T-Hose Bewertungen 

Delivery is so long that I needed to get a hose from B&Q!!!

I have used the T hose over a year when my traditional plastic one kept getting twisted and was cumbersome to roll up. The T hose is so easy to use and stores neatly. The nozzles provide really good pressure and direction. This supplier offers prompt delivery and quality good.

I have to say a huge thank you to Hannah at T-Hose for helping. I have had my hose for almost 12months and it's been brilliant. I love the brass fittings that genuinely don't leak and the flexibility and weight of the hose is great! It's also super easy to put away after use. Then a few days ago, sadly it developed a tiny hole close to the tap fitting. I emailed T-Hose and sent in a video of the problem and I'm delighted that they have honoured the warranty and are sending a replacement. Thank you so much Hannah for your help - fab customer service all round!

Great quality and arrived safely on time

Delivery was perfect; quick to arrive. Extremely useful instructions to set it up. I've had the hose for a few months now and it's so easy to use and store. A very good product and I'd recommend it.

Order hasn't arrived yet. Order appears as 'Confirmed' on website 8 days since placing order.

Great Product. Good Quality. Very happy with purchase.

Hose leaks from one end couldn’t be bothered to return

Very impressed with the hose and with which the customer service team. Would strongly recommend

A nice hose. But what they don’t tell you is that if it springs a leak it can’t be repaired. If you expect a hose at that price and with high claims to last longer than the 1 year warranty don’t buy T- Hose, you’ll be buying a new one within 2 years. Poor quality.

Half have sprung leaks. I have bought 3 of these hoses in total (comprising 4 individual lengths of hose). Initially I loved the quality of the brass fittings, the performance of the hose/sprayer and the looks. However within a few months of buying them, 2 (of the 4 lengths) have developed leaks in the inner hose. I emailed to ask about repair and got a reply 5 weeks later. The response (from new owners apparently) was disappointing. They had the opportunity to respond well and wipe the slate clean, but chose not to. So product problems, and the same old poor customer service level as the previous owner.

Hose isn't any better than other flexible hoses, it starts to leak after a few uses. The 200% guarantee isn't worth anything because when it comes time to claim you don't get a response. I have sent multiple emails over the last month and not had a response. Don't believe the lies, the trick is easy sell hoses on the promise they are of high quality, rely on them lasting a couple of months because generally people use hoses for a few months and then put them away for the rainy seasons, and then when they fail some people won't be bothered about claiming, and the few that would complain, can just be ignored... Louis is a genius. He even still sends me offers to purchase another hose!

Update to this review on 16/06/26.

The company replied to my emails explaining that the hose was defective and immediately arranged a replacement.
This was the reason I chose the company as many people stated they had good experiences of there was an issue.
Since increased my star rating from 2 to 4.

I purchased the tuff hose for late July 2025 and the product worked brilliantly for several months. I had done quite a bit of research before buying this brand which states is thought to be superior to other expandable hoses and has a guarantee . However, within eight months it has developed a hole right next to the tap connection. I have contacted the company (having bought from them directly) three weeks ago and have had no response. I’m very disappointed as I chose this brand with some care yet they seem to be lacking in customer service.

I must eat a portion of humble pie and redact my earlier review!
T-Hose replied to my email (albeit one week later) to inform me that hoses are coming back into stock and can be pre-ordered, with despatch from June 16th. Furthermore they also kindly offered a discount by means of an apology. I like a company that puts things right when they go awry.

Great product . Good service .

I will start off by saying how delighted I am with my new hose. Unfortunately, the push on fitting has lost two of its ball bearings. Or never had them I have tried to contact TISS but the number publicised is not available anymore and I have tried emailing on several occasions and had no response so the product is good but the company is a bit of a mystery!

I purchased a Tuff-Hose and, unfortunately, the hose split and began leaking within three months of use. I have attempted to contact the company by email on three separate occasions but have received no response, and there does not appear to be a contact telephone number available.
Given that the company advertises a “200% guarantee or your money back”, this is extremely disappointing, particularly when it is not possible to obtain a response.
Based on my experience, I would not recommend this product or company.

Their customer service is appalling. I have emailed numerous times, messaged on Messenger and the phone number is unobtainable. My T Hose developed a fault after 9 months so still under warranty but impossible to speak to someone to resolve the issue. I wouldn’t recommend using their company.