avignon was not our idea of a great place to stay. A Novotel outside the walls of the City.
Fortunately we were able to change to a delightful small authentically French hotel a stone throw from the centre.
All the arrangements went well and was stress free.

18. Mai 2026
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Antwort von Tailor Made Rail

Hi Valerie,

Thank you for your review and your helpful feedback.

We are sorry you were disappointed by the lack of included catering on the TGV as compared to the Eurostar. We will work out a way to make this clearer in our documentation. We find that the extra bit of space and fewer seats in the carriages still make it worth the upgrade if budget allows but it would be nice if some refreshments were included, you are right.

We are glad you were happy with your B&B in Avignon. In regard to the original suggestion, this was a hotel located close to the train station which some clients prefer. We offer bespoke holidays so the original proposals at the quoting stage are just suggestions and we fine tune an itinerary in partnership with our clients. We are glad the end result suited you.

If you would like to discuss any elements of the Tailor Made Rail service which didn't meet your expectations, please kindly reply to our email and we will be very glad to hear from you.

Thank you again for taking the time to write,

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Superbly organised

Superbly organised, with high quality hotels very close indeed to each railway station

18. Mai 2026
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Antwort von Tailor Made Rail

Hi Robert,

We are glad to hear that you enjoyed your holiday and that you found the hotels to be right for you. This is great news.

We hope to have you travel with us again sometime.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

Trip to Rome

The itinerary setout went according to plan despite me losing my passport. All the hotels were good, the only problem we encountered was the late arrival of the station transfer service in Paris

14. Mai 2026
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Antwort von Tailor Made Rail

Hi Brian,

Thank you for your review. We were glad to hear that you enjoyed the trip despite the tricky start losing your passport. We are sorry that this happened and hope you managed to rearranged the documents as we discussed.

We'd love to know more about the late arrival of your transfer and are sorry to hear about this. If you'd like to reply to our welcome home email and tell us more, we will pass on your feedback to our partner in Paris.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

The perfect trip

Arrangements for our trip to and around Norway were perfect and all went smoothly. Communication before and during the trip was excellent. We adjusted the trip (travel and accommodation) to fit our budget and Tailor Made Rail dealt with this as requested. We will happily use them again and would recommend their services.

22. Mai 2026
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Antwort von Tailor Made Rail

Hi Rob,

Thank you for taking the time to leave a review.
We are really glad to hear that you enjoyed your holiday and that you were happy with how we tailor make our itineraries.

Thank you for recommending us and we look forward to heaving you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

All tickets and bookings were fine

All tickets and bookings were fine. It wasn’t Taylor Made’s fault that there were so many late running or cancelled trains in Germany, and they were very helpful in sorting out a variation to our route out of hours.
Only a small niggle, in one hotel in Kufurt Rathin, we had a room in the annex - up the road, down 20 steps, across an unsurfaced car park, up a short but steep slope and then up 44 stairs to our (very nice) room whilst carrying suitcases. It was quite an effort for people in their seventies.

21. Mai 2026
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Antwort von Tailor Made Rail

Hi Lynda,

Thank you for your review. We are lad to hear that you enjoyed your holiday with us. We are sorry to hear that you had so many niggles with the German trains.
Thank you for letting us know about the hotel in Kuort Rathen, we will take good note of this and speak to the hotel about allocating different rooms next time. We are glad you enjoyed it nonetheless.

Thank you again for your feedback.
Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

First class service.

All the arrangements which the company made for us worked really well (and we made 17 separate rail journeys)! When circumstances beyond their control meant they had to make changes, they altered our arrangements quickly, and really looked after us to make sure we were able to continue our holiday. Can’t fault them. Would use them again and recommend them to anyone else.

21. Mai 2026
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Antwort von Tailor Made Rail

Hi Christine,

Thank you for being in contact and taking the time to leave a review. We were happy to help with the Italian strike and were glad to hear that the alternative arrangements were a bit of a bonus.

It is great to hear that you enjoyed the holiday and we very much hope to arrange some more travel for you again soon.

Kind regards,
The TMR Team

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